Raffles Makkah Palace

4.7/5(5.47K Reviews) rating

5 Star Hotel

226

1/226

About hotel

Welcome to Raffles Makkah Palace – the perfect luxurious destination for your stay in Mecca. Located at King Abdul Aziz Endowment, PO Box 128121955, Saudi Arabia, our opulent 5-star hotel is just a short distance from the iconic Great Mosque of Mecca and Kaaba. Our 226 guestrooms exude elegance and extravagance, each uniquely designed with modern amenities such as iPod docking stations and high-speed WiFi. Relax and unwind in your own private bathroom, complete with luxurious rainfall showerheads and complimentary toiletries. Explore the rich culture and history of this sacred city with ease, as the Well of Zamzam, Abraj Al-Bait Towers, and King Fahad Gate are all just moments away. Immerse yourself in traditional experiences at Alkhalil Courtyard and Souk Al-Khalil, located just steps from our hotel. For a truly unique adventure, visit the As-Haabee Exhibition and Al Malaa Cemetery, both only 2 km away. Pamper yourself at our lavish spa, offering rejuvenating treatments from massages to facials. Stay connected with complimentary WiFi throughout the hotel and make use of our dedicated concierge services. Looking for souvenirs? Our gift shops and newsstands offer a variety of local treasures to take home. For our guests traveling for business, we offer express check-in and check-out services, as well as complimentary newspapers in the lobby. Indulge in a variety of dining options at The Creamery and through our 24-hour room service. Need a quick caffeine boost? Visit one of our two coffee shops/cafes. Start your day off right with our delicious buffet breakfast, served daily from 6:00 AM to 10:30 AM for an affordable price. Book Raffles Makkah Palace Online for your ultimate Mecca experience and discover affordable accommodations suitable for any traveler. Luxurious amenities and top-notch services await you at our grand hotel, where your comfort and satisfaction are our top priorities. Don't miss out – make your reservation today!

Highlights

• Budget-friendly yet luxurious 5-star hotel located in central Mecca • Guests can enjoy stunning views of the Great Mosque of Mecca and Kaaba from their individually decorated rooms • Convenient location with 0.1 km distance to the Well of Zamzam and King Fahad Gate • Stay connected with complimentary Wi-Fi and stay entertained with the 42-inch LED TV • Pamper yourself at the full-service spa offering massages and body treatments • Business travelers can take advantage of express check-in/out and complimentary newspapers • Choose from two restaurants or enjoy 24-hour room service • Conveniently located within walking distance of top tourist attractions such as Abraj Al-Bait Towers and Makkah Mall.

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

226

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Accessible parking

Terrace

Concierge desk

Banking services

Shopping mall

Breakfast available

Coffee/tea

Beauty Shop/Salon

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Accessible parking

Terrace

Concierge desk

Banking services

Shopping mall

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Beauty Shop/Salon

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property uses a grey water recycling system.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

No alcohol allowed onsite.

Green Globe.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

Only Muslims are allowed to enter the holy cities of Mecca and Medina..

Couples wishing to share a room must provide proof of marriage..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

Alcohol is not served or permitted at this property..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property uses a grey water recycling system.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

No alcohol allowed onsite.

Green Globe.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

Only Muslims are allowed to enter the holy cities of Mecca and Medina..

Couples wishing to share a room must provide proof of marriage..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

Alcohol is not served or permitted at this property..

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹1,01,046

₹1,06,228

5% OFF

+ ₹19,293 taxes / night

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OPTION 1

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₹1,01,046

₹1,06,228

5% OFF

+ ₹19,293 taxes / night

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Earn 1203 Reward Points

Amenities

Location

Royal Tower, Mecca, 21955

View on Maps

Ratings & Reviews

4.7/5

5.47K Ratings

Kit Kat

5/5

6 Dec, 2023

Best hotel in Mecca that is very near with Masjidil Haram. The service is excellent. The room is big, clean, luxurious. The breakfast had many variations of the bread, and it tasted good. Can even request coffee menu. Worth every penny. If I can make a suggestion, maybe security can have upgrade in their service.

Rubi motani

3/5

21 Jan, 2024

Only one problem we had during our stay is that Wi-Fi/internet network only worked in the outside living room and there was no connection in the bedroom. We had a very hard time in with internet connection in our bedroom. Everytime we had to go in living room if we want to use internet.Went to the concierge they were not able to help just asked us to disconnect and connect again which did not help. Other than that everything was wonderful.

Sara Bamohammed

5/5

24 Dec, 2023

I personally loved this hotel and enjoyed my stay here. It was very neat and organized. Their hotel stuff had an amazing service like restocking the toiletries consistently. The buffet had really nice choices as well as freshly made food right in front of you. The location was just wonderful right in front of the Kaaba. The manger Mohammed Atta was very helpful to me and my family and treated us to the utmost respect and service. I will definitely recommend this hotel to my friends and family and whoever is visiting Makkah.

Kit Kat

5/5

6 Dec, 2023

Rubi motani

3/5

21 Jan, 2024

Sara Bamohammed

5/5

24 Dec, 2023

Mehreen Nasir

5/5

1 Dec, 2023

Very comfortable with easy access to Haram. The staff is courteous and very supportive The breakfast has good variety and excellent taste. Highly recommended for people looking for convenience and comfort

Fayez Alshehri

5/5

8 Sep, 2023

Excellent service and great location. Quite with breath taking view of the Holy Mosque. Also, I would like to Thank Karim for his great service. He was so helpful and made our stay even better. Highly recommended hotel. Specially with Kaaba View.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.