Profolio Straits Quay

4.1/5(53 Reviews) rating

3 Star Hotel locationPin

Penang, Penang

158

1/158

About hotel

Be enchanted by the perfect blend of luxury and convenience at our prestigious hotel, located just steps away from the bustling Straits Quay Mall and a short drive from popular attractions like the mesmerizing Penang Avatar Secret Garden and the vibrant Gurney Drive. Our lavish haven offers 9 individually styled guestrooms, providing a decadent escape with personal hot tubs, tranquil private balconies, and fully-equipped kitchenettes. Stay connected with complimentary Wi-Fi and relax with your favorite entertainment options on the elegant flat-screen TV. Explore the lively surroundings without hassle, as we are conveniently situated within walking distance or a short drive from must-see attractions such as the captivating Ibox Museum of Glass Penang, the sprawling Gurney Plaza, and the sacred Wat Chaiya Mangkalaram. Additionally, we are only 2.2 miles from the acclaimed Gurney Paragon and just 14.4 miles from Penang International Airport, ensuring a seamless arrival and departure experience. Take a break from your leisurely sightseeing and bask in a refreshing swim at our glistening outdoor pool, challenge yourself to a game of tennis on our well-maintained court, or stay active at our state-of-the-art fitness center. Indulge in some pampering at our in-house hair salon or indulge in retail therapy at our convenient onsite shopping options. For our esteemed business travelers, we offer a variety of services such as luggage storage, laundry facilities, and ATM/banking services. Travel with ease with our dependable airport shuttle, available for a nominal fee upon request, and benefit from complimentary self-parking throughout your entire stay. With an impressive array of 15 unique dining establishments and 5 cozy cafes, you will never have to venture far to satisfy your culinary cravings. As the day winds down, unwind with a refreshing drink at our sleek bar/lounge. Experience the epitome of luxury and convenience at our incomparable hotel, perfect for both short and extended stays. Book your unforgettable stay with us today and discover the best of George Town's hidden gems at Profolio Straits Quay. Profolio Straits Quay room prices are affordable for all, ensuring an exceptional stay for everyone. Book Profolio Straits Quay online now and secure your dream vacation at our address: 3H-1-2, Straits Quay, Jalan Seri Tanjung Pinang, Penang10470, Malaysia.

Highlights

• Steps away from Straits Quay Mall • 1.4 km from Penang Avatar Secret Garden • Luxury and boutique options available • 9 individually decorated guestrooms with private spa tubs • Kitchenettes in every room • Free WiFi and cable programming • On-site recreational amenities like an outdoor pool and fitness center • Within walking distance of 15 restaurants and 5 cafes • 3 km from Gurney Drive and Gurney Plaza • 2.6 km from Penang Adventist Hospital • ATMs and luggage storage available • 23.1 km from Penang Intl. Airport • Airport shuttle and free self-parking offered • Perfect for both casual and business travelers • Close proximity to popular tourist attractions like Dhammikarama Burmese Buddhist Temple and Penang Botanical Gardens • Budget-friendly options also available.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

Lift/ Elevator

Snack bar

On-Site parking

Designated Smoking Areas

Terrace

Banking services

Bicycle rentals

Children's Pool

Hiking

Tennis court

Airport shuttle service

Beauty Shop/Salon

Show all Amenities

General Amenities

Lift/ Elevator

Snack bar

On-Site parking

Designated Smoking Areas

Terrace

Banking services

Bicycle rentals

Activities

Children's Pool

Hiking

Tennis court

Services

Gym

Airport shuttle service

Beauty Shop/Salon

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

This property is professionally cleaned.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: MYR 200.0 per stay.

A tax is imposed by the city: MYR 2.00 per accommodation, per night.

We have included all charges provided to us by the property..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

This property is professionally cleaned.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: MYR 200.0 per stay.

A tax is imposed by the city: MYR 2.00 per accommodation, per night.

We have included all charges provided to us by the property..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

₹7,987

₹14,657

46% OFF

+ ₹1,759 taxes / night

Earn 97 Reward Points

Flat ₹1,392.25 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹7,987

₹14,657

46% OFF

+ ₹1,759 taxes / night

Update Price

Earn 97 Reward Points

Flat ₹1,392.25 off included with coupon INTSTAY

Amenities

Location

Seri Tanjung Pinang, Penang, Penang, 10470

View on Maps

Ratings & Reviews

4.1/5

53 Ratings

Chris

2/5

5 Aug, 2022

Unfortunately straits quay is turning into a place with a party-centric atmosphere, which is fine if your in town for the weekend but not so cool if you are living there. Bar's play music so loud, which is ok, but they are right next to each other so it's garbled noise. There have always been Bar's however it used to be weekends were crazy and weekdays were chilled out. That explains why the occupancy is low during the week. Not the place it once was

Some One

2/5

12 Sep, 2019

The building complex was aesthetically pleasing, with mahogany wood doors and corridors and the suite we stayed in was nice on the surface, however once we entered the two bathrooms we found they were infested with cockroaches. The manager was aware of this as there was a repellent plugged into the main bathroom, however it did not deter the roaches, as we were killing one to two per day. We ended up having to get get bug spray from the grocery store at the bottom of the complex. Both bathrooms were not clean, it look as though the shower had never been cleaned, as there was a significant build up of grime. The kettle was useless and wasn't a typical design so I could not have my tea in the morning. The pool was also dirty and had rust at the bottom, I was very surprised to see people swimming in there, hopefully they are well. It was interesting when I attempted to contact the manger via phone and text about the roach issue I could not get through, yet when I arrived at the complex and when I departed, strangely enough I got through to her. The advertised photos do not reflect the actual state of the property and we were extremely disappointed. Upon check out at 11:30am I went to the Porfolio office and the manager was not there, despite advertising that they are available until 10:00 pm. I had to leave the keys under the door

Honzie Khong

4/5

30 Jun, 2018

Good value accommodation. Conveniently located. Service agent, Ken deserves a mention for a great service. Some rooms sleeps 4 very comfortably. Rooms are a little worn around the edges but clean. Internet is adequate without breaking the sound barrier.

Chris

2/5

5 Aug, 2022

Some One

2/5

12 Sep, 2019

Honzie Khong

4/5

30 Jun, 2018

Ruila

4/5

9 Aug, 2018

Nice spacious suites. However, not all suites are furnished the same so it's a bit hit and miss for cleanliness. There's a grocery store underneath and a seven 11 half a block away. About 10mins out of Georgetown so will need a taxi or a Grab.

Kee Yew Chan

4/5

11 May, 2018

Upscale service apartment with shopping mall. The attraction is the promenade where one can stroll along while enjoying the sea breeze and check out the luxury yatch at the port. Property manager is friendly.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.