Phoenix Hotel Ha Long

4.5/5(112 Reviews) rating

4 Star Hotel locationPin

Halong, Quang Ninh

200

1/200

About hotel

Experience the epitome of relaxation and luxury at our stunning Ha Long hotel, located in the vibrant area of Bai Chay. Conveniently situated just steps away from the bustling Cái Dăm Market and a short 9-minute walk from the Ha Long Night Market, our hotel offers unparalleled convenience for all travelers. Boasting 38 tastefully designed and well-equipped guest rooms, featuring mini-bars and flat-screen TVs, our hotel caters to all your accommodation needs. Stay connected with complimentary Wi-Fi and enjoy a wide selection of cable channels for your entertainment. Our private bathrooms, complete with rejuvenating rain showers, complimentary toiletries, and hairdryers, ensure a refreshing start to your day. Explore the city's top attractions with ease as our hotel is located near the lively Sun Square, the exciting Sun World Ha Long Park, and the picturesque Bai Chay Beach. For the adventurous souls, a ride on the Queen Cable Car or a visit to the thrilling Typhoon Water Park is a must. With Ha Long International Cruise Port and Haiphong Airport in close proximity, your journey to our hotel is hassle-free. Indulge in a range of luxurious amenities at our hotel, including complimentary Wi-Fi, bicycle rental, and a scenic terrace offering panoramic views. Our friendly and attentive staff are available 24/7 to assist with concierge services and luggage storage. For business travelers, we provide dry cleaning and laundry services, a 24-hour front desk, and a paid airport shuttle. Savor delicious meals at our sophisticated on-site restaurant, serving delectable lunch and dinner options, or relax with a refreshing drink at our elegant bar and lounge. For a cozy night in, take advantage of our room service. A stay at our Ha Long hotel guarantees a delightful experience, with affordable Phoenix Hotel Ha Long room prices and unbeatable comfort and satisfaction. Book online now to secure your stay in this enchanting city.

Highlights

• Located in the bustling area of Ha Long (Bai Chay), steps away from Cái Dăm Market • 9-minute walk from Ha Long Night Market • 38 comfortable air-conditioned rooms with modern amenities • Complimentary Wi-Fi and cable programming in all rooms • Within 3.5km from popular tourist attractions such as Sun Square and Sun World Ha Long Park • Hotel offers bicycles to rent and a terrace with stunning views • Concierge services available for assistance • Wide range of room options to cater to casual and business travelers • Airport shuttle available for convenient travel (40.3km from Haiphong airport) • On-site restaurant and bar/lounge for dining options during the day and evening

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Snack bar

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Snack bar

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

No elevators.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

No elevators.

Special check-in instructions

Pet Policy

Pets not allowed.

₹3,117

₹5,034

38% OFF

+ ₹455 taxes / night

Earn 35 Reward Points

Flat ₹510.25 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹3,117

₹5,034

38% OFF

+ ₹455 taxes / night

Update Price

Earn 35 Reward Points

Flat ₹510.25 off included with coupon INTSTAY

Amenities

Location

Ti�n �ng, Halong, Quang Ninh, 200000

View on Maps

Ratings & Reviews

4.5/5

112 Ratings

Lai Linh Tran

5/5

29 Jul, 2023

So after we left another horrible hotel nearby for our basic needs we found the Phoenix Hotel. What makes it stand out is its service. The team of four girls really know how to work a proper service. From cooking a buffet each morning to room service and even giving food recommendations this place has it all. The rooms are clean and have air conditioners. The beach is easily accessible from there. The only thing they could improve on is the Wi-Fi. It is barely enough to browse through the internet but overall not a big deal. Thank you for the experience!

dd dd

5/5

22 May, 2023

You can spend unique romantic moments here, your honeymoon or a well-deserved holiday, and surely you will enjoy coming back to our hotel. Our cozy, quiet and yet fancy environment will satisfy even the most demanding clients.

Daniel Dennstedt

5/5

25 Oct, 2023

Super nice Hotel and very friendly staff helping you out with whatever you need.

Hoàng Công

5/5

13 Dec, 2018

was so impressed with the hotel service and every aspects were perfect . Hotel room is very clean and good facilities , breakfast is so delicious . All of people in this hotel is very friendly especially Ms Huyen Trang, she was extremely helpful and attentive to my every need was more than I could have imagined. Thank you very much for your amazing service. Definitely I will come back again.

Lai Linh Tran

5/5

29 Jul, 2023

dd dd

5/5

22 May, 2023

Daniel Dennstedt

5/5

25 Oct, 2023

Super nice Hotel and very friendly staff helping you out with whatever you need.

Tuyên Tô

5/5

22 May, 2023

Great experience at the hotel. Nice room, clean, enthusiastic, attentive staff, reasonable price.

Hoàng Công

5/5

13 Dec, 2018

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.