Riad Al Ksar & Spa

4.5/5(226 Reviews) rating

4 Star Hotel

176

1/176

About hotel

Discover the enchanting beauty and charm of Marrakech with a memorable stay at our 4-star riad, Riad Al Ksar & Spa. Perfectly situated in Derb Al Aati Allah Haysalam 1140008, Morocco, our riad offers a luxurious and affordable retreat for all types of travelers. Our 10 elegantly appointed guest rooms boast a unique and sophisticated design, featuring lavish pillow-top beds and luxurious Egyptian cotton sheets. Stay connected with complimentary high-speed wireless internet and pamper yourself in your own private bathroom, complete with deluxe amenities and a modern hairdryer. Conveniently located within walking distance to top attractions like Bahia Palace and El Badi Palace, our riad offers the best of both worlds - a peaceful oasis in the heart of Marrakech. Explore the bustling Mellah Market, discover the rich history of the Moroccan Culinary Arts Museum and Dar Tiskiwin Museum, or venture beyond the city with our shuttle service to the Royal Palace and Agdal Gardens. After a day of cultural immersion, indulge in a rejuvenating experience at our spa, offering a range of premium massages, invigorating body treatments, and revitalizing facials. Relax and unwind in our tranquil outdoor pool or rejuvenate in the steam room. Our riad also offers complimentary wireless internet, concierge services, and babysitting for a hassle-free stay. For corporate travelers, we provide a range of convenient services, including express check-out, dry cleaning and laundry services, and a 24-hour front desk. We also offer a roundtrip airport shuttle and train station pick-up service for an additional fee. Savor the tantalizing flavors of Moroccan cuisine in our poolside restaurant, and admire the stunning panoramic views while dining al fresco. Wind down with a refreshing drink in our stylish bar and lounge or join us for our daily complimentary reception. And start each day on the right foot with our delicious complimentary continental breakfast, available from 8:30 AM to 10:00 AM. Experience unparalleled luxury and convenience at Riad Al Ksar & Spa during your stay in Marrakech. With its perfect location, impeccable services, and affordable Riad Al Ksar & Spa room prices, we are the ideal choice for your next adventure. Book Riad Al Ksar & Spa online today and prepare to be captivated by the beauty and charm of Marrakech.

Highlights

• Centrally located 4-star riad close to top attractions • Complimentary Wi-Fi and individually decorated rooms with pillowtop beds • Spa offering massages, body treatments, and facials • Outdoor pool and steam room for relaxation after a day of sightseeing • Just 8.4 km from Menara Airport and within walking distance to the airport • Shuttle and train station pick-up services available for convenience • On-site restaurant serving Moroccan cuisine and poolside bar for drinks • Complimentary daily continental breakfast and daily reception • Suitable for both casual and business travelers • Budget-friendly options available for all travelers • Located steps away from Mellah Market and within 1.2 km from several historical sites and museums

Quick Facts

Check-In

3:00 PM

Check-Out

10:30 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Shops and commercial services

Snack bar

Bell staff/porter

Designated Smoking Areas

Library

Terrace

Concierge desk

Baby Sitting / Child Services

Hiking

Coffee/tea

Airport shuttle service

Train Station Pickup Service

Transportation

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Shops and commercial services

Snack bar

Bell staff/porter

Designated Smoking Areas

Library

Terrace

Concierge desk

Activities

Baby Sitting / Child Services

Hiking

Food & Beverages

Coffee/tea

Services

Airport shuttle service

Train Station Pickup Service

Transportation

Business

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards, debit cards, and cash.

Cashless transactions are available.

Onsite parties or group events are strictly prohibited.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

No rollaway/extra beds available.

Events/parties not allowed.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 3 per person, per night. This tax does not apply to children under 12 years of age..

We have included all charges provided to us by the property..

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

Reservations are required for golf tee times and massage services. Reservations can be made by contacting the riad prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards, debit cards, and cash.

Cashless transactions are available.

Onsite parties or group events are strictly prohibited.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

No rollaway/extra beds available.

Events/parties not allowed.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

We have included all charges provided to us by the property..

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

Reservations are required for golf tee times and massage services. Reservations can be made by contacting the riad prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹9,060

₹11,668

22% OFF

+ ₹1,078 taxes / night

Earn 101 Reward Points

Flat ₹1,448.25 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹9,060

₹11,668

22% OFF

+ ₹1,078 taxes / night

Update Price

Earn 101 Reward Points

Flat ₹1,448.25 off included with coupon INTSTAY

Amenities

Location

Derb Al Aati Allah Haysalam Medina 11, Marrakech, 40008

View on Maps

Ratings & Reviews

4.5/5

226 Ratings

Cha W

3/5

13 Dec, 2023

We went there for a hammam + massage treatment, and while the staff was friendly and polite, the owner (or manager?) made us feel stressed. We didn‘t feel personally welcomed and we were pushed from one point of the program to the next with him nervously standing beside and not interacting much. When we asked for an additional towel, it was given to us with rolling eyes. We had to pay for a bottle of water that we asked for in between. The place is absolutely beautiful. So it was a pity to not feel like guests

priscilla hampton

4/5

16 Nov, 2023

The location was very hidden and and there wasn’t a sign outside. I didn’t feel that safe walking through the back streets, however once we were inside it was magical. We chose the black scrub and a deep tissue couples massage. All staff were very professional and I have never felt so relaxed after a massage. They also served us tea on the rooftop, and I could have fallen asleep there. Would definitely recommend!

Daniel Diez Alonso

3/5

31 Dec, 2023

Affordable couple's Hammam with average massage in a pretty riad. The communication for booking was pretty dry and unfriendly, although once there all the staff was very nice. We had to wait 30min for our session because they were running late with other clients, which is annoying but they kindly offered tea on the rooftop during our wait. Few things could be improved (creating a more relaxed transition throughout the experience, offering a hair drier, proper explanation of the Hammam treatment...) but given the price difference with other fancy places in Marrakech, it isn't a bad option.

Lynn Trautmann

5/5

15 Jan, 2024

I was in marrakech for a week and looked for a serious place for a hammam experience. My friend and I were happy that we found this place. It was a 15 min walk from the square. Easy to find and easy to book. First we had to make a deposit of 30e and the experience was very nice. We booked the duo hammam with an argan oil (+3€pP) massage (30min) and mint tea at the end for 74€. The workers were very nice and we felt very comfortable. Loved it. Everything was very clean and beautiful.

Cha W

3/5

13 Dec, 2023

priscilla hampton

4/5

16 Nov, 2023

Daniel Diez Alonso

3/5

31 Dec, 2023

Joshua van Grinsven

5/5

22 Dec, 2023

We had the couples hamam including the massage here. It was a great experience for a good price. The staff was friendly and made us feel relaxed.

Lynn Trautmann

5/5

15 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.