Quest Auckland

4/5(377 Reviews) rating

4 Star Hotel locationPin

Auckland, Auckland Region

1/61

About hotel

Take advantage of the exceptional hotel rates at Quest Auckland and discover everything this vibrant city has to offer. With a prime location at 363 Queen Street1, New Zealand, our 4-star aparthotel is just a short drive from the iconic Sky Tower, making it the perfect choice for both leisure and business travelers. With 70 air-conditioned rooms featuring kitchenettes, private balconies, and modern amenities such as cable TV and free Wi-Fi, our luxury accommodations ensure a comfortable and effortless stay. Explore the bustling city center and popular attractions just steps away from our property. Stroll through the Queen Street Shopping District, visit the Auckland Central City Library, or admire the vibrant Aotea Square. Take a stroll through the fascinating Auckland Town Hall and catch a mesmerizing show at the famous Civic Theatre. Nature lovers can relax in picturesque Albert Park or experience a thrilling adventure at the Auckland Zoo, all within easy reach. At Quest Auckland, we prioritize the convenience and comfort of our guests. Enjoy stunning views of the city from our charming terrace, stay connected with our complimentary Wi-Fi, and take advantage of our complimentary access to a nearby fitness facility. Our fully-equipped business center, dry cleaning services, and luggage storage facilities cater to the needs of business travelers. After a busy day, unwind with a refreshing drink at our elegant bar and lounge, or start your day off right with a delicious continental breakfast. Our friendly staff is always available to assist with tour and ticket reservations, ensuring that you make the most of your stay. Experience the perfect blend of luxury and convenience at Quest Auckland. Don't forget to book your stay online for the best Quest Auckland room prices. Book Quest Auckland Online and make your escape to Auckland one to remember.

Highlights

• Located in Auckland CBD, within a 5-minute drive to the Sky Tower and Auckland Ferry Terminal • 70 air-conditioned rooms with kitchenettes and free Wi-Fi • Queen Street Shopping District and Auckland Town Hall within walking distance • Close proximity to universities, parks, and cultural attractions • Terrace with stunning views, complimentary use of a nearby fitness facility • Business center, dry cleaning services, and luggage storage available • On-site bar and lounge, daily continental breakfasts (charged), vending machine • Easy access to the airport (21.5 km) and railway station (0.9 km)

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Vending machines

On-Site parking

Terrace

Breakfast available

Business center

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Vending machines

On-Site parking

Terrace

Food & Beverages

Breakfast available

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a smoke detector, a security system, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Construction is underway at a neighboring building and there may be noise disturbance from the construction work..

Free in-room Wi.

Fi is limited to 24 hours per day.

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The front desk is open during the following times: Monday - Thursday: 8:00 AM - 7:00 PM.

Friday - Sunday: 9:00 AM - 5:00 PM.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a smoke detector, a security system, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Construction is underway at a neighboring building and there may be noise disturbance from the construction work..

Free in-room Wi.

Fi is limited to 24 hours per day.

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The front desk is open during the following times: Monday - Thursday: 8:00 AM - 7:00 PM.

Friday - Sunday: 9:00 AM - 5:00 PM.

Pet Policy

Pets not allowed.

₹9,843

₹12,928

24% OFF

+ ₹1,615 taxes / night

Earn 114 Reward Points

Flat ₹1,636.87 off included with coupon INTSTAY

Select Rooms

Studio Executive

323 sq.ft (30.01 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Ironing facilities

Refrigerator

Desk

Shower

Free toiletries

Dining table

Coffee machine

Kitchenette

Toaster

Stovetop

Microwave

Blackout Curtains

Wardrobe/Closet

Dryer

Housekeeping - daily

Adjoining rooms

Air conditioning

Body soap

Toilet paper

Shampoo

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹9,843

₹12,928

24% OFF

+ ₹1,615 taxes / night

Update Price

Earn 114 Reward Points

Flat ₹1,636.87 off included with coupon INTSTAY

Amenities

Location

Queen Street, Auckland, Auckland Region, 1

View on Maps

Ratings & Reviews

4/5

377 Ratings

Bruce

5/5

5 Jan, 2024

The receptionists are superb. Helped to print my documents in emergency, and even helped to deliver room necessities on Boxing Day. The location is great, walking distance to all city attractions: sky tower, queen street, Britomart, etc. Rooms are very clean. Highly recommended!

Colin Webster

5/5

18 Oct, 2023

Very nice room. Everything you need for a business stay. Easy to drive to and out of. Parking is pricey, but it is Auckland. Staff are very friendly and helpful 🙂 👍

tj ludes

5/5

27 Jan, 2024

This place is the best on Queen 👸 Street. A kitchen AND...washer/dryer. Walking distance to everything in town and the friendliest staff on the north island.

deerockzdakumara poata

5/5

13 Aug, 2023

What a beautiful hidden apartment right in the heart of Akld city. From welcoming, friendly, and helpful hosts on check-in and throughout the duration of my stay. Location is perfect for restaurants, bars, cafes, shopping, and movies, all within walking distance. Highlight a night stroll down Queen St to the Viaduct. Returning to my room overlooking Myers Park and the Sky tower from my balcony. Great price , quality room and service. Will definitely be used again.

Bruce

5/5

5 Jan, 2024

Colin Webster

5/5

18 Oct, 2023

Very nice room. Everything you need for a business stay. Easy to drive to and out of. Parking is pricey, but it is Auckland. Staff are very friendly and helpful 🙂 👍

tj ludes

5/5

27 Jan, 2024

This place is the best on Queen 👸 Street. A kitchen AND...washer/dryer. Walking distance to everything in town and the friendliest staff on the north island.

deerockzdakumara poata

5/5

13 Aug, 2023

Sanjukta Paul

4/5

30 Dec, 2023

Budget Friendly clean serviced apartments at the heart of the city. Friendly staff and easy accessibility to the ferry terminal and other public transportations/ eateries

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.