Quest Liverpool City Centre

4.5/5(167 Reviews) rating

4 Star Hotel locationPin

Liverpool, England

1/83

About hotel

Welcome to Quest Liverpool City Centre, the ultimate destination for an unforgettable stay in the bustling city of Liverpool. Our prime location at 72 Church St. in EnglandL1 3AY, United Kingdom offers easy access to popular attractions and historic landmarks, making it the perfect base for your travels. At Quest Liverpool City Centre, we offer a perfect blend of convenience, comfort, and style at an affordable price. Our 4-star aparthotel boasts 100 air-conditioned rooms, each equipped with modern amenities to make you feel at home. From refrigerators and microwaves, to complimentary Wi-Fi, we have everything you need for a refreshing stay. And don't forget to take advantage of our flat-screen TVs and private bathrooms with complimentary toiletries and hairdryers. Explore the vibrant streets of Liverpool and immerse yourself in the local culture with popular attractions and historic landmarks just a short walk away. Clayton Square Shopping Centre and Albert Dock are just a 10-minute walk from our doorstep. And for those wanting to experience the vibrant art scene, St George's Hall, FACT, and the legendary Cavern Club are all within reach. Traveling for business? We have you covered with our state-of-the-art fitness center, 24-hour business center, and dry cleaning/laundry services. And for a delicious start to your day, we offer a continental breakfast daily for a nominal fee. Plus, with easy access to John Lennon Airport and Manchester Airport, you can easily explore the rest of the UK. Don't miss out on an unforgettable adventure in Liverpool. Book your stay at Quest Liverpool City Centre online today and take advantage of our affordable room prices. With its unbeatable location and modern amenities, it's the perfect choice for any traveler. So what are you waiting for? Make your reservation now and get ready to discover the vibrant city of Liverpool at Quest Liverpool City Centre.

Highlights

• Convenient location in the heart of Liverpool, within walking distance to popular attractions like Clayton Square Shopping Centre and Albert Dock • Close to public transportation with 0.1 km distance to Liverpool ONE and 1.5 km to The Beatles Story Museum • A mix of 100 air-conditioned rooms ranging from luxurious to budget-friendly options • Amenities like free Wi-Fi, flat-screen TVs, and private bathrooms with toiletries and hairdryers • Attractions such as Liverpool Playhouse and St. George's Hall within 0.5 km distance • Manchester Airport 58 km away and John Lennon Airport 13.8 km away • Fitness center and complimentary Wi-Fi for recreation and leisure • 24-hour business center, laundry services, and 24-hour front desk for business needs • Option for daily continental breakfast from 4 AM to 1 PM for a fee.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

100

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Concierge desk

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a smoke detector and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property will place a credit card authorization for up to GBP 50 for all bookings on the day of arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a smoke detector and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹8,794

₹12,175

28% OFF

+ ₹1,588 taxes / night

Earn 103 Reward Points

Flat ₹1,483.00 off included with coupon INTSTAY

Select Rooms

Studio, 1 King Bed

269 sq.ft (24.99 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Soundproof

Refrigerator

Safe

Desk

Shower

Free toiletries

Housekeeping - daily

Adjoining rooms

Air conditioning

Ironing Services/ board

Kitchenette

Microwave

Body soap

Toilet paper

Shampoo

Private bathroom

Hairdryer

Washing machine

Wheelchair

See All

OPTION 1

Refundable

₹8,794

₹12,175

28% OFF

+ ₹1,588 taxes / night

Update Price

Earn 103 Reward Points

Flat ₹1,483.00 off included with coupon INTSTAY

Amenities

Location

Church St, Liverpool, England, L1 3AY

View on Maps

Ratings & Reviews

4.5/5

167 Ratings

Ellie The Goldendoodle

5/5

4 Jan, 2024

Fantastic location, clean and comfortable rooms with a nice amount of space, all for a fair price! We stayed in one of the superior one beds, although it was just 2 of us. It's worth noting that for those who utilise the sofa bed, the blind between the bedroom and lounge is see-through (see pics), so it won't be overly private. This wasn't an issue for us at all. We really loved having the separate sitting area. It's always nice in a hotel to have somewhere other than the bed to sit and relax in. The kitchen was well stocked, although we only used it for drinks. We did find the pillows a little on the hard side, although this didn't stop us getting a good night's sleep. There is a safe in the cupboard in the bedroom should you need it. The room is nice and quiet, despite being in the centre of Liverpool. The shower was slightly strange in that the main overhead shower had fantastic water pressure, but the handheld attachment was very weak. We noticed a door that we assume led to next door to create adjoining rooms if required. Overall, we enjoyed our stay and will definitely be heading back in the future.

WEIHUA ZHANG

5/5

26 Dec, 2023

The location of this hotel is great, situated in the city centre, easy to live in and conveniently close to every attraction. The room was also very nice, comfortable and clean. A special mention to the receptionist Mrs Ploy who was very friendly and helpful and made it very convenient for me, thank you very much. If I come back to Liverpool I will definitely choose this hotel again.

Richard Bales

3/5

17 Dec, 2023

Location is perfect and the staff are really friendly and professional. We booked a studio apartment which was a lot smaller than it looks on the photos. We were only staying 2 nights so wasn’t much of an issue. The aircon is noisy and didn’t really work properly. The wardrobe doors are really awkward and you can’t get in one side easily. Overall for this price bracket stayed in nicer apartments. Having said this, would probably still stay here again just for the location.

shahidah angullia

1/5

2 Jan, 2024

It’s 3.52pm and there is a long q yet the rooms are all still not ready knowing that today is game day and check in time is at 3pm. We even saw so many families come in again and their rooms are not ready still and they had to place their luggages in the storage room. Spoke to some and said they have been waiting since 1pm only to be given a room at 4.10pm . Another has waited for 5 hours and still no rooms yet. Receptionist can even say oh the help is just going to go and quickly clean the toilet and room in 15 minutes. When we asked how long will it take, receptionist said she really doesn’t know.Depends on housekeeping. Really falls below expectations. Honestly there should at least be some damage recovery especially since we pay to check in at 3pm and still waiting after 1 hour 15 minutes. We finally good our rooms at 5pm Also don’t bother to add breakfast It was just juice and biscuits delivered to front of your door.

Björn Filbrich

2/5

10 Nov, 2023

Stayed there from 9th to 10th in Room 514. It's a clean room with a small kitchen space. Airco is pretty noisy. Even sometimes after. I turned it off. Fridge makes some noise, too. Since I had a late starting day I planned to shower in the morning right before leaving the room. Unfortunately the shower was not working and I was unable to change the shower from hot temperature. Being a little short on time I just finished my other routines and checked out. The lady on the checkout asked me after I reported that: Was it too hot? How would she guess? Did the last guest Report that, too? And: Did you contact us? I dislike this question because it transfers responsibility for lacking service to me. No it's not my job as a guest to check the correct operations of a hotel room. And when I undressed and want to shower I do not want to have calls with someone to be helped. I want to be able to do my private routines without any disturbances. Neither writing this nor fighting with the hotel makes my life a bit better. But maybe any reader benefits from this poor experience. Guess next time I will pick another place in Liverpool.

Ellie The Goldendoodle

5/5

4 Jan, 2024

WEIHUA ZHANG

5/5

26 Dec, 2023

Richard Bales

3/5

17 Dec, 2023

shahidah angullia

1/5

2 Jan, 2024

Björn Filbrich

2/5

10 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.