Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

google-logo4.7/5(2.61K Reviews)rating5 Star HotellocationPinLisbon, Lisboa Region
Exterior Detail 1
Exterior Detail 2
count144
    23,86218,234

    About hotel

    Experience an unforgettable stay in the vibrant city of Lisbon at our 5-star hotel, the Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World. Our exquisite blend of luxurious indulgence and rich history will captivate you from the moment you step into our sprawling gardens. With our hotel's address located at Rua Jau 541300-314, Portugal, you can easily reach us and start your adventure in the heart of Alcântara. Choose from our 190 well-appointed rooms, each thoughtfully designed with modern amenities and elegant decor to ensure your utmost comfort. From air conditioning to minibars, you'll find everything you need for a comfortable stay. And with complimentary Wi-Fi, you can stay connected while pampering yourself with a long soak in our deep soaking bathtubs. Our private bathrooms, phones, and blackout drapes/curtains ensure that every aspect of your stay is carefully curated for your convenience. Our prime location puts you just minutes away from top attractions in Lisbon. Explore the Jerónimos Monastery and Museum of Art, Architecture, and Technology with just a 5-minute drive, or take a leisurely stroll to the Lisboa Congress Centre, LxFactory, and the iconic 25th of April Bridge. After a day of adventure, unwind and recharge at our health club, outdoor pool, or spa tub. For business travelers, we offer complimentary Wi-Fi and a fully-equipped business center. Our dedicated concierge services and 24-hour front desk ensure a seamless stay, and our babysitting service allows parents to enjoy some well-deserved alone time. Satisfy your cravings at Valle Flor, our on-site restaurant overlooking the breathtaking gardens. Enjoy a refreshing drink at our bar/lounge or the poolside bar while taking in the stunning views. For added convenience, take advantage of our roundtrip airport shuttle and self-parking options for a fee. The nearest airports are Humberto Delgado Airport (LIS) and Cascais (CAT), located only 13.6 km and 20 km away. Experience the best of Lisbon at an affordable price - book your stay at the Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World online now. Welcome to a one-of-a-kind stay in this bustling city.
    Highlights
    • 5-star hotel in prime location near popular tourist attractions • 190 air-conditioned rooms with modern amenities • Within 5 minutes drive from Jerónimos Monastery and Museum of Art, Architecture, and Technology • Close proximity to Lisboa Congress Centre (0.8km) and LxFactory (1km) • Outdoor pool, spa tub, and health club for leisure and relaxation • Concierge services and babysitting available • Business center, dry cleaning, and 24-hour front desk for business travelers • Restaurant with garden views and 24-hour room service • Airport shuttle (24 hours) and self parking (surcharge) available • Less than 14km from Humberto Delgado Airport and 20km from Cascais Airport
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    Quick Facts

    Check-In
    3:00 PM
    Check-Out
    12:00 PM
    Rooms
    190
    Floors
    3
    Popular Amenities
    Popular Amenities
      General Amenities

      24-hour front desk

      Hotel safe deposit box (not room safe box)

      Lift/ Elevator

      Shops and commercial services

      Smoke-free property

      Bell staff/porter

      Concierge desk

      Sauna

      Activities

      Baby Sitting / Child Services

      Hiking

      Services

      Gym

      Airport shuttle service

      Beauty Shop/Salon

      Business

      Banquet Facilities

      Business center

      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

      This property accepts credit cards, debit cards, and cash.

      This property reserves the right to pre-authorize the guest's credit card prior to arrival.

      This property is professionally cleaned.

      Professional property host/manager.

      Gap period enforced between guest stays - 24 hours.

      Contactless check-out is available.

      Shield between guests and staff in main contact areas.

      Property confirms they are implementing guest safety measures.

      Temperature checks are available to guests.

      Individually-wrapped food options are available.

      Social distancing measures are in place.

      Property uses a professional cleaning service.

      Staff temperature checks are conducted regularly.

      Property confirms they are implementing enhanced cleaning measures.

      Guests are provided with free hand sanitizer.

      Property is cleaned with disinfectant.

      Individually-wrapped food options are available for dinner.

      Individually-wrapped food options are available through room service.

      Property follows regional sanitization guidelines Clean & Safe (Portugal).

