Prince Smart Inn Ebisu

4/5(156 Reviews) rating

3 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

119

1/119

About hotel

Explore the wonders of a contemporary and convenient stay at our exquisite hotel situated in the bustling Shibuya district of Tokyo. With a prime location just a short 15-minute drive from the iconic Tokyo Tower and the famous Shibuya Crossing, our hotel offers the perfect vantage point to immerse yourself in the top attractions of the city. But that's not all - our hotel also provides easy access to other prominent destinations such as the vibrant Roppongi district and the enchanting Yoyogi Park. Unwind in one of our 82 luxurious guestrooms, each equipped with top-of-the-line amenities including a flat-screen TV, complimentary Wi-Fi, and a private bathroom featuring a refreshing rainfall showerhead. Embrace the stylish and contemporary design of our rooms, offering a tranquil and comfortable sanctuary from the fast-paced city life. Throughout your stay, take full advantage of our convenient amenities, superior services, and impeccable hospitality. With complimentary Wi-Fi available throughout the hotel and a vending machine for any late-night cravings, we prioritize your comfort and convenience above all else. For our business travelers, we offer express check-in, a 24-hour front desk, and efficient luggage storage services. Start your day off right by indulging in a delectable breakfast at our on-site coffee shop/cafe, offering a mouth-watering selection of options to fuel your adventures in the lively city of Tokyo. And with the convenient location of Haneda Airport only 24.3 km away and Narita Intl. Airport a short 75.9 km away, reaching our hotel has never been easier. From our exceptional location to our modern amenities and warm services, our hotel in Tokyo's Shibuya district is an unbeatable choice for a memorable stay in the city. Book your stay with us today and experience the best of Tokyo with affordable Prince Smart Inn Ebisu room prices and the convenience of online booking. Our address is 3-11-25 Ebisuminami, Tokyo, Japan. Don't miss out on the ultimate blend of comfort and luxury - reserve your stay now.

Highlights

• Convenient location in Shibuya, within a 15-minute drive from Tokyo Tower and Shibuya Crossing • Close proximity to popular tourist attractions, such as Roppongi Hills and Meiji Shrine • Only 24.3 km from Haneda Airport and 75.9 km from Narita International Airport • 82 guestrooms with flat-screen TVs and complimentary WiFi • Rainfall showerheads and hair dryers in each private bathroom • Featured amenities include express check-in, 24-hour front desk, and luggage storage • Complimentary continental breakfast served daily • Perfect for both casual and business travelers, with budget-friendly rates available.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Smoke-free property

Vending machines

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Smoke-free property

Vending machines

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Onsite parties or group events are strictly prohibited.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Events/parties not allowed.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

Children may not be eligible for complimentary breakfast.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Luggage storage is available before check-in only on a first-come, first served basis. Guests using luggage storage must register at self check-in kiosk.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Onsite parties or group events are strictly prohibited.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Events/parties not allowed.

Special check-in instructions

We have included all charges provided to us by the property..

Children may not be eligible for complimentary breakfast.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹15,004

₹25,423

41% OFF

+ ₹1,649 taxes / night

Earn 166 Reward Points

Flat ₹2,379.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹15,004

₹25,423

41% OFF

+ ₹1,649 taxes / night

Update Price

Earn 166 Reward Points

Flat ₹2,379.00 off included with coupon INTSTAY

Amenities

Location

Ebisuminami, Tokyo, Tokyo (prefecture)

View on Maps

Ratings & Reviews

4/5

156 Ratings

Tube Snew

1/5

31 Jan, 2024

I had a terrible experience with this hotel in Tokyo. In my many years of visiting Japan, I have always found the staff to be friendly and helpful. However, this hotel was an exception. After checking out, they seemed to not care about their guests at all. They didn't offer any storage rooms for luggage, and the locker doors were unusable. When I asked for help with my luggage, they simply made excuses and told me that their hotel was different from others. Additionally, when I asked for a taxi to the airport, the staff suggested downloading a taxi app that was only available to Japanese residents, ignoring the fact that I was a tourist. While Uber was available, it was not widely used in Japan, so we had to hail a taxi on the street, which was difficult due to the cold weather and the presence of a pregnant woman in our group. The staff were not helpful at all and simply shrugged off our concerns. They even went so far as to comment on the small size of the hotel, which was irrelevant to our needs. I've never experienced meeting Japanese staff in hotels who showed attitude as well. Overall, it was a disappointing experience.

Food is Life

4/5

1 Dec, 2023

Seems like mostly local people from Asia and Japan? Not really for western tourists IMHO. You should be self sufficient. It’s not a place for tourists with big expectations, questions and needing a lot of help. You should be tech savvy as there is only a self check in and out kiosk process. Rooms are tiny and can be a little claustrophobic so you should be a small person and not large :) Just know that you will not necessarily get a room with all those windows in pics you’ve seen. Most rooms have just 1 window like mine. You cannot make requests for a floor or room preference because you will get whatever room the kiosk assigns when you check in. Please do not ask to change a room if you don’t like it. The luck of the draw. Rooms are tiny and better for 1 person. We are a couple…one person has to climb over the bed to get off because there is no space and the mattress is up against the wall. We had to take turns in the morning to get ready. The other had to go to the lobby and wait. Toilet area is small and separate from small shower stall. There are no outlets for charging in the lobby. You will get 4 hangers in the room. There are only 2 hooks where you hang the 4 hangers. Nowhere else to hang more than 1 wet towel or anything else. All of your clothes and things end up in a high pile wherever you can put it. It’s very bare minimum. Makes sense because the room is small. There is NO PLACE TO STORE LUGGAGE AFTER CHECK OUT because there’s probably not enough room for hotel to accommodate that. If you require that, go elsewhere. Our next hotel was a similar rate that was also 50% bigger and stored luggage both before and after our stay.

J A (JMA)

3/5

11 Dec, 2023

The rooms are very clean, and comfortable. But small, and there are no closets to hang your clothes! Just 4 hooks and hangers on the wall… I would have given more stars if it weren’t for the excruciatingly painful noise of the bathroom extraction fan which seems impossible to turn off. Automatic check in is very efficient , but no human contact 🙈. And it’s not that cheap of a hotel, for this price I’d expect better service. No help in calling for a cab, you have to do it all yourself. Main advantage: location and neighbourhood

Vivienne Chow

4/5

5 Nov, 2023

It’s nothing luxurious but this hotel has everyone one needs. The rooms are clean. Great location just minutes walk from Ebisu station. Lots of good restaurants nearby. A 24-hour supermarket. Nice simple breakfast included too. Great service too!! The ONLY problem we have is that there are too few hooks and hangers. Only 2 hooks and 4 hangers in the room and we don’t know where to hang our wet towels in the bathroom area. Would’ve been perfect if you could add some more hooks. Will consider returning next time.

Kat Kerth Studio

5/5

5 Sep, 2023

Clean and modern facilities and rooms. Loved the free extras that came with the hotel like the toothpaste, brushes, waters, and robes! I would give this hotel a 4.9/5. Delicious breakfast and perfect Tokyo location as well. The staff member who greeted us seemed slightly nervous and could of been friendlier but for the most part, I really enjoyed my stay! Thank you Ebisu, Prince Smart Inn. Would recommend this place to a friend.

Tube Snew

1/5

31 Jan, 2024

Food is Life

4/5

1 Dec, 2023

J A (JMA)

3/5

11 Dec, 2023

Vivienne Chow

4/5

5 Nov, 2023

Kat Kerth Studio

5/5

5 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.