Quest Albany

4.5/5(56 Reviews)

1/0

About hotel

Nestled in the bustling city of Auckland, our charming hotel showcases modern and comfortable accommodations at truly affordable Quest Albany room prices. While our property may not hold a prestigious Qualmark® rating, we guarantee an enjoyable and satisfying experience for all our valued guests – a claim supported by our own rating system. Conveniently located near Massey University and the Westfield Albany Shopping Centre, our hotel offers easy access to renowned landmarks and attractions. With only an 18.5 km distance from the Auckland Ferry Terminal and the iconic Sky Tower, our guests can indulge in the beauty and excitement of the city. Located at 32 Kell Drive0632, New Zealand, our hotel's address is easily accessible for visitors. Boasting a prime location, our 4.5-star aparthotel offers 38 cozy and air-conditioned rooms equipped with all the necessary amenities for a comfortable stay.Book Quest Albany Online and have access to a well-stocked kitchen including a full-sized refrigerator, stovetop and microwave. In addition, each room has a 43-inch LED TV with digital programming and complimentary wireless internet access. For the explorers, our hotel's ideal location makes it easy to venture out and discover the wonders of the city. With proximity to Massey University, North Harbour Stadium, AUT Millennium, and stunning beaches like Browns Bay Beach and Long Bay Beach, guests can create unforgettable memories. In case of any medical needs, Southern Cross Hospitals and North Shore Hospital are only a short drive away. Our hotel offers a range of amenities to cater to the needs of our guests, including free wireless internet access, babysitting services (surcharge), and complimentary access to a nearby fitness facility. Our multilingual staff and dry cleaning/laundry services ensure convenience while a roundtrip airport shuttle (surcharge) and on-site self parking (available for a fee) take care of transportation needs. Whether travelling for business or leisure, our hotel in Auckland (Albany) promises a comfortable and affordable stay for all our valued guests. Experience the best of our city while basking in the comforts of our cozy and welcoming atmosphere. Make your reservation today and Book Quest Albany Online for a perfect stay at our hotel.

Highlights

• Conveniently located in Albany, minutes away from Massey University and Westfield Albany Shopping Centre • A mix of luxury, boutique and budget options for both casual and business travelers • Proximity to popular tourist attractions such as Auckland Ferry Terminal and Sky Tower (11.5 km and 11.6 km respectively) • Amenities include fully equipped kitchens, LED TVs, and complimentary WiFi • Proximity to major transportation hubs - only 45.5 km from Auckland Intl. Airport and within walking distance of the railway station • Nearby attractions include North Harbour Stadium, Browns Bay Beach, and Takapuna Golf Course • Complimentary use of nearby fitness facility and availability of dry cleaning/laundry services • Multilingual staff and a dedicated concierge for personalized service • Babysitting services and self-parking available for added convenience.

Quick Facts

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property is professionally cleaned.

Onsite parties or group events are strictly prohibited.

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property uses a professional cleaning service.

Events/parties not allowed.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Special check-in instructions

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times: Monday - Friday: 7 AM - 7 PM.

Saturday - Sunday: 8 AM - 4 PM.

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property is professionally cleaned.

Onsite parties or group events are strictly prohibited.

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property uses a professional cleaning service.

Events/parties not allowed.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Special check-in instructions

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Saturday - Sunday: 8 AM - 4 PM.

Pet Policy

Pets not allowed.

₹8,816

₹11,074

20% OFF

+ ₹1,446 taxes / night

Earn 102 Reward Points

Flat ₹1,466.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹8,816

₹11,074

20% OFF

+ ₹1,446 taxes / night

Update Price

Earn 102 Reward Points

Flat ₹1,466.00 off included with coupon INTSTAY

Amenities

Location

Albany

View on Maps

Ratings & Reviews

4.5/5

56 Ratings

Edward Robbie

5/5

13 Dec, 2023

Absolutely marvelous! I travel regularly for work and most hotels/motels are clean on the surface but when you start looking they're not. This is not the case at Quest Albany, honestly the cleanest room I've been in, a big credit to the house keeping team. Brilliant friendly front of house staff, and great quiet location with good local amenities. Keep up the amazing work team 👍😎

Sam Gowland

5/5

3 Jan, 2024

OH EM GHEE!! You guys **NEED** TO STAY HERE! Cheap, beautiful view, lovely staff and very well decorated and suited rooms! Everything is always clean here and we just love the owner! She was so kind to us! 100% recommend QUEST Albany! Will definetly be coming back.

Sam Sam

4/5

26 Jun, 2023

Clean rooms with great amenities. Wardrobes need more hangers. The water pressure of the showers is phenominal! The staff are friendly and go the extra mile. The local restaurants and cafes are great and in close walking distance . Would recommend 👌

Taryn Booth

5/5

27 Sep, 2022

We have stayed at the Quest Albany twice in the last two months & both times it was an excellent stay. The area is relatively quiet but still a quick drive to North Shore central or even the city central! The rooms are always really clean and well equipped with everything you could need for a short or long stay. Special mention to Sonia for all of her help in rescheduling our booking with short notice when we were flooded in in the Far North and had no way to make our check-in; she was kind enough to reschedule our stay for the following weekend with no extra fees. All the front desk staff are so lovely & helpful. Our new go-to hotel when staying in Auckland!

Edward Robbie

5/5

13 Dec, 2023

Sam Gowland

5/5

3 Jan, 2024

Sam Sam

4/5

26 Jun, 2023

Eloise P

5/5

17 Jan, 2023

Clean, tidy, well appointed rooms with everything you could require for a short stay in a nice, quiet location. The late check-in process and arranging access to secured parking was not a problem. Interactions with Jim, Dee and housekeeping were always friendly. Thank you for a wonderful stay, will definitely be back.

Taryn Booth

5/5

27 Sep, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.