Quality Inn - Niagara Falls Blvd

I rarely do a review of hotels because I have worked in different resorts for years, and I know how hard it is to work in the hospitality area. The fact of cleaning and organizing everything, keeping everything in order for the next guess, and their expectations is quite a challenge. But I have to talk about this hotel in particular since my experience was not the bestMy daughter and her family travel by car from Florida to Buffalo because she will settle there and had to carry the move and of course, as a mother, I would help guide her there. Her husband made the reservation for me at this hotel so that when she arrived she could sleep comfortably since where they were going to establish everything was going to be in place and they wanted me to be comfortable that's why the fact of renting the hotel After twenty-one hours of guiding, I arrive at the hotel, my number asks for the keys, so I look for my things, she gives me the call and she tells me that this is the unit, they only give him the key, no welcome paper, much less a map of the hotel that they will give you. Tell me how to get to your room, it sounds a bit demanding but in some hotels like this one in particular you have to go inside to see the staircase that leads to the other floors beforehand, notice that from the entrance the floor was dirty next to where the staircase was. To go up there was a small room where there was a cart completely full of garbage, very bad for the first impression the stairs and next floor were dirty, when I entered my room I noticed it a little dirty but I didn't pay much attention to everything because I was very exhausted by it. trip, I take a bath in the bathroom that was also not in condition for the new guess, and I go to bed To my surprise I woke up with some insect bites that I couldn't find what bit me but it was very intense at the time and I couldn't sleep anymore. It was around 3 in the morning and since I have been a housekeeping manager and I have also been housekeeping I started to check the room to realize that this room was never cleaned, they just took out garbage from the previous room, they removed the sheets and put it in the system again as clean There everything was dirty from the bathroom to the floor to the table to the refrigerator unplugged or the closed safe didn't work and then I found out that there were things inside it, I mean the room was never impressed for the next guess, something like that had never happened to me anywhere. hotel canceled the next day, and I left, and they didn't even ask why I canceled. I went to the pharmacy to look for something for the insect bites and to my surprise the girl at the pharmacy told me that they looked like bedbug bites because of the way my body looked ugh one more night there and it was a horror movie I hope they take this review into consideration to take control of the conditions of their hotel because the hotel is very nice and cozy, it's just that in the cleaning area they are very neglected, from the lobby to the rooms, everything is dirty.

For the price the rooms are very good. We always clean and hotel room we stay at and inspect for bugs. There were none at all. We read reviews so we kind of already knew what to expect. The sheets are old and although clean look a little dirty. We brought our own. If you forget to bring your own don’t worry, there’s a Walmart, target, dollar store, 5 below and more right in walking distance from here. There’s a McDonald’s, Dunkin’ Donuts, Starbucks and more near as well. The location is the best and if it wasn’t raining we would have been in the pool but we don’t want to get sick. All in all this was a great hotel room with good prices. Niagara falls and more is only a 15 minute drive away. One other thing they have plenty of parking.