Regal Port Douglas

4.4/5(213 Reviews) rating

4 Star Hotel locationPin

Port Douglas, Queensland

1/66

About hotel

Welcome to the bustling city of Port Douglas, where you can discover the vibrant energy by staying at the Regal Port Douglas hotel. Centrally located in the business district, our hotel offers affordable accommodations suitable for a variety of travelers. Located at 51 Macrossan Streets, Queensland4877, Australia, our hotel is just a short 5-minute walk to Macrossan Street, where you can indulge in a variety of shopping, dining, and entertainment options. Book Regal Port Douglas online and treat yourself to an unforgettable stay in the heart of the city. As you step into the elegant lobby, our friendly staff will greet you with a warm and inviting welcome. Our hotel boasts 47 beautifully designed air-conditioned rooms, equipped with modern amenities such as refrigerators and DVD players. Stay connected with our complimentary Wi-Fi and indulge in your favourite shows with our cable programming. For the adventurers, our prime location offers convenient proximity to popular attractions such as Port Village Shopping Centre and Four Mile Beach, both within 0.5 kilometers. Take a leisurely stroll to nearby points of interest, including Flagstaff Hill and Anzac Park. After a day of sightseeing, relax and unwind with a dip in our inviting outdoor pool or a soak in the spa tub. Our guests also have access to complimentary Wi-Fi, a television in the common area, and tour/ticket assistance. For business travelers, our computer station, luggage storage, and laundry facilities are available. Getting to and from the hotel is a breeze with our roundtrip airport shuttle, available for a fee at scheduled times. Additionally, free self-parking is available on-site for those with their own transportation. Book Regal Port Douglas online and experience the convenience and comfort of a stay at our hotel in the bustling city. Discover the best of Port Douglas with us. Regal Port Douglas room prices are affordable and suitable for everyone.

Highlights

• Located in the heart of Port Douglas, just a short 5-minute walk from Macrossan Street and Port Village Shopping Centre • Only 0.2 km from beautiful Four Mile Beach for stunning ocean views • Surrounded by popular attractions such as Flagstaff Hill, Court House Museum, and St Mary's by the Sea Chapel • Rooms equipped with modern amenities like air conditioning, DVDs, and free WiFi • Outdoor pool and spa for relaxation, plus tour/ticket assistance available to help plan your day • 66.4 km from Cairns International Airport, easily accessible by our roundtrip airport shuttle (additional fee) • Business travelers will appreciate our computer station, luggage storage, and laundry facilities on site

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Designated Smoking Areas

Library

Terrace

Airport shuttle service

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Designated Smoking Areas

Library

Terrace

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 5 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Pet Policy

Pets not allowed.

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Amenities

Location

Owen St, Port Douglas, Queensland, 4877

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Ratings & Reviews

4.4/5

213 Ratings

Lech Jakubik

5/5

11 Jan, 2024

We asked for the corner apartment on the second floor, and that's what we got. And it was perfect. Large, full of light. The balcony offered views of the main street as well as the greenery around the hotel. Do not be afraid of being in the middle of town - Port Douglas is small and very quiet. The location means you have the beach, shops, restaurants and the marina all within short walking distance (5-10 minutes). No lifts was no problem for us, but it may pose a problem for people with walking difficultis or when you have heavy luggage.

polly whakaari

4/5

21 Nov, 2023

A little bit dated but the staff are very friendly and the place is great value for money. The rooms are well maintained and clean, and as a solo traveller, my room was a good size. There are no lifts, but I asked for my bags to be taken to my room, and this was happily and pemomptly done. The balcony is huge with sun loungers, blinds, and outdoor fridge and sink. The BBQs were down by the large pool, which were very clean and free to use. They even provide all the condiments, utensils, and cooking oil. While it says there is a charge for not emptying your rubbish bin, the receptionist said they only charge it to the people who leave mountains of trash and boxes of empties in their rooms.

John T

4/5

5 Oct, 2023

Good comfy rooms. Bit older decor but clean and tidy. Great position just on the main strip of shops. Got one with our own spa on the balcony so we had some great fun in the tropical heat.

Shrimplovers

4/5

17 Nov, 2023

I have stayed at the Regal Port Douglas now 3 times and I can notice it's age. In the 15 years that I've been staying here I can't say anything has changed at all. This last time we noticed a lot of wear and tear around the hotel with loose, broken and fallen off tiles. They still don't have a lift to get from the lobby or parking garage up to the 1st or 2nd floors and carrying luggage up all those stairs was exhausting and unpleasant. The hotel doesn't have a restaurant or room service so you couldn't stay in and relax because you had to constantly go down the street to get food and drinks. On our last night the aircon started leaking water out of it which was scary and worrying. We assume the condensation drain was clogged. If we visit Port Douglas again we will look for a more modern and better maintained place to stay. Things that we do like is the location and the beautiful big heated swimming pool.

Danny Pieri

1/5

24 Sep, 2023

Booked a studio apartment with spa which I had prepaid in advance. Had I not done this I would have either asked for a different room or checked out again. Unfortunately, this isn't an apartment at all but a motel room with a spa. Annoyingly misleading. There is also no elevators in the complex so be prepared to traverse up and down stairs. This needs to be spelled out as people with a disability will get caught out. The spa apartment that's actually a motel room, doesn't have a shower either so, if your older than 40, you're going to find it really challenging if not dangerous getting in and out. Ironically, our spa didn't even work. There are 2 chairs and a small coffee table out on the balcony and that's it. No other chairs or furniture in the room which is understandable as it simply won't fit anyway. There is really no where to sit inside if you want to eat in one evening. If you enjoy an extremely hard and firm bed then you're in luck. For anyone else you're not going to get a good night sleep unfortunately. On the bright side, the room was spotlessly clean and staff at check in were very welcoming and friendly. Location also is great close walking distance to pretty much everything you could want. On site, secure free parking was also great. If you want a basic room with tea and coffee making facilities than this room is for you. Unfortunately we won't be back again as this just doesn't meet our needs.

Lech Jakubik

5/5

11 Jan, 2024

polly whakaari

4/5

21 Nov, 2023

John T

4/5

5 Oct, 2023

Good comfy rooms. Bit older decor but clean and tidy. Great position just on the main strip of shops. Got one with our own spa on the balcony so we had some great fun in the tropical heat.

Shrimplovers

4/5

17 Nov, 2023

Danny Pieri

1/5

24 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.