Pension Alpha Frankfurt City

3.2/5(721 Reviews) locationPin

Frankfurt, Hessen

Pension Alpha Frankfurt City exterior_detail

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About hotel

Escape the hustle and bustle of Frankfurt with Pension Alpha Frankfurt City, located at Karlsruher Str. 7 in Germany. Our charming hotel offers affordable accommodations suitable for a variety of travelers. Each of our elegant bathrooms features a luxurious shower and hairdryer, providing everything you need for a pleasant and rejuvenating stay. Our housekeeping services ensure that your room is always pristine and for additional convenience, we offer ironing boards and irons upon request. Our prime location puts you within walking distance of popular attractions such as the Financial District, Kaiserstrasse and the renowned Museumsufer. Explore the famous Frankfurt Opera House and English Theatre, just a kilometer away, or visit nearby cultural institutions such as the Jewish Museum and Staedel Museum. We understand the varied needs of both business and leisure travelers. Our hotel is just steps away from major business hubs like Kap Europa, Eurotower and the European Central Bank. For those arriving by air, we are easily accessible from Frankfurt Airport, located only 12.9 kilometers away. In addition to our convenient location, Pension Alpha Frankfurt City offers practical amenities such as complimentary Wi-Fi, a cozy television lounge for socializing, and a 24-hour front desk for any assistance you may need. We also provide luggage storage and self-parking options for a hassle-free and comfortable stay. Unlock the wonders of Frankfurt from the convenience and comfort of Pension Alpha Frankfurt City. Book your stay now and take advantage of our affordable Pension Alpha Frankfurt City room prices.

Highlights

• Centrally located in Frankfurt's Gutleutviertel neighborhood • Short distance (0.7-1.1 km) to top attractions such as Skyline Plaza and Alte Oper • Easy access to Frankfurt Trade Fair (1.2 km) and Deutsche Bank Park (7 min drive) • 35 guestrooms with convenient amenities including free WiFi and flat-screen TVs • Nearby to both casual and business traveler destinations • Within walking distance to popular museums and theatres • Close proximity (0.3-1.3 km) to financial district and European Central Bank • Easily accessible from Frankfurt Airport (12.9 km) and Mainz Finthen Airport (50.8 km) • Complimentary WiFi and TV in common area • 24-hour front desk, luggage storage, and self-parking available for guests' convenience

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Snack bar

Vending machines

On-Site parking

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Snack bar

Vending machines

On-Site parking

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Karlsruher Str , Frankfurt, Hessen, 60329

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Ratings & Reviews

3.2/5

721 Ratings

Olena Novitska

1/5

30 Oct, 2023

The worst place I've ever stayed. The WC didn't work, and nobody fixed it during 6 days. The inner yard is full of rats that become active in the evening. I saw them running when I came to my room. Walls in the room and bathroom were covered with mold. I hope sanitary inspection will close this hotel.

Mohammed Al-Shabrawy

1/5

22 Nov, 2023

Fellow travelers, brace yourselves for a horror story disguised as a night's stay at what I'd affectionately term "The Stink Palace" in Frankfurt . If Dante had added a hostel to his circles of hell, this would be it. Upon entry, the olfactory assault hits you like a freight train: a symphony of odors ranging from sweaty socks to forgotten cheese left to mature for centuries. The ambiance? Imagine a mixture of a landfill and a teenager's gym bag after a month-long sports tournament. The rooms, oh, the rooms! One might assume they doubled as biohazard testing grounds. The stench? It had the audacity to linger like an uninvited guest with a penchant for overstaying their welcome. I believe the decor was a fusion of '70s abandonment chic, with an underlying theme of "hygiene is a myth." The facilities didn't just lack cleanliness; they seemed to actively rebel against it. If grime were a form of art, this place would be the Louvre of filth. In summary, I departed this peculiar slice of paradise feeling both relieved and astounded. For those seeking an immersive, albeit traumatic experience in sensory overload, The Stink Palace will etch itself into your memory forever. For others who value hygiene, I'd strongly suggest considering a tent in the nearby park instead.

Maui Thepoortraveller

1/5

30 Jun, 2023

One of the staff was very grumpy and not good. Room in other building has no lift and no air condition the ugly man staff didn’t tell that the room has no air condition. The location is good but the sattf and services not. There are hotels nearby with friendly staff and nice services so don’t book Alpha Pension is a wasting money accomodation.

Влад Артемов

1/5

13 May, 2023

I don’t recommend this hotel. The staff is not very friendly and when trying to clean my room, the staff checks their personal belongings and this is already a reason to acce them of theft, because it’s not normal. Even if you book a room for two people, you can’t take friends that they visited me. Although, when I came to the hotel, it was said that visitors could come to me. They don’t want to return the refund when they themselves issued a written order from the hotel and my eviction. This hotel employs scammers.

Olena Novitska

1/5

30 Oct, 2023

Mohammed Al-Shabrawy

1/5

22 Nov, 2023

Maui Thepoortraveller

1/5

30 Jun, 2023

Sander de Lange

3/5

14 Aug, 2023

The rooms were clean and tidy and the beds comfortable (except the memory foam pillows, but that's a matter of taste) The staff wasn't that great. I added breakfast after I paid for the rooms online, but they kept saying I hadn't paid for breakfast. After things were sorted out, I enjoyed a good and fresh breakfast.

Влад Артемов

1/5

13 May, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.