ProfilHotels Richmond

3.6/5(1.11K Reviews) rating

3 Star Hotel locationPin

Copenhagen, Hovedstaden

123

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About hotel

Experience the ultimate in convenience and luxury at ProfilHotels Richmond, nestled in the bustling heart of Copenhagen. This modern and stylish hotel offers 127 spacious rooms, each equipped with indulgent pillowtop beds, a flat-screen TV, and complimentary WiFi. Located just steps away from City Hall Square and the famous shopping street Strøget, this hotel is the perfect base for all your city explorations. Unwind in your private guestroom, featuring all the necessary amenities such as a hairdryer and satellite programming. Sink into plush comfort and enjoy a rejuvenating shower or bath before heading out to discover Copenhagen's top attractions. The enchanting Tivoli Gardens, majestic Rosenborg Castle, and grand Copenhagen City Hall are all within walking distance from the hotel. And for those travelling further, the nearest major airport is only 12.4 km away, ensuring easy access for all travellers. Take advantage of the hotel's range of amenities, including a trendy bar and complimentary use of a nearby fitness facility. Planning an event? The hotel boasts 2260 square feet of versatile conference space, ideal for any occasion. Stay productive with free newspapers in the lobby and access to a wired internet connection. But first, fuel up with a delicious buffet breakfast at the on-site restaurant before embarking on a day of city adventures. ProfilHotels Richmond room prices are unbeatable, making it the perfect choice for both business and leisure travellers. Book ProfilHotels Richmond Online and experience affordable luxury in the heart of Copenhagen. Located at Vester Farimagsgade, 33, Hovedstaden1606, Denmark, this hotel embodies the best of the city, offering convenience, comfort, and modern amenities all in one place. So why wait? Make your reservation today and immerse yourself in the vibrant and exciting city of Copenhagen at ProfilHotels Richmond.

Highlights

• Centrally located near Tivoli Gardens • 10-minute walk to City Hall Square and Strøget • 127 guestrooms with flat-screen TVs and complimentary WiFi • Close proximity (0.8 km) to Tivoli Gardens and Rosenborg Castle • Nearby attractions include Pumpehuset, Wallmans Circus Building, and City Hall Square • Copenhagen Airport 12.4 km away • Amenities include bicycle rentals, free WiFi, and access to a nearby fitness facility • Business-friendly with conference space and business amenities available • Bar/lounge on-site and buffet breakfasts served daily • Budget-friendly option for both leisure and business travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

127

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Vending machines

WiFi services

Bicycle rentals

Breakfast available

Coffee/tea

Transportation

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Vending machines

WiFi services

Bicycle rentals

Food & Beverages

Breakfast available

Coffee/tea

Services

Transportation

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a security system.

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: DKK 300.

We have included all charges provided to us by the property..

Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a security system.

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: DKK 300.

We have included all charges provided to us by the property..

Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

₹23,905

₹28,252

15% OFF

+ ₹5,164 taxes / night

Earn 290 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

Junior Suite

226 sq.ft (21.00 sq.mt)

Smoking policy – non-smoking available

Desk

Safe

Blackout Curtains

Bathtub or shower

Private bathroom

Hairdryer

Coffee machine

Housekeeping - daily

See All

OPTION 1

Partial Refundable

₹23,905

₹28,252

15% OFF

+ ₹5,164 taxes / night

Update Price

Earn 290 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

K�benhavn V, Copenhagen, Hovedstaden, 1606

View on Maps

Ratings & Reviews

3.6/5

1.11K Ratings

Sofia Pat

1/5

26 Dec, 2023

This hotel's customer service was terrible , and they do not help you in any way to retrieve property you leave behind, so make sure you don't leave a single item in the room when you check out. I stayed at the Richmond Hotel from 9/12-13/12 for a short trip. I left 2 rings (total worth of 900￡) on the right-side bedside table of my room, which I contacted the hotel about 30 minutes after my departure as I was rushing to the airport. The rings meant quite a lot to me and I was desperate to get it back - I had emailed and called the hotel to tell them I'd be willing to provide compensation. However, the first receptionist who answered my call was extremely unhelpful and made minimal effort in trying to find the rings, asking me to "call back tomorrow" - but by tomorrow there would have been new guests staying in the room. The solution to finding lost property is not by calling back the next day. The housekeeping staff was not contacted at all, nor did this receptionist make any effort in helping a customer find lost property. This was only 30 minutes after checking out of the hotel. I called back again in an hour, and the receptionist who answered my call was another person who personally went up to the room to personally check and see if there were any rings left, which he didn't find - and said he'd contact the manager to check lost and found. I am extremely certain I had left the rings on the bedside table that morning and their loss meant a great deal to me. I am not sure why they couldn't find it when they went up and checked the room as I am literally 100% confident that I had left them at the hotel, and the exact location in the room I had left it at. I called back again the next day in hopes a customer or housekeeping had turned them in, and the hotel said the rings were nowhere to be found, and the next customer had already checked in. The way this hotel dealt with my lost property was extremely inefficient - all the hotel had to do, or all the first receptionist could have done once I notified them about leaving my property in the room was to head up to the room, or notify/ask housekeeping to check the room as soon as possible as I had told them the exact location of the rings, and prior to the next guests' check-in the rings could have been retrieved. This loss meant a great deal to me and I am sure I'd never consider staying at this hotel the next time I visit Copenhagen.

Andrey Andreev

4/5

22 Nov, 2023

We visited in November 16th. The hotel is perfectly located next to Tivoli. It is well connected with the airport as well. Everything is within walking distance. The common areas are looking good and are vibrant. The rooms were relatively good, clean and changed daily. The beds are really soft and comfortable. The bathroom was also really good - clean, good size and comfortable. The breakfast was nothing fancy but had everything essential for a good morning snack - there was salmon, eggs, meatballs, salami, pastry. The coffee is the weak spot - can be improved. There is a free luggage storage on site so no worries if you arrive early or leave late. The only disadvantage I can find is that there were some uncleaned surfaces like the upper side of the lamps which was dusty but it was not a big deal for me. The rooms can be renovated a bit as well. I would recommend it to anyone visiting Copenhagen.

Mauricio Reyes

3/5

24 Sep, 2023

The rooms look old, the bathrooms don look clean, lots of mold in the bathrooms. There is no AC, so the rooms are really hot some times. The bed is too soft that it killed my back.. There is no gym, there is not variety in the food in the breakfast, if you are going to be there many days, you will get tired of the food. The location is great!, if you like to walk, there is a lot to see walking ,there is metro nearby as well. I stayed in for a week there, and the thing that saves this hotel is the people, and the location. With better maintenance could be much better..

Mark Garvey

1/5

8 Sep, 2023

Beware of misinformation regarding the public carpark they deal with. Every parking minute needs accounting for. We received a fine after grabbing some food before checking in. Hotel staff assured it was no problem. We parked within hotel booking times. ONE YEAR LATER fined €112 for the 24 minutes unaccounted for. Richmond Hotel provided NO HELP whatsoever... Nice trap for unsuspecting foreign guests

Michele Berionne

4/5

21 Jul, 2023

The hotel is nicely located near a train station and bus stops, so it's easy to move around. The room was small and the bed was uncomfortable. On the plus side, they allowed us to check-in very early, which was very convenient. The breakfast was worth the price, even if the service was not always sufficient (they often ran out of forks, then bread, and so on).

Sofia Pat

1/5

26 Dec, 2023

Andrey Andreev

4/5

22 Nov, 2023

Mauricio Reyes

3/5

24 Sep, 2023

Mark Garvey

1/5

8 Sep, 2023

Michele Berionne

4/5

21 Jul, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.