Real Bilbao Playa del Carmen

4.6/5(12 Reviews) rating

3 Star Hotel locationPin

Playa del Carmen, Quintana Roo

Real Bilbao Playa del Carmen exterior_detail

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About hotel

Real Bilbao Playa del Carmen is a luxurious vacation home located in Playa del Carmen, Mexico, offering discerning travelers a unique blend of modern sophistication and historic charm. Situated within a 10-minute drive of Quinta Avenida and Temazcal Natura, this exquisite property stands out for its architectural elegance, lavish furnishings, and art collections that create an inviting atmosphere. The vacation home features air-conditioned rooms with a kitchen, refrigerator, stovetop, and complimentary wireless Internet access. Guests can enjoy a range of amenities, including a state-of-the-art spa, wellness center, and exquisite dining options that celebrate local flavors and international cuisine. With its prime location near iconic landmarks and hidden gems, Real Bilbao Playa del Carmen offers easy access to attractions such as Xcaret Eco Theme Park and Mamitas Beach. The property also provides a roundtrip airport shuttle for a surcharge and free self-parking for added convenience. Guests can book their stay at Real Bilbao Playa del Carmen online and explore the vibrant culture and attractions of Playa del Carmen. The vacation home's address is ICIAR II No. 29, Real Bilbao, QROO77714, Mexico, making it a central and convenient choice for both leisure and business travelers. Experience exceptional hospitality and personalized service at Real Bilbao Playa del Carmen, where every moment is crafted to exceed expectations and leave a lasting impression on every visitor..

Highlights

• Conveniently located vacation home in Playa del Carmen, within a 10-minute drive of Quinta Avenida and Temazcal Natura • Close proximity to popular attractions such as Plaza Las Americas, Guadalupe Church, and Mamitas Beach • Spacious air-conditioned rooms with a fully equipped kitchen including a fridge, stovetop, and microwave • Stay connected with complimentary wireless Internet access and enjoy blackout drapes for a restful sleep • Explore nearby landmarks like Chaak Tun Cenote, Punta Esmeralda Beach, and Mario Villanueva Stadium Madrid • Easy access to Cancun Intl. Airport (56.2 km) and Cozumel Intl. Airport (40.9 km) for convenient travel • Business amenities include a roundtrip airport shuttle and free self-parking for guests' convenience • Immerse yourself in the local culture with a visit to Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church • Relax and unwind at the vacation home's outdoor pool, state-of-the-art spa, and 24-hour fitness center • Indulge in a variety of dining options ranging from rooftop fine dining to a cozy cafe serving local delicacies.

Quick Facts

Check-In

3:00 PM

Check-Out

12:30 PM

Rooms

Popular Amenities

Smoke-free property

Airport shuttle service

Show all Amenities

General Amenities

Smoke-free property

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

No rollaway/extra beds available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: MXN 1000.0.Cleaning fee: MXN 450.0 per room, per stay.

We have included all charges provided to us by the property..

Up to 4 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

No rollaway/extra beds available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: MXN 1000.0.Cleaning fee: MXN 450.0 per room, per stay.

We have included all charges provided to us by the property..

Up to 4 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Pet Policy

Pets not allowed.

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Amenities

Location

Playa del Carmen, Quintana Roo, 77714

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Ratings & Reviews

4.6/5

12 Ratings

Carmen

5/5

28 Jan, 2024

We bought 5 years ago and since then we have lived very happy and cared for. People will be as educated as you are and I don't even know about robberies

Florde Palma

4/5

5 Sep, 2023

Real Bilbao itself is very safe, I love it

Juan Manuel Cerda Nájera

5/5

4 Apr, 2023

Excellent subdivision to live with family and friends.

Carmen

5/5

28 Jan, 2024

We bought 5 years ago and since then we have lived very happy and cared for. People will be as educated as you are and I don't even know about robberies

Florde Palma

4/5

5 Sep, 2023

Real Bilbao itself is very safe, I love it

Juan Manuel Cerda Nájera

5/5

4 Apr, 2023

Excellent subdivision to live with family and friends.

Aideé Hernandes

4/5

20 Jan, 2023

Very nice, clean and safe

Fabiola Cazares

5/5

9 Apr, 2023

Rich to pass the time

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.