Pullman Melbourne Albert Park

4.1/5(1.89K Reviews) rating

5 Star Hotel locationPin

Melbourne, Victoria

131

1/131

About hotel

Escape to affordable luxury at Pullman Melbourne Albert Park, a 5-star hotel nestled in the bustling city center. Conveniently located near top-rated attractions such as Albert Park Lake and Chapel Street, our hotel offers 169 elegantly designed guestrooms equipped with cutting-edge amenities and complimentary high-speed Wi-Fi. Situated in Melbourne's Business District, our prime location makes it effortless for guests to explore the vibrant culture and entertainment scene. From the thrills of Luna Park to the serenity of St Kilda Beach, these popular destinations are just a short distance away from our hotel. Corporate travelers will appreciate our close proximity to major office buildings and easy access to the Melbourne Airport. Our 24-hour business center and attentive concierge services ensure a seamless and successful trip. At Pullman Melbourne Albert Park, affordable luxury is just the beginning. Guests can rejuvenate in our indoor pool, unwind in the sauna, or stay active in our fully equipped fitness center. Families travelling with children can take advantage of our professional babysitting services, ensuring a relaxed and worry-free stay. Satisfy your taste buds at our on-site restaurant, Windows, where you can indulge in delicious local cuisine while gazing at our charming garden. For a casual night out, sip on a refreshing drink at our bar/lounge. With 24-hour room service, guests can enjoy the comfort of their room at any time. Start each day on the right foot with our mouth-watering cooked-to-order breakfasts, available every morning. Make your trip to Melbourne unforgettable by staying at Pullman Melbourne Albert Park. Book now to experience a blend of comfort, convenience and luxury. Don't miss out on our affordable Pullman Melbourne Albert Park room prices. Book Pullman Melbourne Albert Park Online now and embark on a journey that will be a cherished memory for life. We are located at 65 Queens Road, Victoria3000, Australia.

Highlights

• Luxury 5-star hotel with 169 beautifully designed guestrooms • Located steps away from Albert Park Lake and a 2-minute drive from Chapel Street • 1.6 km from Luna Park and 1.9 km from the famous St Kilda Beach • Rooms feature modern amenities including refrigerators and LCD TVs, with free Wi-Fi and wired internet access • Indoor pool, sauna, and fitness center for guests' leisure • Business-friendly with a 24-hour business center, express check-out, and complimentary newspapers • Onsite restaurant serving local cuisine with a bar and garden view • Airport shuttle (surcharge) and self parking (subject to charges) • Ideal for both casual and business travelers • Close proximity to popular tourist attractions, including the Royal Botanic Gardens (2.4 km) and Palais Theatre (2.7 km)

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

169

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Vending machines

Bell staff/porter

On-Site parking

Valet parking

Designated Smoking Areas

Concierge desk

Indoor pool

Sauna

Baby Sitting / Child Services

Breakfast available

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Vending machines

Bell staff/porter

On-Site parking

Valet parking

Designated Smoking Areas

Concierge desk

Indoor pool

Sauna

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards and cash.

Cashless transactions are available.

This property uses solar energy.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:00 AM to 10:00 PM.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Free in-room Wi.

Fi is limited to 24 hours per day (3-device limit). Wi.

Fi in public areas is also free for up to 24 hours per day (3-device limit)..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards and cash.

Cashless transactions are available.

This property uses solar energy.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:00 AM to 10:00 PM.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Free in-room Wi.

Fi is limited to 24 hours per day (3-device limit). Wi.

Fi in public areas is also free for up to 24 hours per day (3-device limit)..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹9,340

₹11,062

16% OFF

+ ₹878 taxes / night

Earn 102 Reward Points

Select Rooms

OPTION 1

Refundable

₹9,340

₹11,062

16% OFF

+ ₹878 taxes / night

Update Price

Earn 102 Reward Points

Amenities

Location

Queens Rd, Melbourne, Victoria, 3000

View on Maps

Ratings & Reviews

4.1/5

1.89K Ratings

Sonja King

4/5

1 Dec, 2023

I spent two nights here for a work conference and found the accommodation very spacious, clean and comfortable. The room was whisper quiet, no road noise or anything else. The check in process was very long, there was a group of people in front of me and it took a good 20 minutes to get even get to the check in counter. The food and drinks were wonderful but the service at the bar and eating area was woeful. On both evenings there was a line up, it was unclear if it was table service or bar service. When our food was brought there was no cutlery and I was served and almost finished my meal before my colleague received theirs. Breakfast the first day was good but with a large influx of stayers the next day there was a huge queue to get in and it was chaotic. The staff were obviously overwhelmed. The coffee pod machines need to be replaced, no-one seemed to be able to work them. I ended up ordering a coffee which was much better. Overall though the stay was very good.

