Rafaelhoteles Atocha

4.1/5(3.69K Reviews) rating

4 Star Hotel locationPin

Madrid, Community of Madrid

1/87

About hotel

Immerse yourself in the vibrant energy of Madrid with an affordable and unforgettable stay at Rafaelhoteles Atocha. Located at Calle Méndez Alvaro , 30, Madrid28045, Spain, our 4-star hotel offers easy access to the city's iconic attractions. Experience the art scene at the famous Museo Nacional Centro de Arte Reina Sofía or take a leisurely walk through the picturesque El Retiro Park. Boasting 245 beautifully designed guestrooms, we offer the perfect blend of comfort and sophistication. Our rooms come equipped with modern amenities such as mini-bars and complimentary WiFi, allowing you to relax in luxury. Unwind in our deep soaking bathtubs or catch up on your favorite shows on our flat-screen TVs with digital programming. Conveniently situated near Atocha Station Memorial and the historic Plaza del Emperador Carlos V, our hotel is the perfect base for exploring the city. Stroll along the charming Paseo del Prado or revel in the beauty of the Royal Botanical Garden. For a taste of culture, visit the renowned Prado Museum or take in the beauty of the Madrid Río. Our friendly staff is always at hand to assist with arranging an area shuttle or providing insider recommendations for local experiences. With an array of amenities at your fingertips, you'll never have a dull moment at Rafaelhoteles Atocha. Work up a sweat at our 24-hour fitness center, admire the stunning views from our terrace, or simply relax in our garden. Stay connected with our complimentary WiFi and let our capable concierge cater to your every need. Indulge in delicious meals at our on-site restaurant or raise a toast to the good life at our bar. Start your day on a high note with our weekday and weekend buffet breakfast options, available at affordable Rafaelhoteles Atocha room prices. Our hotel also features over 11,000 square feet of event space, including a conference center, making it the perfect venue for your next event. With round-the-clock services such as dry cleaning, ample newspapers, and self-parking for a nominal fee, you can relax and enjoy a seamless stay. Book Rafaelhoteles Atocha online and experience the magic of Madrid.

Highlights

• Centrally located 4-star hotel in trendy Arganzuela neighborhood of Madrid • Within a 15-minute walk to popular attractions like Museo Nacional Centro de Arte Reina Sofía and Espacio Ibercaja Delicias • Spacious and stylish guestrooms equipped with modern amenities including free WiFi and flat-screen TVs • Distances of 1-2 kilometers from El Retiro Park, Prado Museum, and other popular tourist spots • Easy access to Atocha train station and Adolfo Suarez Madrid-Barajas Airport (only 16.7 kilometers away) • Perfect for both casual and business travelers • On-site restaurant and bar/lounge offering delicious meals and drinks • 24-hour fitness center, garden, and terrace for guests to relax and unwind • Additional perks include complimentary WiFi, concierge services, and event spaces for meetings and events

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

245

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Vending machines

Accessible parking

Terrace

Concierge desk

Banking services

Breakfast available

Coffee/tea

Transportation

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Vending machines

Accessible parking

Terrace

Concierge desk

Banking services

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Transportation

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹12,783

₹16,364

22% OFF

+ ₹1,473 taxes / night

Earn 142 Reward Points

Flat ₹2,036.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹12,783

₹16,364

22% OFF

+ ₹1,473 taxes / night

Update Price

Earn 142 Reward Points

Flat ₹2,036.50 off included with coupon INTSTAY

Amenities

Location

Arganzuela, Madrid, Community of Madrid, 28045

View on Maps

Ratings & Reviews

4.1/5

3.69K Ratings

Rafhaan Shah

3/5

23 Nov, 2023

Stayed here on a business trip and was quite disappointed overall. The standard room was of a good size, spacious enough and not cramped. Bathroom was was very nice and clean. Unfortunately the beds are quite hard, but the biggest issue is the constant noise from in and around the hotel. Doors slamming constantly, the sound of water through the internal plumbing and the road noise outside mean that you're not getting a great night's sleep without earplugs.

Sinoy Mathew

2/5

6 Dec, 2023

The lady at the reception asked for extra money because she thought the booking was done only for one person, but it was booked for two. She immediately placed the payment machine in front of me to pay (28€). When I checked my invoice it clearly said the booking was for 2. I asked for a payment invoice and that's when she said there was an issue with the system and they will refund the amount. Felt like a low graded (fraud) hotel experience. The only good thing about the place was its location.

Tony H

1/5

2 Dec, 2023

The worst hotel I have ever stayed. There was the karaoke party on the ground floor untill late at night. This was crazy. We could not go to bed because of party noise. This hotel would not care about your sleep when you stay.

Osvaldo Antunes

2/5

11 Oct, 2023

What can I say. The walls seem to be made of paper - you literally can hear full conversations from other rooms. Forget about having a nice night of sleep here, as it's a big hotel, several rooms in the same floor and people are always coming and going. Also there's no kettle in the room, or a smart TV with a casting functionality (just a regular TV and the remote didn't work). It's a very basic room. The breakfast buffet is a nightmare - never seem eggs that could look worse. It even seems a bit disgusting because every thing gets very messy in the buffet, spoons are used in multiple pots, food crumbs and spills everywhere. The staff is nice and friendly though, everyone, restaurant, front desk, etc. But the structure of the hotel is not good. The location is just ok, the station is near but not that close, you wouldn't want to walk there if it was raining for example. There's no supermarket nearby and limited restaurants that are not very good.

Robert Burdick

1/5

23 Oct, 2023

Crappiest hotel in Madrid ever. The mattresses will make your beg for mercy and the walls transmit every sound from your neighbor. Prepare for a night of Russian tourists or whoever they are blabbing on the phone for hours. Keep looking for a better place. Location is bad as well close to Atocha (which you can walk to from the city center in 20 minutes) and absolutely nothing nearby.

Rafhaan Shah

3/5

23 Nov, 2023

Sinoy Mathew

2/5

6 Dec, 2023

Tony H

1/5

2 Dec, 2023

Osvaldo Antunes

2/5

11 Oct, 2023

Robert Burdick

1/5

23 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.