Reyna Luxury Hotel

4.6/5(104 Reviews) rating

4 Star Hotel

138

1/138

About hotel

Location: With a stay at Reyna Luxury Hotel in Hanoi (Nam Từ Liêm), you'll be within a 5-minute drive of Vietnam National Convention Center and My Dinh National Stadium. This 4-star hotel is 4.6 mi (7.4 km) from West Lake and 5.3 mi (8.6 km) from Ho Chi Minh Mausoleum.Rooms: Make yourself at home in one of the 80 guestrooms featuring minibars and Smart televisions. Your room comes with a memory foam bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and hair dryers.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

National Exhibition Construction Center - 0.6 km / 0.4 mi
Vietnam National Convention Center - 0.9 km / 0.5 mi
Hanoi Museum - 1.1 km / 0.7 mi
Ministry of Foreign Affairs - 1.2 km / 0.8 mi
The Garden Shopping Center - 1.5 km / 0.9 mi
Keangnam Landmark Tower 72 - 1.5 km / 0.9 mi
Vincom Tran Duy Hung - 2 km / 1.2 mi
Charmvit Tower - 2.3 km / 1.4 mi
My Dinh National Stadium - 2.8 km / 1.7 mi
My Dinh Aquatics Centre - 2.8 km / 1.7 mi
Viettel Complex - 3.3 km / 2.1 mi
Hanoi Indoor Games Gymnasium - 3.9 km / 2.4 mi
Hanoi National University - 4.2 km / 2.6 mi
Thu Le Park - 4.4 km / 2.7 mi
Vietnam University of Commerce - 4.4 km / 2.7 mi

The nearest major airport is Noi Bai Intl. Airport (HAN) - 28 km / 17.4 mi

Amenities: Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access.Business Amenities: Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).Dining: Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Designated Smoking Areas

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Designated Smoking Areas

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Private host property.

Guest accommodation is sealed after cleaning.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Private host property.

Guest accommodation is sealed after cleaning.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹4,311

₹8,781

51% OFF

+ ₹662 taxes / night

Earn 49 Reward Points

Flat ₹710.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹4,311

₹8,781

51% OFF

+ ₹662 taxes / night

Update Price

Earn 49 Reward Points

Flat ₹710.50 off included with coupon INTSTAY

Amenities

Location

M_ Tr�, Hanoi, 12000

View on Maps

Ratings & Reviews

4.6/5

104 Ratings

Laszlo Göbölös

5/5

12 Nov, 2023

A good hotel with kind staff close to the National Convention Centre but far away from the city centre. Comfortable, modern rooms, good breakfast. The "city view" is actually a view on some backyards of neighboring buildings. There are no reasonable restaurants available in the vicinity just street food.

Teapot Teapot

1/5

22 Dec, 2023

Despite having made the booking weeks earlier, I was only notified two days prior to arrival that the hotel had made a clerical mistake and overbooked my travel dates. Not impressed.

pham theha

4/5

25 Jan, 2024

Everything else is great except for breakfast; breakfast really bring the experience down a lot for me

Laszlo Göbölös

5/5

12 Nov, 2023

Teapot Teapot

1/5

22 Dec, 2023

Despite having made the booking weeks earlier, I was only notified two days prior to arrival that the hotel had made a clerical mistake and overbooked my travel dates. Not impressed.

pham theha

4/5

25 Jan, 2024

Everything else is great except for breakfast; breakfast really bring the experience down a lot for me

Kellie Papillion

5/5

6 Nov, 2023

This hotel is very beautiful good security reception staff are enthusiastic rooms are clean I am very satisfied.

Sandy Bonucchi Loper

5/5

28 Jun, 2023

Service quality is good, Receptionist to housekeeping staff are all too great. Reyna Luxury Hotel is really prestigious and should be replicated so that nationwide customers can know this brand

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.