Riad Al Jana

4.7/5(84 Reviews) rating

3 Star Hotel

143

1/143

About hotel

Book your stay at Riad Al Jana and experience the perfect blend of traditional Moroccan charm and modern luxury. Our exclusive and family-friendly riad, located at 06 Derb Si Moustapha - Zaouia Lahdar, Rue Assouel, Alhaouz40030, Morocco, just a stone's throw away from the bustling Jemaa el-Fnaa and Dar Bellarj, offers a unique and authentic experience that will leave you in awe. Unwind in one of our six beautifully decorated guestrooms, each featuring a comfortable Select Comfort bed with luxurious bedding for a restful night's sleep. Stay connected with complimentary wired and wireless internet access, and pamper yourself in the indulgent jetted bathtub using premium designer toiletries in your private bathroom. Explore the lively streets of Marrakech, with popular attractions such as the historic Ben Youssef Mosque, Almoravid Koubba, and the Marrakesh Museum all within walking distance. Immerse yourself in the local culture and vibrant markets, or relax with a refreshing swim in our indoor pool after a rejuvenating massage. Our business travelers will appreciate the convenient amenities we offer, including complimentary wired internet access, a well-equipped business center, and conference space. Our dedicated staff is always available to assist with any concierge services you may require. We also provide a roundtrip airport shuttle and cruise ship terminal shuttle for your convenience. Indulge in the rich flavors of Morocco at our on-site restaurant, Restaurant Al Jana, or grab a delicious snack from one of our two coffee shops. With 24-hour room service, you can savor mouth-watering dishes in the comfort of your own room. Book Riad Al Jana online now and experience an unforgettable and truly authentic stay in the enchanting city of Marrakech. Don't miss out on our affordable Riad Al Jana room prices!

Highlights

• Located in the heart of Marrakech, just a 15-minute walk from Jemaa el-Fnaa and Dar Bellarj • Family-friendly riad with 6 individually decorated guestrooms featuring comfortable Select Comfort beds and free Wi-Fi • Private bathrooms with jetted bathtubs and designer toiletries • Within walking distance to popular attractions such as Ben Youssef Mosque, Almoravid Koubba, and Marrakesh Museum • Only 7.5 km from Menara Airport and just 0.3 km from Le Jardin Secret • Onsite amenities include an indoor pool, massage services, and complimentary Wi-Fi • Business travelers will appreciate the conference space, free wired internet access, and shuttle services available for an additional charge • Enjoy Moroccan cuisine at one of the riad's 2 restaurants or take advantage of 24-hour room service • Great option for a range of travelers, from luxury to budget, looking for a convenient and comfortable stay in Marrakech.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Snack bar

Swimming Pool

Designated Smoking Areas

Library

Terrace

Concierge desk

Banking services

Indoor pool

BBQ/Picnic area

Coffee/tea

Airport shuttle service

Train Station Pickup Service

Transportation

Beauty Shop/Salon

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Snack bar

Swimming Pool

Designated Smoking Areas

Library

Terrace

Concierge desk

Banking services

Indoor pool

Activities

BBQ/Picnic area

Food & Beverages

Coffee/tea

Services

Airport shuttle service

Train Station Pickup Service

Transportation

Beauty Shop/Salon

Business

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 15 years old.

Guests must contact this property in advance to reserve onsite parking.

This property accepts major credit cards and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Proof of marriage is required only for Moroccan couples.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age..

Airport shuttle transfer per adult: MAD 180 (one-way).

Airport shuttle transfer per child: MAD 180 (one-way).

We have included all charges provided to us by the property..

Pool access available from 10:00 AM to 7:30 PM.

Reservations are required for massage services. Reservations can be made by contacting the riad prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 15 years old.

Guests must contact this property in advance to reserve onsite parking.

This property accepts major credit cards and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Proof of marriage is required only for Moroccan couples.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Airport shuttle transfer per adult: MAD 180 (one-way).

Airport shuttle transfer per child: MAD 180 (one-way).

We have included all charges provided to us by the property..

Pool access available from 10:00 AM to 7:30 PM.

Reservations are required for massage services. Reservations can be made by contacting the riad prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Pet Policy

Service animals not allowed.

Pets not allowed.

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Amenities

Location

Derb Si Moustapha, Marrakech, 40030

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Ratings & Reviews

4.7/5

84 Ratings

Y Ma

5/5

9 Sep, 2023

We only stayed there one night but we really loved this riad, it’s in the center of the Medina, very convenient to many attractions. Staff were very friendly and helpful. Definitely recommend this place to people who travel to Marrakech.

Hardy Mendrofa

5/5

1 Jul, 2023

First time in Marrakech and we stayed in this beautiful Riad for 4 nights. The staff are very friendly. Especially Mohamed and Younes. Affordable price, clean and good location. Also they have a small hidden pool and rooftop access.

Iacopo Palazzi

5/5

10 Dec, 2022

Amazing experience in Marrakech also thanks to this Riad! Starting from the service, all the people there are very friendly, they treated us as real guests. We felt like really welcomed. The Riad is really in the middle of the Medina, yet out of the caos, during the night you don't hear a noise. We had a couple of requests and they helped us without problems, the staff is super prone to help in any circumstances. Good private taxi service from the airport, even if taxis are not expensive, but at least when you arrive they will wait for you at terminal exit. I also suggest to have dinner there at least once: not only the price is good, but also the quality is above the average because you have to book in advance and choose what you want, they will buy fresh food, cooking it just before your dinner (we definitely felt the difference)!

Aimee Bartlett

5/5

8 Sep, 2022

We had the best holiday here! I stayed here with my two children and as a single Mum, it can be nerve-wracking to stay somewhere so different. The staff at Riad Al Jana could not have been more friendly and helpful. They went above and beyond to make our stay special. There was a misunderstanding about "pancakes" on the menu and my children got small sweet pastries instead of the crepes that they had expected, even though i said it really did not matter, the next day, when we returned from a trip out, there was a knock on our room door and they had made them chocolate crepes especially, which were delicious. The meal that we had at the Riad was one of the best we have ever eaten, made on site by the cook - a real taste of Morocco. I would 100% recommend staying here to get a good insight into the real Marrakesh, it was so different but so much better than big commercial resorts.

Y Ma

5/5

9 Sep, 2023

Hardy Mendrofa

5/5

1 Jul, 2023

Iacopo Palazzi

5/5

10 Dec, 2022

Albert Mateu

5/5

9 Mar, 2023

Beautiful Riad with amazing patios and rooftop. Close to everything and with a very nice service. Mohamed took very good care of us and helped to sort taxis, visits and tours in the city. Thank very much. We will come back!

Aimee Bartlett

5/5

8 Sep, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.