Phoenix Hotel Liverpool

4.1/5(195 Reviews) rating

3 Star Hotel locationPin

Liverpool, England

1/49

About hotel

Welcome to the Phoenix Hotel Liverpool, a luxurious retreat in the heart of Liverpool that caters to discerning travelers seeking a blend of modern sophistication and historic charm. Located at 46 Foley St, EnglandL4 4PT, United Kingdom, our hotel offers easy access to iconic landmarks such as Anfield Stadium and Royal Albert Dock, making it an ideal destination for both leisure and business travelers. With 19 elegantly appointed guestrooms featuring LCD televisions, complimentary wireless Internet access, and private bathrooms with rainfall showerheads, the Phoenix Hotel Liverpool ensures a comfortable and memorable stay for every guest. Whether you're visiting for a weekend getaway or a business trip, our hotel's prime location and world-class amenities will exceed your expectations. Indulge in a relaxing spa treatment, savor exquisite dining options at our bar/lounge, and enjoy a complimentary reception held daily. Our attentive staff is dedicated to providing exceptional hospitality and personalized service, ensuring that every moment at the Phoenix Hotel Liverpool is truly unforgettable. Book Phoenix Hotel Liverpool online now to experience the perfect blend of luxury and convenience in Liverpool..

Highlights

• Well Situated in Liverpool (Kirkdale), just a 2-minute drive from Anfield Stadium and 6 minutes from Royal Albert Dock. • Close proximity to key attractions such as Goodison Park, Anfield Stadium, and Stanley Dock Tobacco Warehouse. • Within a short distance of Liverpool Hope University, Walker Art Gallery, and O2 Academy for cultural exploration. • Easy access to Royal Liverpool University Hospital, St. George's Hall, and Liverpool Empire Theatre for medical and entertainment needs. • Nearest airports include John Lennon Airport (LPL) at 29.6 km and Manchester Airport (MAN) at 63.2 km for convenient travel options. • Business amenities feature express check-out, luggage storage, and complimentary self-parking for a hassle-free stay. • Enjoy a complimentary daily reception and unwind at the bar/lounge with your favorite drink. • Indulge in a continental breakfast served on weekdays from 7:00 AM to 10:30 AM for a fee. • Stay connected with complimentary wireless Internet access and enjoy cable programming on LCD televisions in all 19 guestrooms. • Relax in private bathrooms with rainfall showerheads, complimentary toiletries, coffee/tea makers, and daily housekeeping services.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Smoke-free property

Breakfast available

Show all Amenities

General Amenities

Smoke-free property

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: GBP 150 per accommodation, per stay.

We have included all charges provided to us by the property..

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The front desk is open daily from 7:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: GBP 150 per accommodation, per stay.

We have included all charges provided to us by the property..

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The front desk is open daily from 7:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Foley St N, Liverpool, England, L4 4PT

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Ratings & Reviews

4.1/5

195 Ratings

Hazim Bajri

5/5

19 Jan, 2024

My rating is around 4.5/5 but I always like to support local businesses with a higher rating, Lets break it down: Staff: Very welcoming and friendly Room: (For reference I had room 6) Its spacious, Quite clean but just had a bit of dust here and there, But nothing that aggravated my allergies. The bathroom is clean and got the essentials, The shower knob was a bit of a hassle to turn on but its works Breakfast: They’ll set up a table for you to begin with, Its very simple yet has almost everything you need to get you through the day, Very much enjoyed their big coffee mugs:) The lady working at the counter during breakfast is super helpful and friendly Location: Its about a ten or so minute walk from the Sandhills station which is really convenient, The area isnt too busy and you’ll be able to have a nice quite sleep Areas of improvement: -Reconsider the 150pound upfront deposit upon check in -Have more variety in their breakfast options -Add a safe in every room

Matthew Comins

3/5

22 Dec, 2023

Room was great considering the price paid. comfortable size room comfortable bed and great shower which is all I wanted. Parking could be a challenge as I squeezed into the last spot and hardly off street parking. Dodgy area (it felt like to me but this was my first trip into Liverpool). Reception is done at the bar by a very disinterested lady. Carpeting in the hallway downstairs outside the rooms was wet from a leak but didn't affect the room and was mentioned and apologized for which was appreciated. Convenient location for an early ferry departure the next morning, but not sure I will do that again.

Anne marie Devine

2/5

14 Nov, 2023

The room had not been hoovered. We had to get help to put the heating on. There was no lid on the toilet, a broken rail of some kind & no shelves to put toothpaste, shaver etc. The bedside lamps were visibly dusty, there were no wardrobes, no drawers & no bin in the bedroom. I woke up at 12.45am to clearly hearing a conversation from above, Claire said "you didn't leave it in the taxi, did you?" And we might as well have been sat in the bar as we could hear everything. On a good point the staff were lovely, the bed was clean and the continental breakfast was the best I've seen.

Sarah Jane

4/5

6 Sep, 2023

We had a great experience from booking with Marie to check in with Jacob and check out with Sophie. The room is a nice size, and the service made up for the little things that were missing, like a mini fridge and a bin in the room. The basket with toiletries, face masks, and goodies went down a treat with my little one. Breakfast isn't much of a breakfast, but service by Sophie was excellent. Overall value for money and not too far from the City.

Ollie Ob

3/5

26 Oct, 2023

Room decor was nice, otherwise, ok for the price that was offered. There is a 150 pounds holding deposit to ensure room is not trashed. Apparently it takes 3-5 days to release the money after you have checked out. Are the rooms not inspected immediately you leave? I assume they book in else person into the room while still holding your money. It’s just ridiculous.

Hazim Bajri

5/5

19 Jan, 2024

Matthew Comins

3/5

22 Dec, 2023

Anne marie Devine

2/5

14 Nov, 2023

Sarah Jane

4/5

6 Sep, 2023

Ollie Ob

3/5

26 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.