Radisson Blu Hotel Nairobi Upper Hill

4.7/5(8.70K Reviews) rating

5 Star Hotel

Radisson Blu Hotel Nairobi Upper Hill exterior_detail

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About hotel

The Radisson Blu Hotel Nairobi Upper Hill offers affordable and comfortable accommodations suitable for people of all backgrounds. Located at Elgon Rd, Upper Hill 00100, Kenya, this gem of a hotel provides luxurious 5-star rooms with exceptional service and a prime location near key attractions and business hubs. From a refreshing outdoor pool to a rejuvenating full-service spa and a sauna for relaxation, guests can indulge in a variety of amenities. With a complimentary area shuttle, visitors can easily explore the vibrant city and its attractions, such as Nyayo National Stadium and Nairobi Railway Museum. Business travelers can also stay connected and productive with the hotel's 24-hour business center and free Wi-Fi. The on-site restaurant, The Chop House, serves up delicious African cuisine, while the bar and poolside bar offer a more laid-back atmosphere with stunning city views. With state-of-the-art conference facilities and a convenient location near the Jomo Kenyatta International Airport, the hotel is perfect for any event or international travel. Book your stay at the Radisson Blu Hotel Nairobi Upper Hill Online and experience the perfect blend of luxury and convenience at Elgon Rd, Upper Hill00100, Kenya.

Highlights

• 5-minute drive from Nairobi Hospital and City Market • Within 3 kilometers of Arboretum and Nairobi National Museum • Individually furnished guestrooms with free WiFi • Onsite spa, outdoor pool, and sauna • Complimentary area shuttle • 24-hour business center and concierge services • 2 onsite restaurants and 24-hour room service • Surrounded by popular tourist attractions like Uhuru Park and Parliament Building • Less than 2 kilometers from Kenya Railway Golf Club and Nairobi Railway Museum • 17.3 kilometers from Jomo Kenyatta Intl. Airport and 4 kilometers from Nairobi (WIL-Wilson) Airport

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

271

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Accessible parking

Terrace

Concierge desk

Banking services

Sauna

Baby Sitting / Child Services

Breakfast available

Airport shuttle service

Transportation

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Accessible parking

Terrace

Concierge desk

Banking services

Sauna

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Transportation

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Tax ID - 0194158Z.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Green Key (Foundation for Environmental Education).

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Tax ID - 0194158Z.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Green Key (Foundation for Environmental Education).

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹12,683

₹15,320

17% OFF

+ ₹3,275 taxes / night

Earn 159 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹12,683

₹15,320

17% OFF

+ ₹3,275 taxes / night

Update Price

Earn 159 Reward Points

Amenities

Location

Elgon Rd, Nairobi, 00100

View on Maps

Ratings & Reviews

4.7/5

8.70K Ratings

E A (Manuu)

5/5

1 Jan, 2024

The hotel is sophisticated, elegant, and classy, from the entrance you are welcomed by a team of staff full of enthusiasm... 😊 The security is good!!👍 The washrooms 🚽 are so clean💯, a lot can be said about the state of their washroom, I usually say a dirty washroom means that the kitchen may not be clean either... Hygiene is vital It was a 3-course meal, and the food was exquisite... I enjoyed... Esp the barbecue... Soft and tender, the seafood was exquisite, lool I had a hard time eating a 🦀 crab... 😂 never again The desserts were sumptuous 🍨🍰😋 The drinks however were not all that... The sangria was full of spices😏, why?? some were served warm 😬 I DID not enjoy warm or cold sangria... (But I opted for fresh juice instead!!) The service was spot on!!! Overall, I enjoyed myself, 💯 I would recommend it, and I would go back

Gopi

5/5

4 Dec, 2023

Excellent hotel in Nairobi. I stayed for a few nights last month. The staff are very friendly and did their best to make the stay comfortable. The rooms are spacious and had everything I need. The breakfast is exceptional and so is the lunch and dinner. The bar downstairs was lively in the evening with happy hours as well. Overall a great stay.

Udhedhe Olakpe

5/5

1 Nov, 2023

Amazing stay. Impeccable rooms, great breakfast buffet, and very helpful staff that helped me cobble together a last minute sightseeing itinerary during my work trip. Conferencing facilities were top notch. 5/5 would come back again.

The Wafula

5/5

1 Jan, 2024

Located in a prime location is easily at the heart of Nairobi city. Ample parking with security. Fine dining at its best buffet is exquisite, offering a fine blend of diverse delicacies, each rendering a unique and memorable experience in every bite. The staff is a lovely bunch of folks, and the conference room provides an ambient atmosphere for work riddled with occasional treats of unparalleled refreshments.

E A (Manuu)

5/5

1 Jan, 2024

Gopi

5/5

4 Dec, 2023

Udhedhe Olakpe

5/5

1 Nov, 2023

The Wafula

5/5

1 Jan, 2024

Samwana_ Imani

5/5

12 Dec, 2023

Located less than 6km from Nairobi central business district. In a very quiet neighborhood. With a very good view of Nairobi city and its environments if you are on the right floor. Impeccable service. They have a smoking area, a lawn, game room plus many more amenities. I loved it.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.