Park Plaza London Riverbank

4.3/5(5.17K Reviews) rating

4 Star Hotel locationPin

London, England

221

1/221

About hotel

Located in the heart of London City Centre, the magnificent Park Plaza London Riverbank offers affordable accommodations suitable for a variety of people. With its prime location at 18 Albert Embankment, England SE1 7TJ, United Kingdom, this exquisite hotel provides easy access to renowned attractions such as Big Ben, the London Eye, Trafalgar Square, and Buckingham Palace, all just a short five-minute drive away. Step into one of the 645 air-conditioned rooms and prepare to be enchanted by the meticulous design and modern amenities that cater to your every need. Each room is equipped with minibars, plasma televisions, and complimentary wireless internet access, ensuring a truly indulgent stay. The private bathrooms feature luxurious shower/tub combinations, complimentary toiletries, and hair dryers, providing a sanctuary of convenience and relaxation. For those seeking relaxation and rejuvenation, the hotel offers an indoor pool, a tranquil sauna, and a state-of-the-art fitness center. Stay connected throughout your stay with complimentary wireless internet access available throughout the premises. The hotel also provides convenient services such as concierge and babysitting services to enhance your experience. Business travelers will appreciate the well-equipped business center and the convenience of express check-in and express check-out services. Whether attending a conference or catching up on work, these amenities are tailored to meet your professional needs. Indulge your palate at Chino Latino, the hotel's esteemed restaurant specializing in international cuisine. Alternatively, guests can enjoy delectable delights at the charming coffee shop/cafe or take advantage of 24-hour room service. The bar/lounge offers an extensive selection of beverages to quench your thirst and elevate your experience. With its close proximity to major airports, including Heathrow Airport and London City Airport, Park Plaza London Riverbank ensures a seamless and accessible journey for travelers from around the globe. Start your day with a sumptuous buffet breakfast, available daily, and embark on an adventure through the enchanting streets of London. Book Park Plaza London Riverbank online now to secure affordable accommodations and experience the epitome of comfort, convenience, and luxury. Don't miss out on the opportunity to create unforgettable memories at this remarkable establishment.

Highlights

• Located in London City Centre, within a 5-minute drive of Big Ben and London Eye • 4-star hotel with 645 air-conditioned rooms and complimentary Wi-Fi • Close proximity to popular attractions such as Trafalgar Square and Buckingham Palace (1.5 mi/2.4 km) • Recreational amenities include an indoor pool, sauna, and fitness center • Business amenities include a business center and express check-in/check-out • On-site restaurant specializing in international cuisine, coffee shop, and bar/lounge • Airport distances: Heathrow (28.7 km/17.8 mi), London City (15.3 km/9.5 mi), Gatwick (69.5 km/43.2 mi), Luton (56.8 km/35.3 mi)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

645

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Swimming Pool

Bell staff/porter

Terrace

Concierge desk

Indoor pool

Sauna

Baby Sitting / Child Services

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Swimming Pool

Bell staff/porter

Terrace

Concierge desk

Indoor pool

Sauna

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and debit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Green Tourism Program.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:30 AM to 8:00 PM.

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and debit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Green Tourism Program.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:30 AM to 8:00 PM.

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

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₹24,915

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+ ₹3,870 taxes / night

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₹21,221

₹24,915

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+ ₹3,870 taxes / night

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Amenities

Location

Albert Embankment, London, England, SE1 7TJ

View on Maps

Ratings & Reviews

4.3/5

5.17K Ratings

Edidiong Nyoyoko

5/5

19 Jan, 2024

It was a wonderful experience at the Park Plaza London Riverbank. Good location, great view, easily accessible, wheelchair accessible. Nice reception team. Beautiful room, spacious with bedside remote control for lighting, temperature as well as the curtains. It has a swimming pool, nice bar and a wonderful restaurant. The food was good. Lots of attractions nearby. Overall, it was a wonderful vacation.

shobhithayeluri

5/5

27 Jan, 2024

The room was very comfortable but the bathroom had no heating and it was freezing in there. The breakfast buffet spread was good but the waiters would start clearing the table while you were still eating which was a bit weird, almost like telling you to leave… ever so slightly rude… The front desk was very kind and helpful.

Ina Ochoche

2/5

31 Jan, 2024

My family and I visited the Park Plaza Hotel in London in late December 2023. We opted for the 1-bedroom suite with a kitchenette and river views. The location offered splendid views of Parliament and Big Ben, and the room was generously spacious. The breakfast buffet provided a good variety of options. However, the overall cleanliness and some aspects of the service fell short of expectations. The bellhops were helpful, and the front desk staff were welcoming and polite, although we faced difficulty reaching them by phone. Unfortunately, the room had not been thoroughly cleaned; previous occupants' clothing items were left behind, there was hair on the bed, stains on the carpet, and what seemed to be mold in the bathroom. This experience was unexpected, especially considering the price and my positive experiences at other Park Plaza locations, including County Hall nearby.

Jason Douglas

1/5

21 Jan, 2024

Such a shame. Stayed here 18 months ago and it was great. It has dived. You have to request for your room to be cleaned. You have to ask to pay in advance to have room credit so you can charge to your room. Just ordered drinks at the bar to charge to the room, they made me sign it to the room before they would make them. Phones to reception simply not answered. Smells of cannabis coming from the offices!! Really poor.

elisavet Theodoridou

3/5

2 Jan, 2024

First and foremost I would like to address that the hotel itself and its location are definitely really nice. However I have never encountered such incompetent members of staff and I’ve never been taken less seriously when staying at a hotel. Not only did they overbook our room and drastically failed to place us in a new one, they also managed to lose our luggage and were of no help in retrieving it. The only phrase that we got to hear repeatedly was that apparently no one had the authority to help us out. The only one that was actually helpful and extremely friendly during our whole stay was one of the managers who took matters into his own hands once we described our situation to him. Also important to note is the fact that our room didn’t have one single window that one can open so we had to stay in a room that wasn’t ventilated at all for three days.

Edidiong Nyoyoko

5/5

19 Jan, 2024

shobhithayeluri

5/5

27 Jan, 2024

Ina Ochoche

2/5

31 Jan, 2024

Jason Douglas

1/5

21 Jan, 2024

elisavet Theodoridou

3/5

2 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.