Park Grand London Heathrow

3.8/5(1.16K Reviews) rating

4 Star Hotel locationPin

London, England

1/45

About hotel

Experience the epitome of luxury and comfort at our exceptional 4-star hotel located in the heart of Hounslow (Heston). Get ready to embark on an extraordinary journey where convenience and relaxation seamlessly blend together. With its unbeatable location, our hotel provides easy access to a wide range of popular attractions that will leave you in awe. Immerse yourself in the vibrant atmosphere of the renowned Westfield London Shopping Centre or take a leisurely stroll through the enchanting Syon Park. If you're feeling adventurous, Hyde Park and Wembley Stadium are just a short drive away, waiting to be explored. Indulge in the lavishness of our 124 air-conditioned rooms, each thoughtfully designed to offer the utmost comfort and convenience. Immerse yourself in the world of cutting-edge technology with complimentary wired and wireless internet access, iPod docking stations, and plasma televisions. The private bathrooms, adorned with luxurious rainfall showerheads and complimentary toiletries, provide a touch of opulence that will leave you feeling revitalized. For the daring explorers among us, our hotel is surrounded by a plethora of attractions waiting to be uncovered. Immerse yourself in the natural beauty of Syon Park and the Thames River, or venture further to discover Twickenham Stadium and Ealing Broadway Shopping Center. Nature enthusiasts will find solace in the proximity to Richmond Park and the Royal Botanic Gardens, Kew. To elevate your stay to new heights, we offer a wide range of amenities designed to cater to your every need. Stay active at our state-of-the-art fitness center or stay connected with complimentary wireless internet access throughout the hotel. Our dedicated concierge services are at your disposal, ready to assist you with any requests or recommendations. For our esteemed business travelers, we provide complimentary wired internet access, a fully-equipped business center, and complimentary newspapers in the lobby. Self-parking is also available for your convenience. Indulge in the culinary delights at our on-site restaurant, where an array of delectable dishes await your discerning palate. Alternatively, treat yourself to the convenience of room service during limited hours. Unwind and relax with a refreshing beverage at our stylish bar/lounge, the perfect way to conclude your day. Awaken your senses with a sumptuous buffet breakfast served on weekdays from 6:30 AM to 10 AM (additional fee applies), ensuring you start your mornings on the right note. Choose our hotel for an unforgettable and comfortable stay in the captivating surroundings of Hounslow (Heston). We eagerly await the opportunity to extend our warmest hospitality to you. Don't miss out on our affordable Park Grand London Heathrow room prices and book Park Grand London Heathrow online for a hassle-free experience. Located at 449 Great West Road, England TW5 0BU, United Kingdom, reaching us has never been easier.

Highlights

• Conveniently located in Hounslow (Heston), just a 15-minute drive from Westfield London Shopping Centre and Syon Park • Offers 124 air-conditioned rooms with modern amenities, including iPod docking stations and plasma televisions • Complimentary wired and wireless Internet access available in all rooms • Within close proximity to popular attractions such as Twickenham Stadium, Richmond Park, and Hampton Court • Fitness center and complimentary wireless Internet access for guests to enjoy • Business amenities include a business center and complimentary newspapers in the lobby • On-site restaurant and bar/lounge for dining options, with room service available during limited hours • Self parking available for a fee • Closest airport is Heathrow Airport, just 8.3 km away

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

124

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

₹8,745

₹12,029

27% OFF

+ ₹1,590 taxes / night

Earn 103 Reward Points

Flat ₹1,476.38 off included with coupon INTSTAY

Select Rooms

Deluxe Double Room

Smoking policy – non-smoking available

Electric kettle

Soundproof

Safe

Desk

Free toiletries

Room Service

Coffee machine

Housekeeping - daily

Adjoining rooms

Private bath or shower

Air conditioning

Ironing Services/ board

Newspaper

Private bathroom

Hairdryer

See All

OPTION 1

Partial Refundable

₹8,745

₹12,029

27% OFF

+ ₹1,590 taxes / night

Update Price

Earn 103 Reward Points

Flat ₹1,476.38 off included with coupon INTSTAY

Amenities

Location

Great West Rd, London, England, TW5 0BU

View on Maps

Ratings & Reviews

3.8/5

1.16K Ratings

Harleen singh

1/5

20 Jan, 2024

It started right from reception, Atul and Rohit at reception should not be in customer facing role ! Atul is rude, arrogant and has temper issues. He needs basic training in customer service. Both the receptionist were not wearing nameplates. I was informed that they were the senior most available in the hotel and no manager will be available until 3 days !! Terrible attitude! I know UK is seeing spike in covid cases and this hotel does not care ! Sanitizer station outside ground floor lift and 5th floor was out of sanitizer !! I would never recommend this hotel to anyone !

Vernetta Sims

4/5

1 Dec, 2023

Room was large for a London hotel and the bathroom was a nice size. We were pleasantly surprised. Had a lot of amenities (e.g., hair dryer, refrigerator, kettle, internet, TV and nice size wardrobe. There was a small red stain on the carpet by the desk, but otherwise very clean. A 10-15 minute walk from Hounslow Central Tube Station, but a bit further if you wanted to go to the Hounslow high street. After shopping the walked seemed a lot longer.

David Fossa

5/5

26 Nov, 2023

We just stayed two weeks on the 4th floor. The room was awesome. Location great as our daughter lived 15 minute walk. only minor issues like the main bed was two beds pushed together, and towels are not that great. Not that I care too much but housekeeping left only one towel set one day, and making up the room could be improved. That said, I still found it to be a great experience and still gave it a 5 star rating. We basically just slept and showered here and did not check out the rest of the amenities.

Harleen singh

1/5

20 Jan, 2024

Vernetta Sims

4/5

1 Dec, 2023

David Fossa

5/5

26 Nov, 2023

Sheeda Tallee

5/5

11 Jan, 2024

I am from Canada and this is my third time to stay with Park Grand. I always found the front desk people actively to serve with smiley face especially Mr. Altas is very nice and cooperative professional. I found him always at front foot to help the customers. In short it is a great place to stay.

Leigha Bradley

2/5

12 Oct, 2023

My shower was blocked causing water to overspill. Was changed rooms into what was stated as a ‘better’ room for the lights and sockets to not be working. Had to depend on the 3 lamps that worked. Bathroom lights were flickering constantly and the room had less ‘facilities’ than the previous one. Bed was comfortable though!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.