Pearl Palace Hotel

4/5(284 Reviews) rating

4 Star Hotel

1/49

About hotel

Experience the ultimate luxury and comfort at the Pearl Palace Hotel in Nairobi, conveniently located on Kipipiri Road off Murang'a Road, Kenya. Our centralized location in the bustling Ngara West area offers easy access to popular attractions such as the Nairobi National Park and Muthaiga Golf Club. Whether you are traveling for business or leisure, our hotel provides the perfect balance of opulence and convenience. Unwind in one of our 85 lavish guestrooms, elegantly designed with modern amenities to ensure a relaxing stay. Enjoy complimentary Wi-Fi, flat-screen TVs, and refrigerators in each room. With a variety of satellite channels to choose from and 24-hour room service, you can indulge in ultimate comfort. Each room also features a private bathroom with complimentary toiletries and a hairdryer for your convenience. Ready to explore Nairobi's vibrant city life? Our prime location puts you within close proximity to the University of Nairobi, Aga Khan University Hospital, and popular landmarks such as Tom Mboya Statue and Jeevanjee Gardens. For a tranquil retreat, visit the nearby Karura Forest for a peaceful escape. At Pearl Palace, we take pride in making your stay exceptional. Our hotel offers a range of amenities, including a fitness center to maintain your health and a charming garden to relax and unwind. Stay connected with complimentary Wi-Fi and let our concierge services assist you in planning your daily itinerary. For our corporate guests, we provide a fully-equipped business center and a conference room for meetings and events. With express check-in and check-out services and a roundtrip airport shuttle, your stay will be hassle-free. Indulge your taste buds at our in-house restaurant, pearl, serving authentic African cuisine, or enjoy a refreshing drink at our bar/lounge. Start your mornings with our complimentary on-the-go breakfast, available from 6:00 AM to 11:30 AM. Don't miss out on our daily complimentary reception to meet and network with fellow guests. Experience Nairobi like never before at the Pearl Palace Hotel. Book now and immerse yourself in a world of comfort and convenience. Don't wait any longer, book Pearl Palace Hotel room prices online and discover affordable accommodations suitable for a variety of travelers.

Highlights

• Located in Ngara West, close to Nairobi National Park and Muthaiga Golf Club • 85 guestrooms with free Wi-Fi and wired internet, flat-screen TVs, and private bathrooms with complimentary toiletries • 20-minute drive from Jomo Kenyatta Intl. Airport and 10-minute drive from Wilson Airport • Easy access to tourist attractions such as University of Nairobi, Nairobi National Museum, and City Market • On-site amenities include a fitness center, garden, and concierge services • Business travelers can take advantage of the business center and meeting room • Two on-site restaurants offering African cuisine and complimentary daily receptions • Airport shuttle service and free self-parking available • Suitable for both luxury and budget travelers.

Quick Facts

Check-In

11:00 AM

Check-Out

11:30 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Snack bar

Designated Smoking Areas

Concierge desk

Banking services

Coffee/tea

Airport shuttle service

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Snack bar

Designated Smoking Areas

Concierge desk

Banking services

Food & Beverages

Coffee/tea

Services

Gym

Airport shuttle service

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹2,903

₹4,188

31% OFF

+ ₹646 taxes / night

Earn 35 Reward Points

Flat ₹507.13 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹2,903

₹4,188

31% OFF

+ ₹646 taxes / night

Update Price

Earn 35 Reward Points

Flat ₹507.13 off included with coupon INTSTAY

Amenities

Location

Muranga Rd, Nairobi

View on Maps

Ratings & Reviews

4/5

284 Ratings

Poonambehen Budheo

5/5

15 Dec, 2023

Enjoyed the stay. Staff were very helpful.

Ruth Muchai

5/5

13 Jun, 2023

Good place in the outskirts of CBD. I love the quietness, lovely view of city park, and accessibility to two main roads - forest road and Murang'a road. The price is very affordable.

Joseph Ndung'u Mac

3/5

29 Aug, 2019

The hotel is nice, great food, nice environment. They could improve on the view. The rooms are affordable. They have comfy beds, with a television. Nice lighting. They could add more charging sockets next to the bed and add electric kettles, purposely for these cold nights Overall, if you are on a budget, this is definitely the place to go, for as low as 3,500 per night.

Poonambehen Budheo

5/5

15 Dec, 2023

Enjoyed the stay. Staff were very helpful.

Ruth Muchai

5/5

13 Jun, 2023

Good place in the outskirts of CBD. I love the quietness, lovely view of city park, and accessibility to two main roads - forest road and Murang'a road. The price is very affordable.

Joseph Ndung'u Mac

3/5

29 Aug, 2019

Zain Naseer

1/5

16 Sep, 2021

If you are tourist are Forner don't think to stay in this hotel We have very bad experience with them Internet is not working in the room only working in lobby So many mosquitoes they will not allow to sleep well Customers service is very bad If you ask them for something to fix Answer will be the you have to survive This is the level of customer service

Abdikhani Mohamed

4/5

6 Aug, 2020

Excellent food. Very good customer service. Spacious rooms and pocket friendly price. I really enjoyed my 3 days stay there and would surely love to go back. Thanks to Stephen, Karen and Emily for the warmth welcome!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.