Residence Inn by Marriott Houston by The Galleria

3.9/5(648 Reviews) rating

3 Star Hotel locationPin

Houston, Texas

Residence Inn by Marriott Houston by The Galleria exterior_detail

1/49

About hotel

Welcome to the dynamic city of Houston, where hidden treasures wait to be discovered. The Residence Inn by Marriott Houston by The Galleria is your perfect getaway, offering 146 stylish guestrooms with fully-equipped kitchens, including a refrigerator and microwave. Whether you're here for work or play, our hotel provides a convenient and budget-friendly stay for all guests. Explore the vibrant surroundings as you step out of our grand lobby. Memorial Park is just a short 3-minute drive away, while the Children's Museum of Houston is a mere 8-minute drive from the hotel. Want to visit popular attractions? The Houston Zoo and the Natural Science Museum are just 10.3 km and 10.4 km away respectively, perfect for an exciting day out. But that's not all – our prime location in the heart of the city gives you easy access to all the must-see spots. Take a leisurely stroll down the bustling Westheimer Road, catch an ice show at the Galleria, or indulge in some retail therapy at The Galleria itself. For a taste of Houston's unique culture, check out Williams Tower, Gerald D. Hines Waterwall Park, and River Oaks District, all conveniently located near the hotel. And if shopping is your favorite pastime, you'll love the nearby Highland Village and Uptown Park. After a day of exploring, relax and pamper yourself in your spacious room and take advantage of our top-notch amenities. Take a dip in our sparkling outdoor pool, rejuvenate in the spa tub, or break a sweat in our 24-hour fitness center. With complimentary Wi-Fi, staying connected is a breeze, and our 24-hour business center ensures you can work whenever you need to. Don't miss our complimentary evening reception and treat yourself to some delicious snacks. The Residence Inn by Marriott Houston by The Galleria is the ultimate destination for both business and leisure travelers. Located within easy reach of major airports, including Houston William Hobby, George Bush Intercontinental, and Houston, TX (EFD-Ellington Field), our hotel also offers self-parking at a minimal cost. Elevate your Houston experience with us at the Residence Inn by Marriott and let us make your stay truly unforgettable.

Highlights

• Convenient location in the bustling Galleria area • Close to popular tourist attractions such as Memorial Park and Children's Museum • Luxurious amenities and comfortable guestrooms, perfect for both casual and business travelers • Fully equipped kitchens in every room for added convenience • Complimentary wired and wireless internet access • Outdoor pool, spa tub, and 24-hour fitness center for relaxation and recreation • Only 0.3 km from the famous Galleria shopping center • On-site 24-hour business center for convenient work needs • Complimentary daily breakfast and evening reception for guests' convenience and enjoyment.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

146

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Smoke-free property

Accessible parking

Terrace

Banking services

BBQ/Picnic area

Hiking

Coffee/tea

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Smoke-free property

Accessible parking

Terrace

Banking services

Activities

BBQ/Picnic area

Hiking

Food & Beverages

Coffee/tea

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a first aid kit, and window guards.

This property is professionally cleaned.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: 0.98 percent destination fee will be charged.

We have included all charges provided to us by the property..

The property is professionally cleaned.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a first aid kit, and window guards.

This property is professionally cleaned.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: 0.98 percent destination fee will be charged.

We have included all charges provided to us by the property..

The property is professionally cleaned.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹7,126

₹9,028

21% OFF

+ ₹1,088 taxes / night

Earn 82 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹7,126

₹9,028

21% OFF

+ ₹1,088 taxes / night

Update Price

Earn 82 Reward Points

Amenities

Location

McCue Rd, Houston, Texas, 77056

View on Maps

Ratings & Reviews

3.9/5

648 Ratings

Pritesh Patel

2/5

11 Jan, 2024

The rooms at this hotel were gross. They need a major renovation and layout was horrible. Also, the customer service at the front desk was just poor, but the breakfast staff was very very nice. They couldn’t get my Marriott Bonvoy number correct. Also they kept saying they didn’t have water bottles, but the breakfast staff gave me bottles. I asked several time. Was here for work and will make sure I don’t stay here again. There are better options around the area

Carolina Chick

2/5

26 Jan, 2024

Service was phenomenal, rooms could have been ok but our pull out couch was broke and since there was only 1 bed… well wouldn’t work for 4 of us. They transferred our reservation to a courtyard.

Young Juhn

3/5

29 Jan, 2024

Good location but the worst place stayed in the Marriott chain. As a Marriott platinum member, they need serious maintenance issues and the front desk service manner. I already made a complaint to the management. Hope they fix the issues.

Dan Spine

1/5

14 Jan, 2024

Horrible experience. The rooms are old and smelling, the receptionist was very nasty to us. You can hear toilets flushing through the walls, you can hear every step of the people above you, the elevator was broken, the pool was locked much earlier than we were told, and there are puddles to walk through if it is raining. It has a men's flop house vibe, the price is low for a reason.

H.J Yang

2/5

30 Oct, 2023

We had a very bad experience to stay in this hotel at Oct. 6 night. The location is good, right next to the galleria mall, but room is old and with a smell, but it was still okay. We got a room with broken bedside lamp and almost falling shalf near the sink, which is very dangerous. (See the pictures). We called the front desk and ask for changing to another room, they said that they would send someone coming up immediately and check. After 1 hour waiting, no one came. So we went to the front desk. Manager Michelle received us with attitude, showed her "apology" in a very rude way. She insisted that the rooms are all full, no room available for us to change. She gave us 3 options: 1. We MAY be able to change to a new room tomorrow, she will take a note and check if there's any room available after tomorrow 3pm. 2. She will send someone to see if the shalf and lamp could be fixed tomorrow. Either way of above, we would need to stay with falling shalf and broken lamp for at least one night. And we would also need to pack our staff to restore at the front desk in early morning next day based on their convenience so we won't occupy 2 rooms. " And I will give you some points as compensate, fair enough?" she said. How can this be fair? We are expecting to spend a comfortable night in hotel, but in the end we are the one who pay the full price also burden all the risks. Eventually we choose option 3, we asked for all of our money back and change to another hotel at 11pm. We had a very bad experience at this residence inn with its rude hospitality.

Pritesh Patel

2/5

11 Jan, 2024

Carolina Chick

2/5

26 Jan, 2024

Service was phenomenal, rooms could have been ok but our pull out couch was broke and since there was only 1 bed… well wouldn’t work for 4 of us. They transferred our reservation to a courtyard.

Young Juhn

3/5

29 Jan, 2024

Dan Spine

1/5

14 Jan, 2024

H.J Yang

2/5

30 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.