Park Plaza London Waterloo

4.3/5(3.54K Reviews) rating

4 Star Hotel locationPin

London, England

107

1/107

About hotel

Experience the unparalleled allure of London at the exquisite Park Plaza London Waterloo, a perfectly situated 4-star hotel that serves as the ideal hub for exploring the vibrant city. Located at 6 Hercules Road, EnglandSE1 7DP, United Kingdom, our hotel offers easy access to renowned attractions such as the Florence Nightingale Museum and Imperial War Museum, just a short 10-minute stroll away. Immerse yourself in the captivating cultural tapestry of London as you discover the city's myriad attractions. Choose from our extensive selection of 494 lavishly appointed guestrooms, each thoughtfully adorned with contemporary amenities to ensure a comfortable stay. Enjoy the convenience of minibars and LED televisions in every room. Stay seamlessly connected with complimentary wireless Internet access, and indulge in the opulent rainfall showers and designer toiletries in our private bathrooms. For added convenience, we provide laptop-compatible safes and desks in each room. Explore iconic landmarks like the London Eye and Big Ben, located just a stone's throw away from our hotel. Delve into the rich historical wonders of the area with visits to Westminster Abbey and the Houses of Parliament. Whether you're visiting for medical or religious purposes, our proximity to St. Thomas' Hospital and Lambeth Palace makes us the ideal choice. After a day of exhilarating sightseeing, unwind in our inviting indoor pool, rejuvenate your senses in the tranquil sauna, or invigorate your body in our state-of-the-art fitness center. Stay connected with complimentary wireless Internet access and take advantage of our convenient services, including concierge services and a fully equipped business center. Indulge in delectable culinary delights at our exquisite restaurant, or savor a quick and satisfying snack at our charming coffee shop/cafe. For those seeking a moment of relaxation, our bar/lounge provides the perfect ambiance to unwind and enjoy a refreshing drink. Start your day on a delightful note with a hearty English breakfast, available for a nominal fee. With its prime location and exceptional amenities, Park Plaza London Waterloo offers affordable accommodations suitable for a variety of people. Experience the ultimate choice for both discerning business travelers and leisure seekers, ensuring an unforgettable experience during your sojourn in the captivating city of London. Don't miss out on our affordable Park Plaza London Waterloo room prices. Book Park Plaza London Waterloo online now to secure your stay at our conveniently located hotel.

Highlights

• Centrally located in London, within a 10-minute walk of Florence Nightingale Museum and Imperial War Museum • 4-star hotel with 494 guestrooms featuring minibars and LED televisions • Complimentary wireless Internet access available • Rainfall showerheads and designer toiletries in private bathrooms • Recreational opportunities include an indoor pool, sauna, and fitness center • Business amenities include a business center and complimentary newspapers in the lobby • Onsite restaurant, coffee shop/cafe, and bar/lounge with 24-hour room service • English breakfasts served for a fee • Distances to popular attractions: London Eye (0.6 km), Big Ben (1 km), Westminster Abbey (1.3 km) • Nearest airports: London City Airport (14 km), Heathrow Airport (29.4 km), Gatwick Airport (71.8 km), Luton Airport (57 km)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

494

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Terrace

Concierge desk

Indoor pool

Sauna

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Terrace

Concierge desk

Indoor pool

Sauna

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a smoke detector.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Green Tourism Program.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a smoke detector.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Green Tourism Program.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹20,475

₹24,409

16% OFF

+ ₹3,143 taxes / night

Earn 236 Reward Points

Select Rooms

Superior Room, 2 Twin Beds

Smoking policy – non-smoking available

Electric kettle

Soundproof

Air conditioning

Minibar

Safe

Desk

Shower

Free toiletries

Room Service

Heating

Blackout Curtains

Housekeeping - daily

Ironing Services/ board

Hairdryer

Private bathroom

See All

OPTION 1

Partial Refundable

₹20,475

₹24,409

16% OFF

+ ₹3,143 taxes / night

Update Price

Earn 236 Reward Points

Amenities

Location

Hercules Rd, London, England, SE1 7DP

View on Maps

Ratings & Reviews

4.3/5

3.54K Ratings

Ahmet Özerli

4/5

27 Jan, 2024

The welcoming staff and hotel management were good. the rooms were nice, new and spacious. The location in the area was excellent, close to many landmarks such as Big Ben or the London Eye. Cleaning could be done better at some points. For example, room service should have changed the sheets and the dirty towels were not collected. Breakfast was 18 pounds per head and it could have had more variety.

Par Ghattoara

1/5

18 Jan, 2024

Management, I hope this message finds you well. I am writing to express my deep dissatisfaction with the service we recently experienced at your hotel. My wife and I had planned to stay the night at your establishment to attend my wife's graduation ceremony the following day. Unfortunately, our daughter, who attends nursery, fell ill with a stomach bug and vomited in the car when I picked her up. Given the highly contagious nature of stomach bugs, we deemed it necessary to take precautions. In an attempt to address our situation responsibly, we reached out to your hotel multiple times, seeking assistance to postpone our booking, not requesting a refund. Regrettably, the members of your staff with whom we spoke were unhelpful and, in fact, repeatedly hung up on us. This level of service is unexpected and disappointing, especially considering our initial expectations based on the reputation of your establishment. We understand that unforeseen circumstances arise, but we had hoped for a more compassionate and accommodating response. I urge you to review this matter and consider improvements to your customer service protocols. It is disheartening to encounter such uncooperative behaviour, which we would not expect from any reputable hotel, regardless of budget. I appreciate your attention to this matter and look forward to a timely resolution.

Rachael Caldwell

5/5

4 Jan, 2024

This place is located right where you want to be! Away from the crowds but still within walking distance of everything you want to see! Our family visited in May/June 2023, two adults and two kids (7 and 10). We made sure to get a room with the breakfast included and I will say the breakfast was pretty decent with a variety for everyone! Also the pool was small but nice, there is a sauna as well.

Andrea

5/5

6 Jan, 2024

Our stay was great! Although we had some troubles with the adjoining room, the staff took care of that very nicely by moving us to a different room (with a view). Felt very nice to get this little upgrade as a way to make it right. The rooms are spacious and the bathroom is nice and clean. The bathroom door doesn’t shut all the way, which is a bit awkward at times. In walking distance of the Big Ben and London Eye. Waterloo station can be reached by foot or bus. Plenty of bus stops and other transportation in the area. Lambeth North (tube) is right in front of the hotel.

Jessica de Hoog

5/5

29 Jan, 2024

The location of the hotel is perfect. Just in front of Lambeth North subway station. Then just a few feet away the Lambeth North bus stops (buses 59 and 159). The room was clean with a nice view. The location is away from the crowd but still within walking distance of places you want to see like Big Ben, London Eye etc. Lots of restaurants nearby. The staff were all amazing. I could not think of anything bad I experienced. I enjoyed my stay and will definitely go back here.

Ahmet Özerli

4/5

27 Jan, 2024

Par Ghattoara

1/5

18 Jan, 2024

Rachael Caldwell

5/5

4 Jan, 2024

Andrea

5/5

6 Jan, 2024

Jessica de Hoog

5/5

29 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.