Railay Bay Resort and Spa

4.1/5(2.57K Reviews) rating

4 Star Hotel locationPin

Krabi, Krabi Province

173

1/173

About hotel

Experience the ultimate tropical getaway at Railay Bay Resort and Spa, located just steps away from Ao Nang Beach. Our 4-star resort offers affordable accommodations suitable for all types of travelers. Book your stay online and take advantage of our unbeatable Railay Bay Resort and Spa room prices. Escape the hustle and bustle of everyday life and immerse yourself in the serene beauty of our resort. Nestled along the glistening shores of Railay Bay, our location is perfect for beach lovers and adventure seekers alike. With 141 spacious and luxurious rooms, each equipped with modern amenities, you can relax and rejuvenate in comfort. Enjoy stunning ocean views from your private balcony. Indulge in a variety of activities, from soaking in the spa tub to treating yourself to an onsite massage. Our business center and attentive concierge services will ensure that all your needs are taken care of. Browse for souvenirs at our gift shops to remember your stay at Railay Bay Resort and Spa. Explore the nearby attractions, including East Railay Beach, Princess Lagoon, and Phra Nang Cave. For the adventurous, make the trip to popular tourist spots like Tup Island and Ko Poda. And when you're ready to unwind, head to our beachfront Railay Restaurant for authentic Thai cuisine and cocktails at the cozy bar/lounge. Or, order in and enjoy a delicious meal with our room service. Treat yourself to a peaceful retreat at Railay Bay Resort and Spa. Our idyllic beachfront location and easy access to captivating attractions make us the perfect choice for your home away from home. Book now and create unforgettable memories at our remarkable resort, located at 145 Moo2 Tambol Aonang, Amphur Muang, Krabi81000, Thailand.

Highlights

• Oceanfront location near Ao Nang Beach • 4-star resort with 141 air-conditioned rooms • Within walking distance to East and West Railay Beach • Close to popular tourist attractions such as Phra Nang Beach and Tup Island • Onsite amenities include massages, spa tub, and complimentary WiFi • Business amenities include a business center and concierge services • Thai cuisine and cocktails available at beachfront restaurant and poolside bar • Surrounded by beautiful beaches, lagoons, and rock formations • 24-hour front desk and airport shuttle for convenience • Free self-parking for guests • Suitable for both casual and business travelers

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

141

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Shops and commercial services

Snack bar

Bell staff/porter

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Children's Pool

Breakfast available

Airport shuttle service

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Shops and commercial services

Snack bar

Bell staff/porter

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Airport shuttle service

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Safety and Health Administration (Thailand).

Staff wears personal protective equipment.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property is accessible only by boat from Ao Nang Pier and Ao Nam Mao Pier. The property offers private boat transfer, available for THB 800 one-way for up to 6 guests, or guests may arrange their own transfers. To arrange transfers, contact the property in advance of arrival using the number provided on the booking confirmation email. This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Safety and Health Administration (Thailand).

Staff wears personal protective equipment.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

M 2 Ao nang, Krabi, Krabi Province, 81000

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Ratings & Reviews

4.1/5

2.57K Ratings

Will

5/5

22 Dec, 2023

The resort was lovely and great value. The location is unbeatable and on the best island we visited. The beach was a bit crowded at times but having your own lounge chairs right on the beach for resort clients only made it a bit less hectic. We also snuck away to the plunge pool each afternoon when more tourists were about for the sunset. The room was as advertised; the only thing that could use a bit of an upgrade was the bathroom but still serviceable. We also had the luxury of having the monkeys visit every day where we got to admire them from a safe distance. Would definitely recommend this resort to everyone and from what we could tell it was the only one on the island to offer loungers overlooking the beach.

Linda F

1/5

30 Jan, 2024

Location is unbeatable but sadly the resort is depressingly old and in dire need of a complete overhaul. It’s definitely not 4/5 star, would be 3 star at best. Pool doesn’t look clean, the restaurant toilets smell like sewerage, and the paths to get from one side of the hotel to the other involve passing air conditioning units on full blast, the noise and sight is unpleasant. Staff at reception weren’t very friendly and the whole thing just seemed functional, impersonal. They’re certainly trading on their position on the beach for customers. Please someone inject some proper investment into this place and bring it into the present day. It’s a faded 90s resort stuck in a time warp. Our privacy cottage was certainly private, but I could not say much more in positives.

Quentin Ertzscheid

2/5

2 Jan, 2024

Not sure how this hotel got 4 stars. Maybe 20 years ago it was fine, but for today's standards it's closer to 2 or 3 stars. The room need a fresh paint and cleaning. Our bathroom door could not close properly and the shower head need to be replaced, they forgot our welcome fruit basket on day 1, they forgot to replenish the mini bar on day 2, the swimming pool is always full cannot get a lying chair. Breakfast is quite limited in terms of choice. You have to pay for green tea but not for black tea. Only very few staff looks happy to work. The good things are the convenience of airport transfer and the location.

Love Tomar

5/5

2 Nov, 2023

Best hotel in Railay Beach and that's indubitably. 👌 We were staying in the first villa with our own private pool but even though we were right in front of the hotel pool and the beach the villa was very private. Only the monkeys would come to check on us for more food. The staff were very friendly from the moment we check-in to the moment we checked-out. They helped us checking-out very early in the morning and had breakfast bagged for us. Our villa had free mini-fridge loaded every single morning for free. Every morning we woke up to a wonderful breakfast by this beautiful beach. It's the place to stay in Railay for sure.

Will

5/5

22 Dec, 2023

Linda F

1/5

30 Jan, 2024

Quentin Ertzscheid

2/5

2 Jan, 2024

Love Tomar

5/5

2 Nov, 2023

Nita Roschanzamir

4/5

28 Jan, 2024

I got two massages at this lovely place. I was impressed by the location, their professionalism and, their openness to feedback. The massage was above average and I left feeling relaxed and refreshed. Would definitely come back.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.