Park Plaza Cardiff

4.4/5(1.72K Reviews) rating

4 Star Hotel locationPin

Cardiff, Wales

1/83

About hotel

Welcome to the vibrant and bustling city of Cardiff, where our top-rated 4-star hotel, officially recognized by Visit Wales, awaits for an exceptional and unforgettable stay. Nestled in the heart of the city, our hotel offers the perfect mix of luxury and convenience, putting you right in the center of all the action. With its prime location on Grey Friars Road, Wales CF10 3 AL, United Kingdom, our hotel is easily accessible and just minutes away from popular attractions such as the iconic Principality Stadium and the celebrated New Theatre. As you step into our hotel, you'll be greeted by 129 refined guestrooms, each meticulously designed with modern amenities to ensure a comfortable and pleasant stay. Enjoy complimentary high-speed internet and satellite TV in your room and indulge in the opulent comfort of our plush beds and cozy linens. Our air-conditioned rooms also feature a luxurious private bathroom, stocked with complimentary toiletries, perfect for unwinding after a day of exploring the city. At our hotel, we strive to provide an all-encompassing experience for our guests, offering a range of leisure facilities such as a fully-equipped health club, an indoor pool, a tranquil spa tub, and a luxurious spa offering a variety of treatments. For those looking to explore the city, our hotel's prime location puts you within walking distance of popular attractions such as Cardiff Castle and the National Museum Cardiff. Traveling for business? Our hotel has got you covered with event facilities and a well-equipped meeting room, perfect for hosting meetings and conferences. And for all our guests, we offer a host of amenities for added convenience, including complimentary newspapers in the lobby, express check-in and check-out, and personalized concierge services. After a day of exploring or business meetings, indulge in mouth-watering local cuisine at our on-site restaurant, Laguna Kitchen and Bar. Enjoy a drink at the stylish bar, or dine al fresco and soak in the vibrant atmosphere of the city. Can't make it to the restaurant? No worries, our 24-hour room service is at your service, so you can enjoy a delicious meal in the comfort of your own room. Don't forget to kickstart your day with our buffet breakfast, available daily from 7 AM to 10 AM at an affordable price. Experience a luxurious and affordable stay in the heart of Cardiff at our hotel, the ultimate choice for both leisure and business travelers. Take advantage of our unbeatable Park Plaza Cardiff room prices and book your stay with us online now. Our hotel offers the perfect blend of comfort, convenience, and opulence for an unforgettable stay in the city.

Highlights

• Prime location in the heart of Cardiff with easy access to popular tourist destinations. • Within walking distance of Principality Stadium and New Theatre. • Close to Cardiff Bay (2.8 km) and Cardiff Castle (0.7 km). • Luxurious, 4-star accommodations with complimentary WiFi and satellite TV. • On-site spa offering massages, body treatments, and facials. • Health club, indoor pool, and spa tub available for recreational use. • Complimentary amenities include WiFi, concierge services, and wedding services. • Business-friendly with express check-in/out and conference facilities. • On-site restaurant, Laguna Kitchen and Bar, offers local cuisine and bar/lounge with alfresco dining. • Buffet breakfast available daily for a fee. • National rating from Visit Wales for quality assurance. • Conveniently located near major transportation hubs: 27.6 km from Cardiff International Airport and 0.7 km from Cardiff International Arena.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

129

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Terrace

Concierge desk

Indoor pool

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Terrace

Concierge desk

Indoor pool

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

No cribs (infant beds) available.

Green Key (Foundation for Environmental Education).

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

No cribs (infant beds) available.

Green Key (Foundation for Environmental Education).

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

₹8,789

₹9,528

8% OFF

+ ₹1,580 taxes / night

Earn 103 Reward Points

Select Rooms

OPTION 1

Refundable

₹8,789

₹9,528

8% OFF

+ ₹1,580 taxes / night

Update Price

Earn 103 Reward Points

Amenities

Location

Greyfriars Rd, Cardiff, Wales, CF10 3 AL

View on Maps

Ratings & Reviews

4.4/5

1.72K Ratings

Ben Boughton

5/5

24 Jan, 2024

Nice hotel in the centre of Cardiff. The room is a really good size and it is very quiet. The gym at the hotel is surprisingly good. It's set over two floors and there's lots of equipment (the equipment is quite old but it's still decent quality). There's also a pool and a spa. Really recommended this place when visiting Cardiff.

W W

4/5

17 Dec, 2023

A good hotel I booked a room but upgraded to a junior suite upon arrival. A decent suite; it came with both a lovely bathtub and separate walk in shower though the shower head was fixed to the side wall and could not be tilted which was a big let down for me, If it had tsunami shower it would have been much much better, cubicle could also have been a bit more spacious. I also noticed the drainage was blocked a bit as water pooled in the shower floor quickly and I used my fingers to clear it a bit which in hindsight was a bad idea health wise. I really enjoyed relaxing in the bathtub. I also called concierge to let them know, though on my first call the phone was picked up and then put down without saying any thing. I called again later and it was answered, I explained the situation and they promptly sent someone to fix it but by then I think my hand done most of the work already. The guy who came to have a look with a plunger aka unblocker in his hand was a friendly and professional guy. I also got myself locked out of my room by mistake and the lovely cleaning lady who was there helped me back in. Lovely quiet air-conditioned suite with beautiful mirrors though my comfy bed made a bit noise on occasions. Also I wished my suite had a river view not the high street view. Overall staff were friendly and professional and service was good. Hotel itself was a good hotel with spacious rooms and halls. I do recommend this hotel.

Iestyn Evans

5/5

17 Dec, 2023

Highly recomend afternoon cream tea with family. Staff so friendly and attentive. Food was delicious and great value. Staff really amenable for the kids ' tastes. Restaurant manager is a great guy, always very welcoming. Love it. Definitely going again, especially around the Xmas build up

Catherine Dann

4/5

20 Jan, 2024

Room was rather cold, though a portable heater was supplied. All staff were very friendly and the food at LKB was beautiful. We ate off the residents menu and it didn't disappoint. The quality of the food was the highlight of the stay. Spa facilities were ok; womens changing room only has one cubicle with no wet dry area separation and the Pool side is very slippery- get slippers. The mud massage was wonderful - worth booking!

Linda Perry

5/5

13 Nov, 2023

I only stayed one night but would definitely stay again. It’s a lovely welcoming atmosphere . Great rooms and breakfast. The staff were extremely helpful and kind. I particularly wanted to mention Daniela Tone and her male Co worker on the night shift. Apologies I didn’t get his name. They were helpful when I had managed to lose some belongings. All turned out ok thanks to them and their patience and understanding.

Ben Boughton

5/5

24 Jan, 2024

W W

4/5

17 Dec, 2023

Iestyn Evans

5/5

17 Dec, 2023

Catherine Dann

4/5

20 Jan, 2024

Linda Perry

5/5

13 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.