Randholee Resort & Spa

4.1/5(652 Reviews) rating

4 Star Hotel locationPin

Kandy, Central Province

1/91

About hotel

Looking for affordable and luxurious accommodations in the heart of Kandy? Look no further than Randholee Resort & Spa, located at Heerassagala Rd, Bowalawatte, Sri Lanka. Our inviting 4-star haven offers a peaceful and revitalizing escape for all types of travelers. Conveniently situated just a 5-minute drive from the Amaya Medical Center and 6 minutes from Kandy General Hospital, our hotel is the perfect base for exploring the city. And with our prime location near popular tourist attractions such as the Royal Botanical Garden and the Ceylon Tea Museum, adventure is just a stone's throw away. Our resort boasts 30 elegantly decorated guestrooms, each unique in its own way. Indulge in deluxe amenities including complimentary wired and wireless internet, LED televisions, and private bathrooms stocked with complimentary toiletries. For the ultimate relaxation, visit our full-service spa offering a variety of soothing massages and rejuvenating beauty treatments. We understand the needs of our business-savvy guests and provide free valet parking and a range of business amenities, including complimentary wired internet access, 24-hour front desk service and efficient dry-cleaning/laundry services. Satisfy your cravings with our alluring restaurant, cosy coffee shop, or refreshing poolside bar, all serving delectable meals and refreshing drinks. Stay active at our state-of-the-art health club, invigorating outdoor pool, and indulgent sauna. Families with little ones can also take advantage of our trusted babysitting services. For those arriving by air, our hotel is conveniently located just 99.8km from Bandaranaike International Airport, making it easily accessible. So why wait? Book Randholee Resort & Spa online now to secure the best Randholee Resort & Spa room prices for a memorable and comfortable stay in the bustling city of Kandy.

Highlights

• Centrally located in the heart of Kandy, 5-minute drive from Amaya Medical Center and 6 minutes from Kandy General Hospital. • 4-star hotel with individually decorated guestrooms featuring modern amenities such as free Wi-Fi and LED TVs. • Close proximity to popular tourist attractions such as the Royal Botanical Garden (2.9 km) and Ceylon Tea Museum (2.3 km). • Less than 100 km from Bandaranaike International Airport and within 6 km from major railway stations. • Full-service spa offering rejuvenating massages, health club, outdoor pool, and sauna for relaxation. • Ideal for both casual and business travelers, with concierge services and free valet parking available. • On-site restaurant, coffee shop, bar, and room service for dining options. • Buffet breakfasts served daily and area shuttle available for convenience. • Dry cleaning/laundry services and 24-hour front desk for added convenience. • Budget-friendly options available for travelers seeking affordable accommodations.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Shops and commercial services

Snack bar

Valet parking

Terrace

Concierge desk

Bicycle rentals

Sauna

Baby Sitting / Child Services

Game Room

Pool Table

Breakfast available

Transportation

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Shops and commercial services

Snack bar

Valet parking

Terrace

Concierge desk

Bicycle rentals

Sauna

Activities

Baby Sitting / Child Services

Game Room

Pool Table

Food & Beverages

Breakfast available

Services

Gym

Transportation

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹5,896

₹7,514

22% OFF

+ ₹1,607 taxes / night

Earn 75 Reward Points

Flat ₹1,072.00 off included with coupon INTSTAY

Select Rooms

Deluxe Double Room, Non Smoking, Garden View

301 sq.ft (27.96 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Ironing facilities

Air conditioning

Refrigerator

Minibar

Safe

Desk

Free toiletries

Room Service

Blackout Curtains

Wardrobe/Closet

Bathtub or shower

Body soap

Toothbrush

Toilet paper

Shampoo

Private bathroom

Hairdryer

Coffee machine

Housekeeping - daily

See All

OPTION 1

Partial Refundable

₹5,896

₹7,514

22% OFF

+ ₹1,607 taxes / night

Update Price

Earn 75 Reward Points

Flat ₹1,072.00 off included with coupon INTSTAY

Amenities

Location

Heerassagala Rd, Kandy, Central Province

View on Maps

Ratings & Reviews

4.1/5

652 Ratings

Asanka Sovis

5/5

20 Jan, 2024

An incredible hotel situated in an incredible surrounding. Calm and quiet with a smoothing ambience, this hotel is the perfect getaway from reality. From the room to the experience, everything had been exceptional. Completely worth the price. Highly recommended if you simply want to slow down for a bit from the stressful life.

Diluxshan Vakeesan

5/5

17 Dec, 2023

A great hotel 🏨. Amazing view from the rooms. the staffs working here is so friendly and calm. you can accessible by : Gym 🏋🏻‍♀️ Table tennis 🏓 Badminton 🏸 8ball pool 🎱 swimming pool 🏊 The buffet is limited and normal. they have optimized food items. No much variety. Highly recommended for visit.

Henoshan Athimoolanathan

4/5

22 Jan, 2024

Location of the resort is great. Good place for the view. Architecture is also fine. Rooms are seem to be okay for the budget. Not great. Swimming pool is also available at a great spot with great view. Only one issue is when you have planned for a 2 or 3 days stay. On the first day their attention and service will be superior. But on the last day it will be direct opposite to that. Foods are will also in the same manner. I will not suggest food as best. But at the same time not bad too. Playing areas are available for badminton, table tennis, pool game etc. Gym is also available. Several types of massages are available.

journey support

3/5

14 Oct, 2023

There is a steep climb to this hotel. Please avoid it and find an alternative root. In the room bathtub drain is leaking. Not possible to collect water and enjoy a bath. In the room ceiling there's an "item" that staff explains as a "light" but it is not working. If it happens to be a camera that's going to be the end of this hotel. Food is good. Service is good. Billiard game super.

Asanka Sovis

5/5

20 Jan, 2024

Diluxshan Vakeesan

5/5

17 Dec, 2023

Henoshan Athimoolanathan

4/5

22 Jan, 2024

Channa Dayaratne

5/5

30 Dec, 2023

Very nice, small hotel. It is located on a hill, giving a beautiful view. Friendly service. Food is on a set menu, which was very tasty. The hotel is equipped with an infinity pool, gymnasium, pool table, and several other sports facilities such as badminton and table tennis. Calm and quiet place for a relaxed holiday.

journey support

3/5

14 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.