Real Residência - Touristic Apartments

4.1/5(265 Reviews) rating

4 Star Hotel locationPin

Lisbon, Lisboa Region

Real Residência - Touristic Apartments exterior_detail

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About hotel

Located on Rua Ramalho Ortigao, 4 710-228, Portugal, Real Residência - Touristic Apartments offers top-notch 4-star accommodations at affordable prices. Book Real Residência - Touristic Apartments online now and experience the vibrant and enchanting city of Lisbon like never before. Spend your days immersed in the lively atmosphere of the city, with popular attractions such as Rossio Square and the Lisbon Oceanarium just a short drive away. With its prime location, this aparthotel serves as the perfect base for discovering all that Lisbon has to offer. Each of the 24 guestrooms at Real Residência has been meticulously designed to provide utmost comfort and convenience. The fully equipped kitchenettes with refrigerators and stovetops give you the freedom to indulge in delicious home-cooked meals. Enjoy a wide range of cable programming on the LCD TV and stay connected with complimentary Wi-Fi. Plus, amenities such as a phone, safe, and desk are placed in every room for your convenience. Not only does this hotel offer top-notch amenities, but its strategic location also makes it easy to explore the city's popular attractions. Take a stroll to the El Corte Ingles Mall for some retail therapy, or indulge in some cultural activities at the nearby Gulbenkian Museum. Seeking a tranquil respite? Head to Eduardo VII Park, just a stone's throw away. Fuel your day with a delicious brunch at The Brunch Room, the onsite restaurant at Real Residência. For a quick pick-me-up, stop by the coffee shop/cafe that offers an array of snacks and refreshments. Don't miss out on the delectable buffet breakfast, served daily from 7:30 AM to 10:30 AM at a reasonable fee. And for hassle-free travel, take advantage of the roundtrip airport shuttle, available 24 hours a day for a surcharge. Just remember to book in advance as onsite parking is limited. Experience the vibrant city of Lisbon in ultimate comfort and affordability at Real Residência - Touristic Apartments. Whether traveling for business or pleasure, this hotel offers all the amenities and convenience to ensure a memorable stay. So why wait? Book Real Residência - Touristic Apartments online now and discover all that Lisbon has in store for you. Hurry and secure your luxurious home away from home today at Real Residência.

Highlights

• Central location in Lisbon City Center • 4 minutes (3.2 km) from Rossio Square and 9 minutes (6.2 km) from Lisbon Oceanarium • Convenient for both leisure and business travelers • Luxury 4-star aparthotel • 24 spacious guestrooms with kitchenettes • LCD TVs with cable programming and free Wi-Fi • Nearby attractions include El Corte Ingles Mall (0.4 km), Gulbenkian Museum (0.5 km), and Eduardo VII Park (0.9 km) • Close to Hospital Curry Cabral (1.1 km) and Saldanha Square (1.3 km) • Featured amenities: complimentary Wi-Fi, tour/ticket assistance, 24-hour front desk • Onsite dining at The Brunch Room or coffee at the cafe • Multilingual staff and dry cleaning services available • 8.5 km from Lisbon Airport (15-minute drive) and only 20.2 km from Cascais airport (30-minute drive) • Limited onsite parking (surcharge) available.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

On-Site parking

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

On-Site parking

Food & Beverages

Breakfast available

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property is professionally cleaned.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

The property is professionally cleaned.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property is professionally cleaned.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

The property is professionally cleaned.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹13,827

₹16,899

18% OFF

+ ₹724 taxes / night

Earn 145 Reward Points

Flat ₹2,078.75 off included with coupon INTSTAY

Select Rooms

Apartment (Twin Bed)

538 sq.ft (49.98 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Soundproof

Air conditioning

Refrigerator

Desk

Free toiletries

Safe

Room Service

Dining area

Coffee machine

Kitchenette

Stovetop

Microwave

Blackout Curtains

Wardrobe/Closet

Housekeeping - daily

Private bath or shower

Bidet

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹13,827

₹16,899

18% OFF

+ ₹724 taxes / night

Update Price

Earn 145 Reward Points

Flat ₹2,078.75 off included with coupon INTSTAY

Amenities

Location

R Ramalho Ortig�o, Lisbon, Lisboa Region, 1070-228

View on Maps

Ratings & Reviews

4.1/5

265 Ratings

Tatiana Mancos

4/5

7 Jan, 2024

Location is very good for family with kids. You can hear the noise from other apartments or the planes during the night, but overall experience is OK for the paid price. Rooms are clean, breakfast is very good.

