Queen Victoria Hotel & Manor House by NEWMARK

4.6/5(278 Reviews) rating

5 Star Hotel locationPin

Cape Town, Western Cape

Queen Victoria Hotel & Manor House by NEWMARK facade

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About hotel

Experience the grandeur of Cape Town at our luxurious 5-star hotel, located within the buzzing Victoria and Alfred Waterfront. Portswood Close Portswood Ridge, Victoria & Alfred Waterfront, Western Cape8001, South Africa. Queen Victoria Hotel & Manor House by NEWMARK room prices will amaze you with its exceptional value. Our prime location, only a short 5-minute walk from must-see attractions like The Watershed and Two Oceans Aquarium, makes us the top choice for travelers. Indulge in the splendor of our 35 stylishly-appointed guestrooms, each equipped with modern amenities such as minibars, LCD televisions and free Wi-Fi. Relax in the tranquility of your private bathroom, featuring a sumptuous deep soaking tub and high-end designer toiletries. Our dedicated staff is at your service 24/7, offering room service and laptop-friendly safes for your convenience. Explore the nearby sights, like the renowned Zeitz Museum of Contemporary Art Africa and the lively Green Point Market, both located within a 1.5km radius. Or treat yourself to our leisure facilities, from a state-of-the-art fitness center to a rejuvenating spa that provides massages, body treatments and facials. Need to stay connected? Our business center and complimentary Wi-Fi ensure you can stay productive. Delight in a mouthwatering meal at Dash, our acclaimed restaurant that serves a tempting menu and boasts a magnificent bar lounge. Wake up to a complimentary English breakfast every morning from 6:30 AM to 11:00 AM. For added convenience, we offer limousine and town car services, as well as express check-in. No visit to Queen Victoria Hotel & Manor House by NEWMARK is complete without experiencing the breathtaking views from our poolside bar. With options for airport and cruise terminal shuttles available for an additional fee, we make it effortless for you to explore the wonders of Cape Town. Book Queen Victoria Hotel & Manor House by NEWMARK Online today and discover the luxurious comfort that awaits you.

Highlights

• Boutique 5-star hotel in the heart of Cape Town's Victoria and Alfred Waterfront • Individually decorated guestrooms with minibars and LCD TVs • On-site spa offering massages, body treatments, and facials • Recreational amenities including a health club and sauna • Short 5-minute walk from The Watershed and Two Oceans Aquarium • Easy access to nearby attractions such as Table Mountain National Park and Sea Point Promenade • Close to Cape Town International Convention Centre and Cape Quarter Lifestyle Village • Approximately 23 km from Cape Town International Airport • On-site restaurant and bar/lounge serving delicious cuisine and drinks • Complimentary English breakfast served every morning • Business amenities include a business center, limo/town car service, and express check-in • Option for roundtrip airport shuttle and cruise ship terminal shuttle for a surcharge

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Bell staff/porter

Valet parking

Terrace

Concierge desk

Sauna

Baby Sitting / Child Services

Hiking

Breakfast available

Airport shuttle service

Train Station Pickup Service

Transportation

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Bell staff/porter

Valet parking

Terrace

Concierge desk

Sauna

Activities

Baby Sitting / Child Services

Hiking

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Train Station Pickup Service

Transportation

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹23,353

₹29,227

20% OFF

+ ₹3,651 taxes / night

Earn 270 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹23,353

₹29,227

20% OFF

+ ₹3,651 taxes / night

Update Price

Earn 270 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Victoria Alfred Waterfront, Cape Town, Western Cape, 8001

View on Maps

Ratings & Reviews

4.6/5

278 Ratings

Ronier Zalnieriunas

5/5

23 Nov, 2023

Beautiful little hotel on the V&A waterfront. We stayed for a few days and had a great time. The service is very friendly. Our room was in great condition. The breakfast is lovely. We chose the hotel primarily for its proximity to the waterfront. It is literally across the road, so could not be better. Had a very pleasant stay and definitely can recommend it.

Karen Koller

5/5

1 Jan, 2024

Came for New Year’s Eve because of the hotels close proximity to the V&A waterfront and I was not disappointed in my choice. Only a short 5 minute walk to the V&A. The hotel is beautiful and every single person I encountered was friendly and helpful. The staff are truly amazing. The rooms are spacious and immaculate. The bathroom had a large tub and separate large shower stall. All the usual bathroom amenities were available. WiFi was quick and there was a tv and safe in the room. I ordered a cheeseburger from room service and it was delicious. The prices were reasonable and it came up hot and quick. The breakfast was included and it was a small buffet area with the option to order fresh eggs, pancakes and breakfast meats etc. Everything I had was delicious. They also had fresh juices and smoothies. You won’t be disappointed if you stay here that’s for sure. I would have liked to stay another night but I had an early flight… Thanks for everything!

Matt Otskey

4/5

4 Jul, 2023

We had a great stay at this hotel. The two best qualities are the location (proximity to VA Waterfront) and the level of service from the staff. You can walk to the Waterfront in less than 3 minutes. The food and service were also great. Complimentary breakfast in the morning was offered and was high quality. We also had a drink at the bar before bed a few nights which was a pleasant atmosphere. They have a gym and spa on site for you to use if you wish. The gym is complimentary while the spa is extra. They are used to working with international tourists which helps them make you feel comfortable right away. The rooms were fine. Not my ideal style, but nevertheless, a very good hotel room.

Naif Al-HAJRI

4/5

3 Nov, 2023

Everything is perfect except the concerige. A lady who works in the concerige couldn’t help me with anything. I did all of the reservations by my self. I did most of the reservations before I come but I was expecting when I come to a hotel that I have a concerige that could help me to make reservations for the few remaining activities but she ruined everything for me and didn’t help me. Everything in the hotel is good to be honest. The location, the food, the workers and the safety are all perfect. My rating in hotels depends on 5 factors: Safety, food , room , location and workers treatment - concerige is part of it.

Ronier Zalnieriunas

5/5

23 Nov, 2023

Karen Koller

5/5

1 Jan, 2024

Matt Otskey

4/5

4 Jul, 2023

Naif Al-HAJRI

4/5

3 Nov, 2023

Kurt Zelm

5/5

13 Oct, 2023

This hotel was amazing. The concierge was able to get us a last minute dinner reservation at a nearby hotel for our honeymoon, the room was beautiful and quiet, the drinks in the bar were amazing, and we were right across from the waterfront so it was so easy to get around.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.