Pullman Cairns International

4.2/5(1.75K Reviews) rating

5 Star Hotel locationPin

Cairns, Queensland

Pullman Cairns International exterior_detail

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About hotel

Experience unmatched luxury at Pullman Cairns International, located in the heart of the Cairns CBD. Our 5-star hotel is the perfect base for adventurers looking to discover the breathtaking natural wonders of Australia. With the Great Barrier Reef and Cairns Zoom and Wildlife Dome just steps away, your ultimate adventure awaits. Choose from our 321 beautifully designed guestrooms, each featuring a private balcony with stunning views of the city or waterfront. Enjoy modern amenities like free Wi-Fi and LED TVs with satellite programming, guaranteeing a comfortable and entertaining stay. Our partially open bathrooms offer showers, complimentary toiletries, and hair dryers for added convenience and luxury. Indulge in ultimate relaxation at our full-service spa, providing a variety of rejuvenating treatments such as massages, body treatments, and facials. For a peaceful moment, take a dip in our outdoor pool, spa tub, or sauna. We also offer complimentary Wi-Fi, concierge services, and even wedding services, ensuring every aspect of your stay is taken care of. Our business travelers can take advantage of express check-out, complimentary newspapers, and dry cleaning/laundry services. With over 2153 square feet of conference space, our hotel is perfect for meetings and events, offering both convenience and sophistication. Satisfy your taste buds at our on-site restaurant or relax with a drink at the bar/lounge. Start your day off right with our cooked-to-order breakfast, available on weekdays and weekends. With an unbeatable location just 6.8km from Cairns Intl. Airport, our hotel provides easy access to top attractions such as the Cairns Convention Centre, Cairns Regional Gallery, and Cairns Night Markets. Allow us to elevate your stay in Cairns with the perfect combination of luxury, comfort, and convenience. Book Pullman Cairns International online now and experience unmatched excellence. Our address is 17 Abbott Street, Queensland4870, Australia.

Highlights

• High-end 5-star hotel in the heart of Cairns, perfect for both casual and business travelers • Steps away from the Great Barrier Reef, Cairns Zoom and Wildlife Dome and the Reef Hotel Casino • Modern and spacious guestrooms with private balconies and complimentary WiFi • Ideal location with many top tourist attractions within walking distance • Distance to airport: 6.8km, Distance to railway station: 0.6km • Full-service spa, outdoor pool, and other recreational amenities • Concierge services and wedding services available • Convenient onsite dining options and room service • Business-friendly amenities such as conference space, free newspapers, and dry cleaning services.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

321

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Terrace

Concierge desk

Hiking

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Terrace

Concierge desk

Activities

Hiking

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AUD 50 per accommodation, per day.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AUD 50 per accommodation, per day.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹11,599

₹12,439

7% OFF

+ ₹1,143 taxes / night

Earn 127 Reward Points

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OPTION 1

Refundable

₹11,599

₹12,439

7% OFF

+ ₹1,143 taxes / night

Update Price

Earn 127 Reward Points

Amenities

Location

Abbott St, Cairns, Queensland, 4870

View on Maps

Ratings & Reviews

4.2/5

1.75K Ratings

samsung galaxy

5/5

7 Jan, 2024

Beautiful rooms staff were very helpful , room service and meals very good. Modern rooms with comfortable beds and pillows large screen TV practically new bathroom can't fault the Pullman for service and comfort. The pool area is great with lots of choices with deck chairs and cabanas available it also has a pool bar with food to table service. Had a nice relaxing time at the Pullman excellent. Fantastic coffee at the lobby bar and some nice comfy chairs and tables.

Sasha Lloyd

5/5

7 Jan, 2024

We have stayed here a few years ago but we really enjoyed this time around, the new rooms are fabulous and the staff were amazing, all so friendly and helpful from Housekeeping to the Bar and Reception. Ben at the Bar was fabulous, our young boys loved chatting to him! He is a credit to the hotel! Thanks Ben! We really enjoyed it and will be back again. Great overall experience for our family.

Bonnie McNeill

5/5

5 Jan, 2024

We had a beautiful stay at the Pullman Cairns International. The staff went above and beyond to make sure our stay was very comfortable. The staff behind the bar were particularly lovely and so kind to our kids (giving them marshmallows and cookies 🥰!). Breakfast was beautiful. Pool fantastic. A bottle of bubbles was put in our room from management on NYE too! We can't wait to return.

Nick Uit den Bogaard

5/5

21 Dec, 2023

This is our Hotel of choice when we stay in Cairns. The minute you walk in you feel at home and the friendly, knowledgeable staff are only too eager to assist. The refurbished rooms are well done and very comfortable and the beds are exceptional. The lobby bar is relaxing and breakfast is always a quality spread. The X-mas decorations in the Lobby are exquisite. We will be back again soon.

Eric Sekkouah

4/5

17 Jan, 2024

Checking in was easy however, we weren’t offered a porter to take luggage to our room. We arrived early and were told that a room was available but we were going to be charged an extra $25 for early check in. We booked through a 3 party and weren’t told that we needed to provide an extra $50 security deposit per night. We stayed in an upgraded room which was very clean and comfortable. Buffet breakfast was ok and kids eat free with paying adults. Gym was clean and well equipped. The only let down was the fact that pool needs to be resurfaced as rust is showing. Seems more like a 4 - 4.5 star hotel.

samsung galaxy

5/5

7 Jan, 2024

Sasha Lloyd

5/5

7 Jan, 2024

Bonnie McNeill

5/5

5 Jan, 2024

Nick Uit den Bogaard

5/5

21 Dec, 2023

Eric Sekkouah

4/5

17 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.