Pullman Cologne

4.5/5(2.84K Reviews) rating

4 Star Hotel locationPin

Cologne, North Rhine-Westphalia

102

1/102

About hotel

Welcome to The Pullman Cologne, a luxurious 4.5-star hotel located in the heart of Cologne, Germany. Rated 4-star Superior by Hotelstars Union, our hotel offers the perfect blend of elegance and convenience for all types of travelers. Stay in one of our 275 elegantly designed guestrooms, complete with minibars, flat-screen TVs, and complimentary Wi-Fi. Our prime location sets us apart from other hotels. Take a short walk and you'll find yourself surrounded by popular tourist attractions such as the Wallraf-Richartz Museum, Romano-Germanic Museum, and Great St. Martin Church. Plus, with easy access to Friesenplatz, Cologne City Museum, and Volkstheater Millowitsch, there's never a dull moment during your stay. But don't just take our prime location into consideration. The Pullman Cologne prioritizes your comfort and well-being. Relax with a massage, body treatment, or facial in our spa, stay connected with complimentary Wi-Fi and our 24-hour business center, or host a successful conference or event in one of our 16 state-of-the-art meeting rooms. Feeling hungry? Our hotel restaurant offers delicious dishes and refreshing drinks, while room service provides a more intimate dining experience. And for your convenience, we are located near both Cologne - Bonn Airport and Duesseldorf International Airport. But the luxuries don't end there. Our 24-hour front desk service, dry cleaning/laundry services, and self-parking (charges may apply) ensure a stress-free and enjoyable stay. Don't miss out on the luxurious experience at our hotel, conveniently located at Helenenstr. 14, NW50667, Germany.

Highlights

• 4.5-star hotel with luxurious 275 guestrooms • Centrally located, just a 15-minute walk from attractions like Wallraf-Richartz Museum and Old Market • Rated 4 star Superior by Hotelstars Union • Spa offering massages, body treatments, and facials • Complimentary Wi-Fi and free newspapers in lobby • 16 meeting rooms for business events • Restaurant and bar/lounge on site, with room service available • Airport: 15.8 km from Cologne-Bonn Airport, 61 km from Duesseldorf International Airport • Nearby attractions: Römerturm (0.2 km), Friesenplatz (0.4 km), Theater am Dom (0.5 km), and more within walking distance

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

275

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Accessible parking

Terrace

Baby Sitting / Child Services

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Accessible parking

Terrace

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: An effective city/local tax rate of 5.35 percent will be charged.

We have included all charges provided to us by the property..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: An effective city/local tax rate of 5.35 percent will be charged.

We have included all charges provided to us by the property..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹18,823

₹20,331

7% OFF

+ ₹1,455 taxes / night

Earn 202 Reward Points

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Partial Refundable

₹18,823

₹20,331

7% OFF

+ ₹1,455 taxes / night

Update Price

Earn 202 Reward Points

Amenities

Location

Helenenstra�e, Cologne, North Rhine-Westphalia, 50667

View on Maps

Ratings & Reviews

4.5/5

2.84K Ratings

Richard Howes

5/5

13 Dec, 2023

This is a great hotel. We had a Dom view room, which was great for watching the sun rise. Spacious, well laid out, good minibar refreshed daily and included in the price per night. Immaculately clean, very good location, wonderful glass lift and excellent staff. I'd highly recommend the hotel.

Adi Rukmananda

5/5

29 Dec, 2023

Stayed here for one night and slept incredibly well. The location is great. What's more exciting, is that all the beverages inside the minibar are free! Won't hesitate to book again if I travel to Köln.

Melanie Good

5/5

22 Dec, 2023

I stayed here with my sister as we visited the Christmas markets and we really had a wonderful stay. The hotel is in a great location, the rooms are clean, spacious and the shower was lovely. I would highly recommend and would definitely stay again if I was in Köln

Alex Innard

5/5

4 Dec, 2023

Mostly showing signs of a good hotel, but not outstanding. A shadow of its former self. The rooms are clearly showing signs of needing a refurbishment. The in-bathroom radio system is decommissioned but buttons and speakers still exist. The beds are ageing and the general decor needs tidying up. Lastly, two of the three lifts broke down during my stay, causing excessive queues at peak times. I have no doubt this used to be an amazing hotel. Give it a refurb, and it’ll be amazing once again.

Richard Howes

5/5

13 Dec, 2023

Adi Rukmananda

5/5

29 Dec, 2023

Melanie Good

5/5

22 Dec, 2023

Shan He

5/5

24 Dec, 2023

Great value for money. Room is clean, quite, well designed with large window and good view. Items in minibar are free of charge, which is uncommon in a way. Very satisfied.

Alex Innard

5/5

4 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.