Residence Inn by Marriott Houston Downtown/Convention Center

4.1/5(654 Reviews) rating

3 Star Hotel locationPin

Houston, Texas

Residence Inn by Marriott Houston Downtown/Convention Center exterior_detail

1/71

About hotel

Experience the perfect blend of convenience and luxury at our centrally located hotel, the Residence Inn by Marriott Houston Downtown/Convention Center. Strategically situated near popular attractions like Minute Maid Park and the George R. Brown Convention Center, our hotel is an ideal choice for both business and leisure travelers. Relax in one of our 171 beautifully designed guestrooms, featuring all the comforts of home with fully equipped kitchens, complimentary Wi-Fi, and 25-inch LCD televisions. Unwind in the separate seating areas and enjoy the added security provided by in-room safes. Our daily housekeeping services allow you to fully relax and make the most out of your stay. Embark on an adventure and explore the diverse range of nearby attractions, such as the Houston Police Department Museum, House of Blues, and Discovery Green, all within walking distance of our hotel. For a wider array of destinations, visit must-see places like the Downtown Aquarium or Eleanor Tinsley Park. For business travelers, our 24-hour business center and easy express check-in and check-out services make work a breeze. After a productive day, rejuvenate at our outdoor pool or stay in shape at our 24-hour fitness center. Satisfy your cravings at our on-site restaurant or grab a quick bite at our snack bar/deli. Don't miss out on our complimentary evening reception offered on select days. Jumpstart your day with our daily complimentary continental breakfast. With major airports, including William Hobby Airport, just a short distance away, getting to and from our hotel is effortless. Whether you're traveling for work or leisure, Residence Inn by Marriott Houston Downtown/Convention Center offers affordable accommodations suitable for a variety of people. Book Residence Inn by Marriott Houston Downtown/Convention Center room prices online and experience the ultimate combination of convenience and opulence at our hotel. Our address, 904 Dallas St, Texas77002, United States, makes it easy for our customers to reach us. From our prime location to our exceptional amenities, come and experience the perfect balance of convenience and indulgence at our hotel.

Highlights

• Ideally located for business and casual travelers near George R. Brown Convention Center • Spacious guestrooms with kitchen amenities and free Wi-Fi • Within 0.6 miles from Toyota Center and 4.3 miles from MD Anderson Cancer Center • Close proximity to tourist attractions like Houston Police Department Museum and Sam Houston Park • Recreational amenities include an outdoor pool and a 24-hour fitness center • Business travelers can take advantage of the 24-hour business center • On-site restaurant and complimentary continental breakfast for guests • Short distance (16.1km) from Houston Hobby Airport and easy access to George Bush Intercontinental Airport (35.8km) • Budget-friendly option with luxury perks such as express check-in and check-out.

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

171

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Valet parking

Banking services

Coffee/tea

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Valet parking

Banking services

Food & Beverages

Coffee/tea

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property is professionally cleaned.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Destination fee: USD 0.61 per accommodation, per night.

We have included all charges provided to us by the property..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

The property is professionally cleaned.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property is professionally cleaned.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Destination fee: USD 0.61 per accommodation, per night.

We have included all charges provided to us by the property..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

The property is professionally cleaned.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹7,823

₹9,947

21% OFF

+ ₹1,263 taxes / night

Earn 90 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹7,823

₹9,947

21% OFF

+ ₹1,263 taxes / night

Update Price

Earn 90 Reward Points

Amenities

Location

Dallas St, Houston, Texas, 77002

View on Maps

Ratings & Reviews

4.1/5

654 Ratings

ReGina W

1/5

8 Dec, 2023

Upon check in, I swiped my card for incidentals, which is normal. The amount was for $121. When I woke up the next morning, my card was charged $50 and $40 bringing my incidentals total to $211 which was very concerning. I spoke with the front desk and they did not give a clear reason as to why this happened but I did receive my money back. The night before I was to check out, I went to the front desk and spoke with the young man at the desk and I informed him that I needed to request a late checkout for both of my rooms the next day. I informed him that we needed until 2pm. He stated that was ok and I walked away. The next morning around 12 noon, I was preparing to get dressed and packed for our departure when suddenly, my room door flew opened and a housekeeper said to me, "this room is a checkout and you still here?" I looked at her in sheer disgust and I informed her that I had a late checkout for 2pm. She had an attitude, looked at me like she was extremely upset and closed my door. She never ONCE knocked on the door before walking into my room. She almost caught me completely naked as I was preparing to get dressed. She then went to my other room which was right next door and she was EXTREMELY NASTY to my daughter as well. Even though a room is scheduled to checkout, you should still have the common courtesy to KNOCK ON THE DOOR AND ANNOUNCE YOURSELF. This property did not provide the usual service that is expected from Marriott. Highly disappointed. Management did not NOTHING to rectify this situation!!!

Eric Vaughn

4/5

10 Dec, 2023

Definitely a nice hotel, in a very convenient location. The room was spacious, and the bed was comfortable. Will be my go to hotel on future trips to Houston for sure. Giving 4 stars because I feel that the breakfast could have been a little better when compared in terms of overall selection to other Residence Inn's and not having anything to drink in the lobby like coffee or water was a bummer. Had to either go back to my room or starbucks when working down there to get something. Also, housekeeping was less than standard. It was my fault that I did not receive housekeeping the first day from leaving the sign on my door and was able to get some fresh towels. However, the next morning, they came but only put up the few towels I had without a full restock, left the bed unmade, and trach in the cans. While not a huge big deal, it still feels like the bare minimum was done in my room.

Kianna Lankford

3/5

5 Sep, 2023

It was a great stay. Great location in downtown, nice amenities, breakfast included, strong water pressure, variety of television channels, and good central air system. Very clean and extremely nice staff. Didn't rate a 10 because the only parking option available was VIP at $45 dollars per night. That was very expensive and not disclosed at the time of the booking. Luckily, I found street metered parking very close by. Overall, it was an extremely nice stay and a great value for a good rate.

Jennifer Manzo

4/5

24 Sep, 2023

A good value for the money. Nothing fancy, but clean and quiet with a comfortable bed and a shower with good water pressure and plenty of hot water. Complimentary breakfast in the morning offered a decent selection of items, though the coffee was not good. That’s ok though, cause there’s a Starbucks right next door. This part of the city seems to be especially dead with very little to do, but that probably contributed to the quietness of the hotel. We Ubered to a few places when we first checked in and that got expensive very quickly, so we ended up walking to where we wanted to go for the remainder of our stay. Pleasant staff. Overall a positive experience.

Jaime Gonzalez

1/5

3 Nov, 2023

the room was dirty, the towels had a weird smell, the tv wasn't working. we got here at 12am after a Dynamos Game, the company in charge of the parking couldn't help, that because my truck was to high, they sent me to look around for public parking. One of the hotel receptionist was no help at all! (because no one explain to us that is 3 hotels in 1) No management available at the time, such a horrible experience. Once that we figure out parking & got with the correct front desk, the lady helping us was very kind & apologize for the other receptionist! which we appreciated, but our room was very uncomfortable! we will never stay here again!

ReGina W

1/5

8 Dec, 2023

Eric Vaughn

4/5

10 Dec, 2023

Kianna Lankford

3/5

5 Sep, 2023

Jennifer Manzo

4/5

24 Sep, 2023

Jaime Gonzalez

1/5

3 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.