Residenza D'Epoca Sant Anna

3.8/5(74 Reviews) locationPin

Florence, Tuscany

1/63

About hotel

Escape to the heart of Florence at Residenza D'Epoca Sant Anna, a charming and affordable townhouse accommodation. Located at Borgo Ognissanti 23, Città Metropolitana di Firenze50123, Italy, our hotel offers comfortable and stylish rooms at affordable Residenza D'Epoca Sant Anna room prices. You won't have to break the bank to stay in the heart of this vibrant city. Choose from our seven air-conditioned rooms, each designed to provide a comfortable and stylish retreat. Catch up on your favorite shows on the flat-screen TV or stay connected with complimentary Wi-Fi. Each room also has its own private bathroom, equipped with complimentary toiletries and a luxurious bidet. Need something extra? We offer amenities such as blackout drapes and cribs upon request. Looking to explore all that Florence has to offer? Our prime location makes it easy to access key tourist hotspots, including the beautiful Piazza di Santa Maria Novella and the impressive Basilica of Santa Maria Novella. You can also take in the stunning architecture of Palazzo Davanzati or indulge in some retail therapy on Via de' Tornabuoni. Our knowledgeable tour and ticket assistance team is available to help you plan your itinerary. Whether you are traveling for business or pleasure, Residenza D'Epoca Sant Anna offers convenient amenities such as complimentary Wi-Fi and a helpful front desk team available during limited hours. And if you're arriving by air, the Florence Airport is just 6.6 km away, so you can easily reach our hotel. Book Residenza D'Epoca Sant Anna online today and experience the affordable luxury and convenience of staying in the heart of Florence.

Highlights

• Heart of Florence: walking distance to Historic Center and Cathedral of Santa Maria del Fiore • Close to popular attractions: Ponte Vecchio, Uffizi Gallery, Palazzo Rucellai • Variety of room options: 7 air-conditioned rooms with flat-screen TVs and free WiFi • Complimentary toiletries and cribs available upon request • Kilometers from airport: 6.6 km from Florence Airport, Peretola • Tour/ticket assistance and free WiFi for convenience

Quick Facts

Check-In

3:30 PM

Check-Out

10:30 AM

Rooms

Popular Amenities

Smoke-free property

Show all Amenities

General Amenities

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards, debit cards, and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Contactless check-in and contactless check-out are available.

The front desk is open daily from 9:30 AM - 2:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards, debit cards, and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

₹4,247

₹5,337

20% OFF

+ ₹497 taxes / night

Earn 47 Reward Points

Flat ₹677.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹4,247

₹5,337

20% OFF

+ ₹497 taxes / night

Update Price

Earn 47 Reward Points

Flat ₹677.75 off included with coupon INTSTAY

Amenities

Location

Borgo Ognissanti, Florence, Tuscany, 50123

View on Maps

Ratings & Reviews

3.8/5

74 Ratings

Jamillah B

1/5

8 Jan, 2024

This hotel is NOT as advertised. The rooms look nothing like the pictures. I was left stranded for hours without access or instructions on how to gain access to my room. I had to call my credit card company in order to get in contact with “reception.” The rooms are hostel style private rooms and this is NOT a hotel. The bathrooms were constantly leaking water and the bed was caving in. Do not stay here!!! For the same price I could have stayed somewhere much nicer. BEWARE!! THIS IS A SCAM!!!

Lux Provisioning

1/5

30 Jan, 2024

Terrible experience! Do not book here! I wish i had read the reviews before! Rooms are nothing like the pictures, it is a room inside an apartment, service is terrible and they will do whatever they can to take more money than agreed. Walls are super thin and you will be woken up by people moving around in th apartment. If i could give a -5 stars I would!!!

Jono Gray

1/5

31 Aug, 2023

An absolute scam! You have to pay €30 if you don’t check in between 3-6pm. Get a lockbox! (Yes it was written in the fine print, but nobody reads that, and basic customer service should allow check in until at least 10pm)

Ryan Power

1/5

11 Jul, 2023

**AVOID!!** Absolutely atrocious! Despite the purposely deceptive “hotel” tag, this is NOT a hotel. This is nothing more than a rented-out dirty unit. There were hairs on the bathroom floor, black scuff marks on most the walls, and the bed was TERRIBLE. The bed was VERY deteriorated, saggy, and needed to be replaced years ago!! Mosquito’s were bad too. The most disgusting part was the communication from the owner. Emails were going back and forth just fine right up until the part where I needed help getting into the actual apartment (since I didn’t have a phone with a sim). The owner clearly put me in the “too-hard” basket and still to this day has not replied to any of my emails. But then I emailed him on a different account which got a reply, proving that he was just ignoring me. Abysmal, disgusting customer service. There were also people coming and going ALL through the night since it’s a unit complex with a “hostel vibe”. It has very with thin walls, and several VERY loud internal doors on all the hallways and entrances, so you won’t be getting any sleep. I honestly don’t know how anyone can live in this building, it felt just like a backpacker hostel except with separate rooms. TERRIBLE experience! Don’t ruin your time in Florence, go somewhere else! If I could give zero stars I would.

European Auto

1/5

7 Jun, 2023

STAY AWAY! This is not a hotel, its worse than a hostel. Stayed here for 3 nights because they refused to refund the money. Extremely noisy, window is from the early 40’s so you can hear the slightest noise. there is yelling, deliveries at 4am outside with banging and scraping. Room is very dirty, no one to complain to, no reception, no housekeeping, nothing. Just someone’s apartment who will not refund your money. Well he’s in for a surprise now. Going to make sure this place gets shut down forever.

Jamillah B

1/5

8 Jan, 2024

Lux Provisioning

1/5

30 Jan, 2024

Jono Gray

1/5

31 Aug, 2023

Ryan Power

1/5

11 Jul, 2023

European Auto

1/5

7 Jun, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.