Rakuten STAY Tokyo Asakusa

3.1/5(100 Reviews) rating

2 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

129

1/129

About hotel

Experience the vibrant energy of Tokyo with an affordable stay at Rakuten STAY Tokyo Asakusa. Our modern and stylish hotel is conveniently located just a 10-minute walk from popular Tokyo Skytree and Tokyo Solamachi, giving you easy access to the city's top attractions. Enjoy a leisurely stroll to iconic landmarks like Kaminarimon Gate and Sensō-ji Temple, located just steps away from our address at 2-16-6 Azumabashi, Sumida, Tokyo130-0001, Japan. Each of our 50 spacious guestrooms offers all the necessary amenities for a comfortable stay. From refrigerators to flat-screen TVs with digital programming, everything you need is at your fingertips. Stay connected with complimentary wireless Internet access and freshen up with our complimentary toiletries and hair dryers. Our weekly housekeeping service ensures a hassle-free stay for all guests. But the true charm of Rakuten STAY Tokyo Asakusa lies in its prime location. Explore nearby attractions such as Asakusa Shrine and Hanayashiki Amusement Park. For a deeper understanding of Japanese culture, take a train to Ueno Park where you can visit a scenic zoo and cultural landmarks. And don't miss out on the delicious Japanese cuisine in Kitchen Town, just a stone's throw away from our hotel. Enjoy convenient transportation options, with Haneda Airport and Narita Intl. Airport located just 25km and 65.3km away respectively. Guests can also rent bicycles or use our complimentary wireless Internet access to plan their days. Elevator access and a vending machine are also available for your convenience. Unlock the wonders of Tokyo with Rakuten STAY Tokyo Asakusa. Experience the perfect blend of old and new, comfort and convenience, and traditional and modern Japan. Don't miss out on this amazing opportunity, book your stay now and take the first step towards an unforgettable trip in Tokyo. Book Rakuten STAY Tokyo Asakusa Online and take advantage of our unbeatable Rakuten STAY Tokyo Asakusa room prices.

Highlights

• Conveniently located near Tokyo Skytree, within walking distance to popular tourist attractions such as Tokyo Solamachi, Kaminarimon Gate, and Senso-ji Temple • Close to public transportation with easy access to Tokyo Dome and Tokyo Tower • 50 well-equipped guestrooms with modern amenities, including free Wi-Fi and flat-screen TVs • Complimentary toiletries and weekly housekeeping service for a comfortable stay • Business amenities include an elevator and a vending machine • Leisure facilities like bike rentals available for guests to explore the city • Just 25 km from Haneda Airport and 65.3 km from Narita International Airport for easy travel connections.

Quick Facts

Check-In

3:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

Lift/ Elevator

Smoke-free property

Bicycle rentals

Show all Amenities

General Amenities

Lift/ Elevator

Smoke-free property

Bicycle rentals

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and window guards.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

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Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and window guards.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

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Amenities

Location

Azumabashi, Tokyo, Tokyo (prefecture), 130-0001

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Ratings & Reviews

3.1/5

100 Ratings

george brendan

1/5

18 Nov, 2023

Beware, worst hotel of my trip to Japan. Firstly this hotel is unmanned, so you cant leave your luggage at any front desk or lobby. This is already a minus, specially when you want to start your day early. Upon checking in, we have to follow the instructions to check-in via tablets provided on the 1st floor. This was HELL... we waited so long just to speak to an operator that was part of the process checking in. took like 45mins to check-in. Wasted so much time on our trip. Totally do not recommend this hotel. Room wise was decent but it was small, difficult to open our luggages.

Zikai Bi

1/5

26 Dec, 2023

This has to be one of the worst hotels in Tokyo. Great location but… ❌ No front desk and the online customer service (via video call) is absolutely appalling ❌ No room service - they change towels and clean the room every 4 days ❌ No room to open your luggage unless it’s a carry-on

Albert Gunawan

1/5

19 Oct, 2023

Have not stayed in the hotel (check-in today) and the whole experience was just bad. No staff at the counter at all. You will need a passcode to enter the lobby, which was provided through email. However pin code provided was wrong and we weren't able to enter. Somehow tried random combinations and managed to enter the lobby, but wasn't able to check in or store any luggage and had to walk all the way back to Asakusa station. Have not even seen the room, but based on other reviews, seems like it's equally horrendous as the whole check-in and stay. Do yourself a favour and stay away from this place, and maybe pay an additional 2000-3000JPY for a much better place.

Jane Khoo

1/5

19 Oct, 2023

You can only enter the lobby at 3pm with the code they sent thru ur email. You cant store any luggage if your flight arrive early. Check in is really take time as ur gonna do it with ipad, taking picture of ur passport and ur selfie then proceed with video call with the cs (i felt like I’ve got scam). I would rather choose other proper hotel with better facilities

george brendan

1/5

18 Nov, 2023

Zikai Bi

1/5

26 Dec, 2023

Albert Gunawan

1/5

19 Oct, 2023

Hafiz Azman

5/5

29 Nov, 2023

Spend 12 nights here! Super accessible to many amenities (laundry, Tokyo Salamachi, Asakusa Station/Honjo-Azumabashi Station, Anytime fitness gym). It's an AirBnB so don't expect much service from their end, BUT you can definitely request for towels, pillows and refill of shampoo and conditioner.

Jane Khoo

1/5

19 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.