Portas do Teatro Apartments

4.2/5(44 Reviews) rating

4 Star Hotel locationPin

Lisbon, Lisboa Region

227

1/227

About hotel

Location: With a stay at Portas do Teatro Apartments, you'll be centrally located in Lisbon, steps from Lisbon Cathedral and within a 5-minute walk of Portas do Sol Viewpoint. This 4-star aparthotel is 0.4 mi (0.6 km) from Castle of São Jorge and 0.4 mi (0.7 km) from Commerce Square.Rooms: Make yourself at home in one of the 6 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Complimentary wireless Internet access keeps you connected, and 70-cm flat-screen televisions are provided for your entertainment. Conveniences include safes and microwaves, and housekeeping is provided on request.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Lisbon Cathedral - 0.2 km / 0.1 mi
Miradouro de Santa Luzia - 0.2 km / 0.2 mi
Portas do Sol Viewpoint - 0.3 km / 0.2 mi
Castle of São Jorge - 0.5 km / 0.3 mi
Fado Museum - 0.5 km / 0.3 mi
Commerce Square - 0.6 km / 0.4 mi
Rua Augusta Arch - 0.7 km / 0.4 mi
Rua Augusta - 0.7 km / 0.4 mi
Lisboa Story Centre - 0.7 km / 0.4 mi
Armazens do Chiado Mall - 0.7 km / 0.4 mi
Figueira Square - 0.7 km / 0.5 mi
Monastery of São Vicente de Fora - 0.8 km / 0.5 mi
Lisbon City Hall - 0.8 km / 0.5 mi
Graça Viewpoint - 0.8 km / 0.5 mi
Santa Justa Elevator - 0.8 km / 0.5 mi

The nearest airports are:
Humberto Delgado Airport (LIS) - 8.1 km / 5.1 mi
Cascais (CAT) - 22.6 km / 14 mi

The preferred airport for Portas do Teatro Apartments is Humberto Delgado Airport (LIS).

Business Amenities: A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Airport shuttle service

Show all Amenities

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Air conditioning is not provided.

Onsite parties or group events are strictly prohibited.

Noise-free guestrooms cannot be guaranteed.

Professional property host/manager.

LGBTQ friendly.

No cribs (infant beds) available.

No rollaway/extra beds available.

Events/parties not allowed.

Noise-free rooms not guaranteed.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

A damage deposit of EUR 250 will be collected before check-in..

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 2 weeks before arrival with check-in instructions. The host will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Air conditioning is not provided.

Onsite parties or group events are strictly prohibited.

Noise-free guestrooms cannot be guaranteed.

Professional property host/manager.

LGBTQ friendly.

No cribs (infant beds) available.

No rollaway/extra beds available.

Events/parties not allowed.

Noise-free rooms not guaranteed.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

A damage deposit of EUR 250 will be collected before check-in..

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

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Amenities

Location

R da Saudade, Lisbon, Lisboa Region, 1100-532

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Ratings & Reviews

4.2/5

44 Ratings

Nikola Shushtarkov

4/5

6 Feb, 2020

Apartment with excellent location. Very good layout. They do not clean regularly. They do not issue a payment document.

Rami Bardugo

4/5

16 Mar, 2019

The apartment is pleasant and tidy, and in a good area

Iris Krasnovsky

5/5

8 Jun, 2019

We had great time here and the location is perfect

Gabriel

1/5

13 Aug, 2021

I stayed for a few months in a Portas do Sol/Portas do Teatro Apartments property, but the stay ended up presenting several problems. Water heater stopping working for days (including in winter), leaks in the apartment, mold on the 3 mattresses and parties until 5 am in the company's other apartments. My wife and I ended up overlooking these events, but unfortunately we had another big problem at the end of the stay. We damaged a TV in the property, and reported it to the person responsible for management, Mr. Ricardo, so that we could compensate for the damage caused. Mr. Ricardo purchased a new TV, of a larger size and value than the very old TV in the apartment, and sent us the invoice for payment. It seemed like an attempt to take advantage of the compensation to upgrade the property, at the client's expense. We refused to make payment and proposed an amount consistent with the damage. After much discussion, Mr. Ricardo agreed with the compensation amount suggested by us, but added an extra charge of 30 euros for replacement material, which we did not agree with, due to an absolute lack of legal foresight or motivation, in what seemed another attempt to charge a higher value than fair. Furthermore, he issued the invoice in disagreement with what was negotiated, and also added VAT to the amount. In short, we ended up spending more than 8,000 euros on accommodation, but we had a service that was far below expectations, as well as irritation with undue charges. Mr. Ricardo still has the deposit paid by us, and unilaterally wishes to make the charges as he sees fit, which we do not agree with. We do not recommend staying in this company's properties.

Nikola Shushtarkov

4/5

6 Feb, 2020

Apartment with excellent location. Very good layout. They do not clean regularly. They do not issue a payment document.

Rami Bardugo

4/5

16 Mar, 2019

The apartment is pleasant and tidy, and in a good area

Iris Krasnovsky

5/5

8 Jun, 2019

We had great time here and the location is perfect

Luis Mar

5/5

17 Mar, 2023

Central apartment, but removed from the noise of the central streets of Lisbon. You are ready to spend a few days. Very good treatment from the host with recommendations about the city.

Gabriel

1/5

13 Aug, 2021

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.