Lizzy Obidike

5/5

4 Jan, 2024

Enjoyed our 4 days stay . Everything was perfect and amazing. The buffet breakfast was so so good. We were treated with dignity. The team were full of smiles. The only cons of our stay was the pool being quite small and always overcrowded with kids as it was during school holidays. Thanks for a beautiful stay pullman team. You guys rock

Frank S

5/5

27 Nov, 2023

Stayed here for our honeymoon 30 years ago and have been back a few times for Anniversaries. Rooms are always clean, modern and comfortable and the hotel staff are friendly and helpful. I've also attended quite a few functions here over the years and several name changes. The hotel foyer and public spaces are grand and impressive with a stylish contemporary, quality feel to the fixtures, fittings and architectural details. The views in the large entry atrium, up to the ceilings many floors above is impressive. The grand ballroom is large and impressive with a substantial entry foyer often used for trade displays etc. Functions I've attended at the opposite end of the hotel in the smaller function rooms are not grand at all, fairly basic white walls and ceilings, worn hospital style doors and fittings. Perfectly functional but certainly not atmospheric or memorable. Food and service are amazing, restaurant quality and not your usual hotel conference fodder. On site parking under the hotel is available but can be difficult to find a spot when they are busy, especially if you have a larger vehicle as many of the spaces are smaller than average.........it's also expensive, especially compared to weekend evening city/CBD parking, $30 for around 3hours!!! Many CBD car parks are only $10-$15 an evening, even at the major hotels.

Thang Ngo

2/5

2 Dec, 2023

We were here for a large conference and it was obvious they didn't have enough staff when there's a big event. We waited a long time for check in, it was impossible to call reception from your room because they were busy, we waited for breakfast which was crowded and manic. The rooms were modern and clean. But there were too many issues: my toilet flushed water onto the floor, room service was sloppy - glasses weren't washed, toilet not clean properly, they basically made the bed and swapped towels and didn't touch anything else. A colleague's room wasn't cleaned at all on the final day of our 3 night stay. I couldn't get my aircond was on Max coldness but it was still too warm. Staff were helpful and courteous, but there just wasn't enough of them. I hope that these issues are only around when there's a large function at the hotel. Because if this was normal, then it'd be a real issue.

Thivagar Nirmalann

5/5

6 Nov, 2023

Running several businesses where outstanding customer service is our standard, I often find it challenging to encounter the same level of service elsewhere. When I do, I feel it's my obligation to ensure it gets the recognition it deserves. We have been using Pullman Albert Park almost monthly for the past year as the base of operations for our PowerUp Lecture Series. The rooms are spacious, the views are sublime, and the service is good. Unfortunately, in today's world, 'good' service often goes unnoticed. This is where Lindsey, at the front desk, truly makes the entire experience worth it. Whether it's accommodating last-minute printing requests, providing a forgotten shaver before a big presentation, or assisting with reviewing the conference facilities on a Sunday when no one else is available, Lindsey handles it all. She manages these tasks promptly, with elegance and charm. What's more, Lindsey does this with the largest smile and the brightest attitude – she's someone who genuinely lights up the room with her presence. If management is reading this, I strongly suggest considering Lindsey for a promotion. She is an asset worth keeping and setting as an example for others. Lindsey isn't just there to clock in hours; she's there to make your clients appreciate their stay. In fact, her dedication has played a significant role in our decision to inquire into using your conference space next year. Well done, Lindsey. Keep up the fantastic work. It certainly does not go unnoticed.

Sonja King

4/5

1 Dec, 2023

Lizzy Obidike

5/5

4 Jan, 2024

Frank S

5/5

27 Nov, 2023

Thang Ngo

2/5

2 Dec, 2023

Thivagar Nirmalann

5/5

6 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.