Quest on Queen

4/5(236 Reviews) rating

3 Star Hotel locationPin

Auckland, Auckland Region

1/27

About hotel

Looking for affordable accommodations in the heart of Auckland? Look no further than Quest on Queen. Our aparthotel, located at 62 Queen Street, Auckland Central Business District1010, New Zealand, offers modern and spacious apartments perfect for both business and leisure travelers. With unbeatable Quest on Queen room prices, you can enjoy the ultimate blend of convenience and comfort without breaking the bank. Our prime location puts you just steps away from the bustling Queen Street Shopping District and the vibrant Auckland Ferry Terminal. Immerse yourself in the city's energy and explore all that Auckland has to offer. Plus, with easy access to public transportation, you can easily visit top tourist attractions like the Sky Tower and Viaduct Harbour. Each of our apartments boasts a well-equipped kitchen with a refrigerator and oven, providing you the freedom to prepare your own meals. Wind down and relax in front of the 32-inch LCD television with satellite programming, or stay connected with complimentary wireless internet access. And for those who need to stay active during their trip, take advantage of our fitness center, or enjoy complimentary access to a nearby gym. Business travelers will appreciate our express check-out and dry cleaning services, as well as the convenience of making free local calls with the provided phone. And for the perfect start to your day, indulge in a delicious continental breakfast delivered straight to your door via room service. Ready to book your stay at Quest on Queen? Don't miss out on our special offer of affordable Quest on Queen room prices. Book Quest on Queen Online now and experience the luxury and convenience of our exceptional amenities and prime location. Come and explore Auckland with us, where the possibilities are endless.

Highlights

• Centrally located aparthotel near Auckland Ferry Terminal • Luxury, boutique, and budget options available • No Qualmark® rating, but based on our own rating system • Within walking distance to Queen Street Shopping District and Commercial Bay • Rooms feature a kitchen and free Wi-Fi • Fitness center and complimentary use of nearby gym • Express check-out and dry cleaning/laundry services available • Continental breakfasts served daily • Close proximity to popular tourist attractions, such as Auckland Art Gallery and The Civic Theater • Short distances (ranging from 0.1 to 0.6 kilometers) to attractions like High Street and Albert Park • Easy access to Auckland Intl. Airport (22.7 kilometers) and Auckland Railway Station (within 1 kilometer) for both casual and business travelers.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

Smoke-free property

Breakfast available

Show all Amenities

General Amenities

Smoke-free property

Food & Beverages

Breakfast available

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited.

Noise-free guestrooms cannot be guaranteed.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Events/parties not allowed.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Special check-in instructions

The general deposit is equal to the first night's room rate and is charged to the card provided at booking 48 hours before arrival. The deposit is refundable within 5 days after check-out, pending room inspection.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

The property is professionally cleaned.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The front desk is open during the following times: Monday - Friday: 8:00 AM - 7:00 PM.

Saturday - Sunday: 8:00 AM - 4:00 PM.

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited.

Noise-free guestrooms cannot be guaranteed.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Events/parties not allowed.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Special check-in instructions

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

The property is professionally cleaned.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The front desk is open during the following times: Monday - Friday: 8:00 AM - 7:00 PM.

Saturday - Sunday: 8:00 AM - 4:00 PM.

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹6,619

₹9,118

27% OFF

+ ₹1,086 taxes / night

Earn 77 Reward Points

Flat ₹1,100.63 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹6,619

₹9,118

27% OFF

+ ₹1,086 taxes / night

Update Price

Earn 77 Reward Points

Flat ₹1,100.63 off included with coupon INTSTAY

Amenities

Location

Queen Street, Auckland, Auckland Region, 1010

View on Maps

Ratings & Reviews

4/5

236 Ratings

Dini M

4/5

23 Dec, 2023

Stayed here on several occasions. It would be nice if they have the same sofa-config (one sofa instead of 2 armchairs side by side as 2 armschairs not really comfortable) and washing machine/dryer for every unit. Location is excellent if you rely on public transportation. Supermarkets are close by, with one being on the opposite of the hotel. Staff - reception and housekeeping - are friendly. Housekeeping came every day I was there. Cooking utensils and stove work well, which was great to have after arriving from a long flight. TV support YouTube and other apps which made my stay even more pleasant. Noise is to be expected considering the location of the hotel.

Ziryn Ice

3/5

16 Jan, 2024

Quite close to the Britomart Station, ideal to the local shops after 5mins walk. Had to put it as 3 stars because it's just the little bits like the AC was making noise every few often after I had it turn up, the teaspoon I picked up was sticky, the painting on the wall was crooked and the last part was the worse one. I almost hurt my foot walking until I looked closer near the table, I found... A piece of wire cable wedged into the carpet.. Took it out but I forgot to tell the receptionist about it (left on the kitchen bench). Service is great! Was really supportive of me and helping to get round after hours to 9th Floor.

D H

2/5

6 Jul, 2023

The location is very good. Rooms are very tired, cold and noisy. If you arrive late - you are likely to have to step over the homeless people who sleep in the doorways all around the hotel entrance. Only positive is the staff who seem extremely friendly.

Dini M

4/5

23 Dec, 2023

Ziryn Ice

3/5

16 Jan, 2024

D H

2/5

6 Jul, 2023

Kate

3/5

22 Apr, 2023

Great location apartment in the heart of Auckland CBD. Photos online makes the space look a lot nicer than what you pay for. It was dated, bad touch ups on the walls, and overall had an average interior. The room also smelt bad, no amount of airing helped for our stay over 2 nights. Bed comfortable. Staff very helpful, kindly allowed a earlier check in.

Annette van Schalkwyk

5/5

15 Sep, 2023

Reasonably priced and nice and central. Lovely clean and newly carpeted apartment.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.