      Staff wears personal protective equipment.

      Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

      Individually-wrapped food options are available for breakfast.

      Masks are available to guests.

      Individually-wrapped food options are available for lunch.

      Contactless check-in is available.

      Protective clothing is available to guests.

      Essential workers only - NO.

      Commonly-touched surfaces are cleaned with disinfectant.

      Special check-in instructions

      You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

      We have included all charges provided to us by the property..

      Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

      This property advises that enhanced cleaning and guest safety measures are currently in place.

      The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

      Personal protective equipment, including masks, will be available to guests.

      Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

      Contactless check-in and contactless check-out are available.

      Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

      Each guestroom is kept vacant for a minimum of 24 hours between bookings.

      This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

      Pet Policy

      Service animals are allowed.

      Pets not allowed.

      Property Rules
      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Property Rules
        Check-in instructions

        Extra-person charges may apply and vary depending on property policy.

        Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

        Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

        This property accepts credit cards, debit cards, and cash.

        This property reserves the right to pre-authorize the guest's credit card prior to arrival.

        This property is professionally cleaned.

        Professional property host/manager.

        Gap period enforced between guest stays - 24 hours.

        Contactless check-out is available.

        Shield between guests and staff in main contact areas.

        Property confirms they are implementing guest safety measures.

        Temperature checks are available to guests.

        Individually-wrapped food options are available.

        Social distancing measures are in place.

        Property uses a professional cleaning service.

        Staff temperature checks are conducted regularly.

        Property confirms they are implementing enhanced cleaning measures.

        Guests are provided with free hand sanitizer.

        Property is cleaned with disinfectant.

        Individually-wrapped food options are available for dinner.

        Individually-wrapped food options are available through room service.

        Property follows regional sanitization guidelines Clean & Safe (Portugal).

        Staff wears personal protective equipment.

        Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

        Individually-wrapped food options are available for breakfast.

        Masks are available to guests.

        Individually-wrapped food options are available for lunch.

        Contactless check-in is available.

        Protective clothing is available to guests.

        Essential workers only - NO.

        Commonly-touched surfaces are cleaned with disinfectant.

        Special check-in instructions

        You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

        We have included all charges provided to us by the property..

        Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

        This property advises that enhanced cleaning and guest safety measures are currently in place.

        The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

        Personal protective equipment, including masks, will be available to guests.

        Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

        Contactless check-in and contactless check-out are available.

        Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

        Each guestroom is kept vacant for a minimum of 24 hours between bookings.

        This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

        Pet Policy

        Service animals are allowed.

        Pets not allowed.

        18,234

        23,862

        24% OFF

        + ₹1,423 taxes / night

        Earn 196 Reward Points
        offer_iconFlat ₹2,500.00 off included with coupon INTSTAY

        Select Rooms

        comingsoon

        OPTION 1

        Partial Refundable
        Charges for cancellations done after 10:16 PM, 15 November (local time at the property) - 100.00% of the booking amount.

        18,234

        23,862

        24% OFF

        + ₹1,423 taxes / night

        Update Price
        Earn 196 Reward Points
        offer_iconFlat ₹2,500.00 off included with coupon INTSTAY

        Amenities

        Location
        Jau, Lisbon, Lisboa Region, 1300-314

        Ratings & Reviews

        4.7/5

        2.61K Ratings

        blackl kokeinoniwa
        google-logo
        3/5
        30 Dec, 2023

        The selling point of this hotel is the architecture. The restaurant, the bar, the lounges look gorgeous. The garden is beautiful. The pool looks good for summer. Services are quite slow. When I asked something to do, it took ages. The amenity items are minimum for a 5 star hotel. The hair dryer did not work. The AC was inefficient, very loud and not warm at all. It is better to take breakfast early if your schedule is tight. Simply because the capacity of the venue is too small. Basically, you have to stand waiting a bit. It is helpful that there is a coffee machine at the entrance area, though.

