Queen's Hotel

3.9/5(2.92K Reviews) rating

3 Star Hotel locationPin

Kandy, Central Province

191

1/191

About hotel

Ready to book your stay at Queen's Hotel? Look no further than our affordable and comfortable guestrooms, perfect for travelers of all kinds. With our unbeatable Queen's Hotel room prices, you can enjoy a luxurious stay without breaking the bank. Conveniently located on D S Senanayake Veediya in Sri Lanka, our charming hotel embodies the perfect blend of modern comforts and traditional colonial architecture. Immerse yourself in pure luxury as you relax and unwind in one of our 91 exquisitely designed rooms. From private balconies to complimentary Wi-Fi, we have everything you need for a comfortable and enjoyable stay. Explore the rich cultural heritage of Kandy with ease, thanks to our prime location near popular landmarks like Natha Devale and The Temple of the Tooth. After a day of sightseeing, take a dip in our outdoor pool or indulge in a spa treatment at our hair salon. With our complimentary Wi-Fi and concierge services, your stay at Queen's Hotel is sure to be hassle-free and seamless. Looking to conduct business while on the go? We have you covered with our fully-equipped business center and three meeting rooms. And when it's time to relax and unwind, our two on-site restaurants and bar/lounge are the perfect spots to enjoy a delicious meal or refreshing drink. Start your day off right with our delectable buffet breakfast, served daily from 6:30 AM to 10 AM for a small fee. No need to worry about transportation – our roundtrip airport shuttle service and free valet parking ensure that you can travel to and from our hotel with ease. So what are you waiting for? Book Queen's Hotel online today and get ready for an unforgettable and affordable stay in the enchanting city of Kandy. Experience our exceptional hospitality for yourself and discover why Queen's Hotel is the ultimate choice for your next trip.

Highlights

• In the heart of Kandy, steps from Kandy Lake • Minutes away from Natha Devale and Temple of the Tooth • Nearby Wales Park and Kandy Clock Tower • Luxurious guestrooms with minibars and private balconies • Stay connected with free WiFi and cable programming • Outdoor pool, terrace, and garden for recreation • Business center and meeting rooms available for events • 24-hour front desk and airport shuttle service • 2 on-site restaurants and a bar/lounge for dining options • Complimentary newspapers and valet parking available

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Bell staff/porter

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Children's Pool

Breakfast available

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Bell staff/porter

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

Special check-in instructions

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Contactless check-out is available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

Special check-in instructions

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Contactless check-out is available.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹4,879

₹7,062

31% OFF

+ ₹1,483 taxes / night

Earn 63 Reward Points

Flat ₹908.87 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹4,879

₹7,062

31% OFF

+ ₹1,483 taxes / night

Update Price

Earn 63 Reward Points

Flat ₹908.87 off included with coupon INTSTAY

Amenities

Location

DS Senanayake Veediya, Kandy, Central Province

View on Maps

Ratings & Reviews

3.9/5

2.92K Ratings

Dishan A

1/5

25 Dec, 2023

One of the worst dining experiences we had on the Xmas Eve. Food which was served on the special Xmas gala dinner happened to be absolute thrash.( Cost cutting at its best )Can imagine what are they going to serve in normal days. Better they hire new chefs instead of bunch of trainees. Has to say the room boys and pool boy were friendly and attentive, kudos to them. You should just get the room only if you are staying in Queens Kandy since it is situated in a very convenient location.

Essa Tahir

4/5

25 Nov, 2023

The Queen Hotel Kamdy, with a rich history dating back to its establishment, has been a landmark in hospitality. However, recent feedback suggests that the rooms may not meet high standards, and there's room for improvement in service quality. Addressing these concerns could enhance the overall experience for patrons, ensuring the hotel maintains its legacy in the ever-evolving hospitality industry.

madu ariyarathne

5/5

31 Oct, 2023

Stayed there last week. Was a pleasant stay. Staff were really helpful and rooms were pretty clean and spacious. Food was great too. Did not had a buffet brobaly due to lesser crowd and understandable. Still enough food with good taste. Recommend the place to any.

pete

1/5

13 Dec, 2023

Dirty place, in room we had a cockroach and dinner was very terrible and smell horrible... Like something old what you really don't wanna eate. Waiters was quiet crazy, boring and they argue with each other we don't feel like at good place, but we are left as soon as possible. Its not good place for staying.. hotel its empty and restaurant also.. find another place to eat or stayed.

Dishan A

1/5

25 Dec, 2023

Essa Tahir

4/5

25 Nov, 2023

madu ariyarathne

5/5

31 Oct, 2023

pete

1/5

13 Dec, 2023

Harshika Waligama

1/5

25 Jan, 2024

Worst, dirtiest place i have ever visit. Customer service is very bad. Served foods are horrible & cold. Wash rooms are nasty & stinky. Not recommend for weddings. Please dont waste your money to spend on that place for their name.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.