Quest on Eden

3.8/5(186 Reviews) rating

4 Star Hotel locationPin

Auckland, Auckland Region

1/64

About hotel

Immerse yourself in the vibrant city of Auckland and experience the ultimate convenience with a stay at Quest on Eden. Strategically located in the heart of the city at 52 Eden Crescent1010, New Zealand, this 4-star hotel offers modern amenities and impeccable service, catering to the needs of all guests. Quest on Eden is the perfect choice for business travelers, holidaymakers, and anyone in need of affordable and comfortable accommodations. At Quest on Eden, choose from one of the 35 well-appointed rooms, each featuring a fully-equipped kitchen with a full-sized refrigerator and oven, providing the convenience of preparing all your meals right in your room. Relax and unwind with an LCD television and stay connected with complimentary wireless Internet access. The hotel also offers other convenient amenities such as phones, desks, and microwaves, making you feel at home even when you're away. Explore the bustling city of Auckland and take advantage of the hotel's prime location. The prestigious University of Auckland and the renowned Auckland High Court are just a short walk away, making it ideal for those traveling for business or leisure. After a long day, take a leisurely stroll to popular attractions like Albert Park, La Cigale Market at Britomart, and the Auckland National Library of New Zealand. Need to travel further? The Auckland Ferry Terminal is just 1 kilometer away, providing easy access to other parts of the city. Relax and rejuvenate on the hotel's terrace, admiring the breathtaking views of the city. Let the concierge service assist you with any arrangements, avail of dry cleaning/laundry services, or store your luggage with ease. And don't forget to start your day off right with a delicious continental breakfast, available daily at the hotel's dining area. Catching a flight? Take advantage of the hotel's shuttle service to Auckland International Airport, located just 22.4 kilometers away. Experience the perfect blend of convenience and luxury at Quest on Eden. Book your stay now and take advantage of our affordable Quest on Eden room prices. Book Quest on Eden Online and enjoy the best accommodations Auckland has to offer.

Highlights

• Centrally located 4-star hotel steps from University of Auckland and Auckland High Court • Range of room options including kitchen and entertainment amenities • Close proximity to popular attractions such as Spark Arena and Auckland City Hospital • Terrace and complimentary WiFi for guests to enjoy • Multiple dining options and continental breakfast available for purchase • Within walking distance to Auckland Ferry Terminal, perfect for both casual and business travelers • National ratings provided for customer reassurance • Multilingual staff and concierge services available • Airport shuttle and self parking options for convenience • A great base for exploring the city, with distances displayed in kilometers for easy planning.

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

Lift/ Elevator

Multilingual Staff

Smoke-free property

Accessible parking

On-Site parking

Terrace

Concierge desk

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

Lift/ Elevator

Multilingual Staff

Smoke-free property

Accessible parking

On-Site parking

Terrace

Concierge desk

Food & Beverages

Breakfast available

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards and cash.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Guests must contact this property in advance to request the available zipped double beds to be split into 2 single beds, surcharges apply.

Professional property host/manager.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: NZD 200 per stay.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Alcohol is not served at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests can access their rooms with a mobile device.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times: Monday - Friday: 7:00 AM - 7:00 PM.

Saturday - Sunday: 8 AM - 4 PM.

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards and cash.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Guests must contact this property in advance to request the available zipped double beds to be split into 2 single beds, surcharges apply.

Professional property host/manager.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: NZD 200 per stay.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Alcohol is not served at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests can access their rooms with a mobile device.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Saturday - Sunday: 8 AM - 4 PM.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹6,454

₹8,097

20% OFF

+ ₹1,060 taxes / night

Earn 75 Reward Points

Flat ₹1,073.50 off included with coupon INTSTAY

Select Rooms

Studio Executive Apartment

301 sq.ft (27.96 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Soundproof

Desk

Shower

Free toiletries

Laundry

Housekeeping - daily

Ironing Services/ board

Wardrobe/Closet

Coffee machine

Stovetop

Dishwasher

Kitchen

Microwave

Oven

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹6,454

₹8,097

20% OFF

+ ₹1,060 taxes / night

Update Price

Earn 75 Reward Points

Flat ₹1,073.50 off included with coupon INTSTAY

Amenities

Location

Eden Crescent, Auckland, Auckland Region, 1010

View on Maps

Ratings & Reviews

3.8/5

186 Ratings

Jacqui Macgregor

5/5

27 Jan, 2024

I recently made a last minute booking and stayed at the Quest on Eden with my family of 5. The reception staff were incredibly helpful and informative about location and transport options as we were off to the Foo's concert that night. Nothing was too much bother from the minute we arrived to when we left. I forgot a top in the wardrobe, and the lovely lady on reception (I've forgotten her name sorry) couriered it back to me. 5 star service 😊

Debbie Burnett

1/5

9 Dec, 2023

I had a number of problems during my stay here. I came back to my room one night to find housekeeping had left the door the the balcony wide open! I tried to close it but it couldn’t be closed so I was forced to sleep a night with the door to balcony completely open! I told reception in the morning and it turns out the door was broken. They called tradespeople who worked on it that day (which meant I couldn’t access my room for parts of the day and that I didn’t get any housekeeping). The tradespeople were unable to fix the door (they were able to shut it but then it could not be opened). They wanted to work on it all day the next day as well but I explained that I actually needed to use my room that day. I asked it I could be moved room but was denied. My other problem resulted from a request I made at check in if I could leave my bags at reception till 4pm on my departure day. Reception said that would be fine as their reception close time was 4pm (as confirmed on all the printed information they gave me). Every day I saw the receptionist and she never indicate there was any change of plan. On the day of checkout as I tried to leave her my bag she told me that she was actually leaving at 2pm that day and that I would have to collect my bag before then! This caused a huge problem as I had already booked a tour that day based on the information she had previously provided me that I could leave my bags till 4. I also had some problems with amenities not being replaced even after I had asked for them at reception. Overall a very disappointing experience where my stay here completely disrupted my ability to enjoy Auckland.

Melody Phoenix

1/5

11 Nov, 2023

Such a disappointing service! I couldn’t checkin as the hotel’s front door is locked, no receptionist; following the instruction on the wall to dial #1000, the call only got connected after three attempts. The person on the phone doubted my request for checking in, saying there should be a receptionist—— I doublechecked and confirmed no one is there. He then put the phone on hold to check things out. I waited patiently, eventually got told the receptionist should be back in a few minutes. When I asked what if they don’t come back in time? The phone got hung up already. 15 minutes past, no receptionist whatsoever. Not a positive experience to start with. Wouldn’t recommend. Update: Room is clean overall, but has some issues: - shower water temperature is unstable - TV is not working - the door to balcony is extremely hard to open and close

Jacqui Macgregor

5/5

27 Jan, 2024

Debbie Burnett

1/5

9 Dec, 2023

Melody Phoenix

1/5

11 Nov, 2023

Jude Head

5/5

23 Nov, 2023

This is the most amazing apartment building you could stay at,has all amenities, washing machine,dryer,fridge, dishwasher, microwave.So close to the CBD,to everything you need.Fantastic service from the lovely ladies on the front desk.Has a wonderful,safe balcony to chill on,you can leave the sliding door open all night as it's very secure

Shanan Tana

5/5

1 Oct, 2023

Quest on Eden in Auckland City is a total win! Impeccable service, spacious apartments, and a central location make it a top choice. The friendly staff went above and beyond. A home away from home in the heart of Auckland City

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.