Quest On William

3.5/5(404 Reviews) rating

4 Star Hotel locationPin

Melbourne, Victoria

1/66

About hotel

Experience the vibrant and dynamic city of Melbourne during your stay at Quest On William, the premier 4.5-star aparthotel. Strategically located in the bustling Central Business District, our hotel is a mere 4-minute walk from the upscale boutiques and exquisite dining options of Collins Street. Additionally, the iconic SEA LIFE Melbourne aquarium is just a short 9-minute stroll away. Our 68 meticulously designed and air-conditioned rooms provide the ultimate in comfort and convenience. Each room features a fully equipped kitchen, complete with a refrigerator and stove, as well as a 45-inch LCD television with a wide range of cable channels. Stay connected with complimentary wireless Internet access, and take advantage of amenities such as a phone, desk, and microwave in every room. Discover all that Melbourne has to offer, with popular destinations such as Hardware Lane, Flagstaff Gardens, and Flinders Lane all within a leisurely 15-minute walk from the hotel. For those wanting to explore further, our prime location makes it easy to reach attractions like Bourke Street Mall and Southbank Promenade. Our hotel boasts exceptional amenities, including a state-of-the-art fitness center for keeping active during your travels. Stay connected with complimentary wireless Internet access throughout the hotel, and take advantage of our dedicated concierge services for any questions or recommendations. Business travelers will appreciate our dry cleaning and laundry services, luggage storage, and versatile event space for meetings and conferences. Satisfy your hunger with our delectable room service, available during limited hours, or opt for self-parking on-site. If arriving by air, Melbourne Airport, Essendon Airport, and Avalon Airport are all conveniently located near the hotel. Discover the heart of Melbourne's business district and indulge in the city's sophistication at Quest On William. Book Quest On William Online now and experience the true essence of Melbourne during your stay at 172 William Street, Victoria3000, Australia.

Highlights

• 4-minute walk to Collins Street, 0.7 km from Melbourne Central and Queen Victoria Market • Located in Melbourne Central Business District • 68 air-conditioned rooms with fully equipped kitchens • 45-inch LCD TVs and free Wi-Fi in rooms • Athletic travelers can use the fitness center on site • Boutique option with luxury amenities • Convenient for business and leisure travelers with conference space available • Luggage storage and safe deposit box at front desk • Dry cleaning and concierge services offered • Room service available for convenience • Near attractions like Flagstaff Gardens and Bourke Street Mall • Airport and railway stations within easy reach • On-site parking option

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

On-Site parking

Concierge desk

Conference Center

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

On-Site parking

Concierge desk

Services

Gym

Business

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards; cash is not accepted.

This property is professionally cleaned.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: AUD 500 per accommodation, per stay.

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The front desk is open daily from 8:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards; cash is not accepted.

This property is professionally cleaned.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: AUD 500 per accommodation, per stay.

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

₹26,401

₹33,928

22% OFF

+ ₹2,712 taxes / night

Earn 291 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹26,401

₹33,928

22% OFF

+ ₹2,712 taxes / night

Update Price

Earn 291 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

William St, Melbourne, Victoria, 3000

View on Maps

Ratings & Reviews

3.5/5

404 Ratings

Peter Hall

5/5

12 Aug, 2023

The level of service at these apartments is second to none. In an ideal/convenient location and very comfortable and affordable. Cleanliness and decor is simple and outstanding. Many thanks to the professional staff in assisting with my booking and making my stay a real pleasure. Thanks to William Chen with the booking and Mariella on the front desk for being most welcoming. Thanks to my friend Danny for recommending these apartments.

Ai May Tan

5/5

25 Aug, 2023

Stayed here for 4 nights. Rooms were adequate and modern with all necessary amenities. Daily housekeeping was great. What really made Quest on Williams stand out is the AMAZING front desk team. Katu and Eimeren were absolutely gorgeous. Nothing was ever too much trouble and they did everything with a smile even under pressure. My experience prior to the trip with Katu via phone and email to do an upgrade was so efficient as well. The staff members really make a huge difference to the reputation. Please convey my compliments to the two lovely ladies.

Michael Trotter

4/5

26 Sep, 2023

Very clean and tidy. Very comfortable. Friendly check in. Air con didnt cool the room. Probably better value for money elsewhere.

Peter Hall

5/5

12 Aug, 2023

Ai May Tan

5/5

25 Aug, 2023

Michael Trotter

4/5

26 Sep, 2023

Very clean and tidy. Very comfortable. Friendly check in. Air con didnt cool the room. Probably better value for money elsewhere.

Samantha Kime

5/5

5 Sep, 2023

Wonderful Customer Service at the front Desk, so rare to see such lovely attitude and friendliness. Our apartment was spotless, and the amenities provided were great Highly recommended

mariela sverdloff

5/5

25 Oct, 2023

Best staff in town. Very accommodating and willing to help. William and Kenny were amazing! The location is great. Highly recommend staying here

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.