        Read More
        Susan Kirby
        google-logo
        5/5
        5 Jan, 2024

        A beautiful building with fantastic grounds, a real oasis in the city. The food was delicious, the breakfast buffet offers everything that you could need. Staff faultlessly polite and helpful despite it being very busy over Christmas and New Year. On a few mornings we had to wait but this was not for long. Fabulous food in the restaurant but we are used to smaller portions in London. We enjoyed travelling mostly by bus, tram and metro. There are trams and buses that serve the roads close to the hotel. Sometimes this was a bit tiring but we like to try to keep our minds active whilst minimising traffic on the roads. We also enjoy seeing Lisboa residents about their daily business.

        Read More
        Elliot Himmelfarb
        google-logo
        5/5
        15 Dec, 2023

        We love coming here for breakfast and the spa. With wonderful and friendly staff. Ruben especially has made us feel welcome, taking good care of us in the dining room. Highly recommend for the relaxing experience and spending time in a palace.

        Read More

        4.7/5

        2.61K Reviews

        blackl kokeinoniwa
        google-logo
        3/5
        30 Dec, 2023
        The selling point of this hotel is the architecture. The restaurant, the bar, the lounges look gorgeous. The garden is beautiful. The pool looks good for summer. Services are quite slow. When I asked something to do, it took ages. The amenity items are minimum for a 5 star hotel. The hair dryer did not work. The AC was inefficient, very loud and not warm at all. It is better to take breakfast early if your schedule is tight. Simply because the capacity of the venue is too small. Basically, you have to stand waiting a bit. It is helpful that there is a coffee machine at the entrance area, though.
        Susan Kirby
        google-logo
        5/5
        5 Jan, 2024
        A beautiful building with fantastic grounds, a real oasis in the city. The food was delicious, the breakfast buffet offers everything that you could need. Staff faultlessly polite and helpful despite it being very busy over Christmas and New Year. On a few mornings we had to wait but this was not for long. Fabulous food in the restaurant but we are used to smaller portions in London. We enjoyed travelling mostly by bus, tram and metro. There are trams and buses that serve the roads close to the hotel. Sometimes this was a bit tiring but we like to try to keep our minds active whilst minimising traffic on the roads. We also enjoy seeing Lisboa residents about their daily business.
        Elliot Himmelfarb
        google-logo
        5/5
        15 Dec, 2023
        We love coming here for breakfast and the spa. With wonderful and friendly staff. Ruben especially has made us feel welcome, taking good care of us in the dining room. Highly recommend for the relaxing experience and spending time in a palace.
        Alina R.
        google-logo
        5/5
        18 Dec, 2023
        Candlelight Vivaldi music evening was amazing! Very happy to discover it and we will definitely return for more concerts like this. Musicians are super talented and all staff was amazing and friendly. Thanks so much!
        Daniel Wong
        google-logo
        5/5
        14 Oct, 2023
        We are having a lovely time at this hotel. A beautiful destination in itself. Garden is well maintained. Breakfast is good. Excellent and friendly service by our waiters Rui and Bernardo and David, greeter at the entrance.

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

          Similar Hotels

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World Price Start at INR 18234/Night

          hotel_imagesmap

          38.703426

          2024-11-25

          2024-11-26

          Lisboa Region
          Lisboa Region
          1300-314
          PT

          3

          5

          5

          5

          5

          Exterior Detail

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Exterior Detail

          Exterior Detail

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Exterior Detail

          Exterior Detail

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Exterior Detail

          Exterior Detail

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Exterior Detail

          Exterior Detail

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Exterior Detail

          Exterior Detail

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Exterior Detail

          Exterior Detail

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Exterior Detail

          Exterior Detail

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Exterior Detail

          Exterior Detail

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Exterior Detail

          Exterior Detail

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Exterior Detail

          Room

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Room

          Room

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Room

          Room

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Room

          View From Room

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - View From Room

          Room

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Room

          Room

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Room

          Lobby

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Lobby

          Room

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Room

          Room

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Room

          Room

          Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World - Lisbon - Room

          10

          4.7

          2614

          24-hour front desk

          Hotel safe deposit box (not room safe box)

          Lift/ Elevator

          Shops and commercial services

          Smoke-free property

          Bell staff/porter

          Concierge desk

          Sauna

          Baby Sitting / Child Services

          Hiking

          Gym

          Airport shuttle service

          Beauty Shop/Salon

          Banquet Facilities

          Business center