Madalin

3/5

22 Aug, 2023

To start with the beginning: The access card of the room broke and they were not able to solve the problem after 1 day. After 1 day of nerves, they at least changed the room, but you have to yell at them to do something. Breakfast: you have to ask for scrambled eggs, fried eggs, sausages, ham and you only have 1 portion, then you can't ask for more. You ask for 3 portions of tomatoes and you only get 1 portion, like crazy. For a 4-star hotel as it claims to be, it's weak. I have traveled all over Europe, but I have never seen people with rude behavior like in Portugal. The room has old furniture from my grandmother's time, but we declare that we are 4 stars. Who will give you 4 stars? YOU ARE 2 STARS and that's it. The couch in the living room is a total embarrassment, you can't even sleep on it because of how hard it is. Every few minutes a plane passes over the hotel, so you have to get used to the noise. You are rated 7.5 in total, you have up to 4 stars left.

Ivana

5/5

10 Nov, 2023

Nice,comfy,pleasant place. Apartment with all equipments. Good for work stay or days off

Keith Raymond

4/5

15 Apr, 2023

Rooms are not modern, but are clean and well equipped. Super friendly and helpful staff. Breakfast was superb! Located just 200m from the Metro which is only 4 stops from the city centre. Parking available onsite too, which was very convenient for us (driving in the city centre is definitely not for the faint hearted!). Huge El Corte Inglés at the Metro station with lots of places to eat. Overall, a perfect base for our family for an overnight stay in Lisbon.

Maurice Bleu

1/5

25 Dec, 2022

When I arrived there was no one at the reception and they told us to get the keys from an other hotel. First thoughts on my room (that I shared) were okay, the room seemed fine and and also it was cleaned, but then we noticed that our door didn’t close, so whenever we left the „hotel“ anybody could enter our room without the keys. It was around 11 O’clock when we called and they said they couldn’t send anybody to help or repair it but they would be there at 10 in the morning. This morning at 10 no one came, we tried calling again and after the THIRD time calling someone finally picked up. They said again that someone would come and try to repair it. At 12 no one showed up so we went down and asked for help. First of all the staff is SO rude, second of all they tried to blame US for not understanding the doors but when we finally showed them they were all shocked. They told us that they knew that this door had a problem, but the question is why did they try to blame it at us at first?! Fast forward we switched rooms. Now on the website it says free wifi but I can’t even connect to the Wi-Fi cause it’s that awful. We noticed that the WiFi in the whole building on the left side doesn’t really work. The air conditioning doesn’t turn off and when it does than for 20 min (that means you can’t sleep in peace because of the air conditioning + the planes that fly every 20 min over here). Also the elevator is really bumpy and makes weird noises. Last thoughts are I do not recommend this hotel neither do I think this is a 4 star hotel, I’ve been to a better 2 star hotel. I would give 0 stars but it’s not possible. If you like loud noises, no WiFi, rude staff and unsafe places, you’re welcome here. This is the worst „hotel“ I’ve ever been to. Honestly I could write so much more about this so called hotel but I can’t cause I have to use my OWN internet connection…

Tatiana Mancos

4/5

7 Jan, 2024

Madalin

3/5

22 Aug, 2023

Ivana

5/5

10 Nov, 2023

Nice,comfy,pleasant place. Apartment with all equipments. Good for work stay or days off

Keith Raymond

4/5

15 Apr, 2023

Maurice Bleu

1/5

25 Dec, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.