Qstay Good Living Apartments

3.8/5(88 Reviews) rating

4 Star Hotel locationPin

Antwerp, Flemish Region

1/17

About hotel

Location: A stay at Qstay Good Living Apartments places you in the heart of Antwerp, steps from De Keyserlei and 3 minutes by foot from Antwerp City Park. This 4-star aparthotel is 0.3 mi (0.5 km) from Antwerp Zoo and 1.5 mi (2.5 km) from Antwerp Market Square.Rooms: Make yourself at home in one of the 27 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Smart televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

De Keyserlei - 0.1 km / 0.1 mi
Antwerp City Park - 0.2 km / 0.1 mi
Flemish Opera - 0.3 km / 0.2 mi
Century Center - 0.3 km / 0.2 mi
Diamondland - 0.3 km / 0.2 mi
Elckerlyc Theater - 0.5 km / 0.3 mi
Hoge Raad voor Diamant - 0.5 km / 0.3 mi
Queen Astrid Square - 0.5 km / 0.3 mi
Queen Elizabeth Hall - 0.5 km / 0.3 mi
Stadsfeestzaal Shopping Mall - 0.5 km / 0.3 mi
Flanders Meeting & Convention Center - 0.6 km / 0.3 mi
Chocolate Nation - 0.6 km / 0.4 mi
HETPALEIS Theater - 0.7 km / 0.5 mi
Antwerp Zoo - 0.7 km / 0.5 mi
Paleis op de Meir - 0.8 km / 0.5 mi

The nearest airports are:
Antwerp (ANR-Antwerp Intl.) - 5.2 km / 3.2 mi
Brussels Airport (BRU) - 45.3 km / 28.2 mi
Charleroi (CRL-Brussels South Charleroi) - 112.3 km / 69.8 mi

Amenities: This aparthotel offers designated smoking areas.Business Amenities: Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Designated Smoking Areas

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Designated Smoking Areas

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.97 per person, per night.

We have included all charges provided to us by the property..

Guests can access their rooms with a mobile device.

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.97 per person, per night.

We have included all charges provided to us by the property..

Guests can access their rooms with a mobile device.

Pet Policy

Pets not allowed.

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Amenities

Location

Quellinstraat, Antwerp, Flemish Region, 2018

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Ratings & Reviews

3.8/5

88 Ratings

Frank Zhang

4/5

19 Feb, 2023

A perfect choice for a weekend getaway. Within walking distance to the train station and the city centre, very convenient. Everything is well organized and I was well informed via emails. The room is clean, simple and cozy. Just hope they would have a bigger table.

Léa Brébant

2/5

16 Jan, 2023

The apartment was clean and comfortable and the kitchen was fully equiped. The location is perfect : 20 min by walk from nearly every neighbourhoods (5-10 min by bike), close to many lines of buses and trams and 5 min by walk from the Central station ! But the room could be more cosy : there was no rug and the floor was really cold, no decorations/plants, etc. AND Nobody is here to welcome you (even during the day), no reception and no one in the hotel in case you have a problem, everything is managed online. You can speak to someone through the messagerie but imagine the person does not see your message on time (if you are stick outside for example) it can be very problematic! Several maintenance works took place during our stay, so it was too noisy and when we went out the common areas where cluttered with several tools. The people who were doing the works even came to bother us one morning so that we could change rooms so that they could fix something in our bathroom so that it would be ok for the next customers when there was no problem… Obviously we refused as we were well settled. The last day the check out was at 11am but our train was at 7:30pm, so we asked through the chat if we could drop our luggage’s somewhere in the hotel for the day, a person answered us to let them in a room in the main entrance and to write on the chat when we pick up to have the door open remotely. BUT the room in the entrance was completely open and nobody is in the hotel to check, so everybody could have access to them + if the person who answer the chat is not available or does not answer when we want to pick up our stuff it could be very problematic! There is no service at all so it is a bit expensive for that even if the room is well equipped and comfortable! We won’t come back

gokhan ergin

3/5

25 Nov, 2023

There is a reseption, this is ok but in case of necessary unable to contact with manager/owner. They dont response on time.

Kristel Molly

1/5

30 May, 2022

I had a booking for last weekend and unfortunately, Qstay canceled my booking, a mere 3 hours before check-in. The reason: the hotel was overbooked. Obviously, I was annoyed, not only because of the late cancellation, but also because I was already traveling in Belgium with a child. I called Qstay several times, but all I got was the voicemail. I left a message and sent messages via Booking.com, with no response whatsoever. Although I haven’t stayed here (yet), the lack customer service and non-responisiveness in this situation was extremely dissapointing. Hopefully responsivess will be a bit quicker in the future.

Frank Zhang

4/5

19 Feb, 2023

Léa Brébant

2/5

16 Jan, 2023

gokhan ergin

3/5

25 Nov, 2023

There is a reseption, this is ok but in case of necessary unable to contact with manager/owner. They dont response on time.

Samuel Faioes

5/5

10 Mar, 2023

Great place to stay, very close to all the main things to do in Antwerp and a couple of minutes walk from the Centraal station. Staff was really nice and the studios were spacious and clean.

Kristel Molly

1/5

30 May, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.