Quality Hotel Hampstead

4.1/5(306 Reviews) rating

3 Star Hotel locationPin

London, England

1/51

About hotel

Welcome to Camden, London – a bustling and vibrant neighborhood just waiting to be discovered. And what better place to call home during your stay than the Quality Hotel Hampstead with its affordable room prices and convenient online booking options? Located at 5 Frognal, Hampstead, England, NW3 6AL, United Kingdom, this charming hotel is within walking distance of popular attractions such as the renowned Freud Museum and Hampstead Theatre. Step into one of our 57 well-appointed guestrooms and immerse yourself in modern comfort, equipped with LED televisions, high-speed wireless internet access, and private bathrooms stocked with complimentary toiletries. Opt for an upgraded superior room and enjoy added amenities like a Nespresso machine and plush bathrobes. Our 24-hour front desk and attentive staff are at your service to ensure a pleasant stay. Quality Hotel Hampstead's prime location makes it the perfect base for exploring top tourist destinations such as Hampstead Heath, ZSL London Zoo, and Regent's Park. Business travelers will appreciate the hotel's close proximity to commercial areas and major transportation hubs, including London City Airport and Heathrow Airport. After a busy day of sightseeing or business meetings, relax in our cozy bar and lounge or dine at our on-site restaurant. For a more intimate experience, take advantage of our limo/town car service and venture out into the vibrant Camden district. We believe in making your stay as comfortable and hassle-free as possible, which is why we offer complimentary Wi-Fi access, a computer station, and tour/ticket assistance. And with complimentary newspapers in the lobby and free self-parking, every little detail is taken care of to ensure a truly special visit. Don't miss out on the vibrant and eclectic Camden district of London – book your stay at Quality Hotel Hampstead online now and embark on a memorable journey. Your unforgettable memories start here.

Highlights

• Located in vibrant London (Camden) area, within walking distance to Freud Museum and Hampstead Theatre • Easy access to transportation, with the nearest airport (Heathrow) just 30.9km away and railway stations close by • Proximity to popular attractions such as Burgh House and Hampstead Museum, Hampstead Heath, and Regent's Park • Choose from 57 comfortable and well-equipped guestrooms, featuring LED TVs and private bathrooms • Ideal for both casual and business travelers, with amenities like complimentary Wi-Fi, on-site restaurant, and bar/lounge • Stay productive with convenient business amenities, including limo/town car service and complimentary newspapers in the lobby • Ideal location for exploring the city, with popular destinations like Camden Lock Market, Kenwood House, and Selfridges nearby

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

On-Site parking

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

On-Site parking

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a smoke detector.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a smoke detector.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

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Amenities

Location

Kensington, London, England, NW3 6AL

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Ratings & Reviews

4.1/5

306 Ratings

Aron LW

5/5

30 Jan, 2024

Absolutely fantastic! Considering the price, location,quality, breakfast and free parking I really can't fault the Quality Hotel Hampstead. The Rooms have everything you need. Bed - comfy and firm with a soft topper. Entertainment - TV with the regular channels you would expect. Kettle with complimentary tea and coffee. Hairdryer in the drawer with good power. Sleeping - The street the hotel is on is quiet and the walls aren't thin, so it's easy to sleep. The staff- professional, friendly and helpful, big shout out to Dimitri. Parking: it's first come first served by there were plenty of free spaces on my visit. Breakfast: it's in the basement in a bland room but enough food options for everyone. From eggs, bacon, sausages, hash browns and mushrooms with toast to cereal, yogurt and croissants. Tea, coffee and orange juice are all good. Evening - In the evening you can enjoy and drink at the bar and watch some TV. Location - it's less than a 5 min walk to Finchley road underground station. So very easy to get to Central underground stations like Oxford Circus in about 25 mins or less. Driving here? It's not in the congestion zone so no need to pay that extra charge. But it is in the Ulez zone ( ultra low emission Zone) so if you have an old vehicle you best check your vehicle is compliant. There are various places to eat and drink around the area with cinemas and shops close by. I will definitely stay here again.

Bonnie Spitzer

4/5

26 Oct, 2023

Not the easiest place to find, there is definitely a big sign missing. Great for getting with national bus service from Luton airport, is it stops at Finchley and Frognal. The best about the hotel is a very good breakfast, served by friendly and attentive staff. That is definitely a big plus, as the rooms are slightly worn out and little things like plug in sink missing or not working. But the beds were comfortable, rooms adequate, and a good location.

Stuart Cuthbertson

5/5

2 Jul, 2023

I stayed a night here to recover after having eye surgery in central London. The location was very convenient for us and the room was well-sized for a London hotel. It was clean, comfortable, and had modern furnishings in good repair. The staff went above and beyond for me - I had let them know in advance about why I was coming, and they arranged early check-in, as well as ensuring we had a quiet room (despite the busy road nearby). Our stay was during a heatwave, and the room stayed cool despite lack of air conditioning (a desk fan was provided). I would definitely stay here again.

Aron LW

5/5

30 Jan, 2024

Bonnie Spitzer

4/5

26 Oct, 2023

Stuart Cuthbertson

5/5

2 Jul, 2023

Brandon Volker

5/5

4 Sep, 2023

We stayed here a couple months ago and had a great experience. The staff was friendly, the room was clean, the free breakfast was great and the proximity to the tube was very convenient.

Graham Stacey

5/5

29 Jan, 2024

Room was cosy, clean and comfortable. The welcome at reception was amazing, and made checking in a actual pleasure!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.