Riad Flam & Spa

4.6/5(113 Reviews) rating

4 Star Hotel

223

1/223

About hotel

Location: Riad Flam & Spa is centrally located in Marrakech, a 2-minute walk from Bahia Palace and 12 minutes by foot from Jemaa el-Fnaa. This riad is 1.1 mi (1.7 km) from Koutoubia Mosque and 1.6 mi (2.6 km) from Le Jardin Secret.Rooms: Treat yourself to a stay in one of the 11 individually decorated guestrooms, featuring heated floors. Complimentary wireless Internet access is available to keep you connected. Conveniences include desks and desk chairs, and housekeeping is provided daily.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Bahia Palace - 0.2 km / 0.1 mi
Dar Si Said Museum - 0.2 km / 0.1 mi
Moroccan Culinary Arts Museum - 0.3 km / 0.2 mi
Dar Tiskiwin Museum - 0.3 km / 0.2 mi
Place des Ferblantiers - 0.5 km / 0.3 mi
Mellah Market - 0.6 km / 0.4 mi
Slat al-Azama Synagogue - 0.6 km / 0.4 mi
El Badi Palace - 0.8 km / 0.5 mi
Miaara Jewish Cemetery - 0.9 km / 0.5 mi
Souk El Bahja - 0.9 km / 0.6 mi
Souk of the Medina - 1 km / 0.6 mi
Souk Smarine - 1 km / 0.6 mi
Jemaa el-Fnaa - 1 km / 0.6 mi
Souk Laghzel - 1 km / 0.7 mi
Royal Palace - 1.1 km / 0.7 mi

The nearest major airport is Menara Airport (RAK) - 7 km / 4.3 mi

Amenities: Treat yourself with massages and facials. Additional features at this riad include complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.Business Amenities: Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.Dining: Take advantage of the riad's room service (during limited hours). A complimentary continental breakfast is served daily from 8:30 AM to 11:00 AM.

Quick Facts

Check-In

2:00 PM

Check-Out

11:30 AM

Rooms

Popular Amenities

24-hour front desk

Locker Room

Multilingual Staff

Smoke-free property

Library

Show all Amenities

General Amenities

24-hour front desk

Locker Room

Multilingual Staff

Smoke-free property

Library

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 3.15 per person, per night. This tax does not apply to children under 12 years of age..

Airport shuttle transfer per adult: EUR 20 (one-way).

Airport shuttle transfer per child: EUR 5 (one-way), from 7 to 12 years old.

We have included all charges provided to us by the property..

Reservations are required for massage services. Reservations can be made by contacting the riad prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Airport shuttle transfer per adult: EUR 20 (one-way).

Airport shuttle transfer per child: EUR 5 (one-way), from 7 to 12 years old.

We have included all charges provided to us by the property..

Reservations are required for massage services. Reservations can be made by contacting the riad prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹9,474

₹17,774

47% OFF

+ ₹793 taxes / night

Earn 102 Reward Points

Flat ₹1,466.63 off included with coupon INTSTAY

Select Rooms

Standard Double Room

151 sq.ft (14.03 sq.mt)

Smoking policy – non-smoking available

Soundproof

Desk

Shower

Safe

Room Service

Newspaper

Housekeeping - daily

Air conditioning

Adapter

Blackout Curtains

Wardrobe/Closet

Toothbrush

Private bathroom

Hairdryer

See All

OPTION 1

Partial Refundable

₹9,474

₹17,774

47% OFF

+ ₹793 taxes / night

Update Price

Earn 102 Reward Points

Flat ₹1,466.63 off included with coupon INTSTAY

Amenities

Location

derb sidi moussa, Marrakech, 40000

View on Maps

Ratings & Reviews

4.6/5

113 Ratings

Jodie Thompson

5/5

18 Dec, 2023

This is a beautiful Riad in a perfect location. Gorgeous interior design comfortable beds and immaculate. Breakfast was delicious and the staff can’t do enough for you. We will be back. I highly recommend Riad Flam & Spa

Klaudia K.

5/5

16 Nov, 2023

Nice and very helpful hotel staff. Beautiful view for all town from the taracce. Places for rest are also available for tourists. Nice location in the downtown. The swimming pool is very tiny, but it looks good on the pictures ;) Breakfasts are ok. Coffee/tea/juice are also served. Most of the things are sweet, but you can easily ask for eggs/omelette if you prefer. You can also book a massage/ hammam.

Gretchen Devine

5/5

6 Feb, 2023

I cannot say enough great things about Riad Flam. I have stayed there on 3 separate occasions now, and for good reason! The Riad itself is stunning, with authentic Moroccan decor and a beautiful terrace. The breakfast (and any other meals ordered) are absolutely delicious. The location is perfect; near by the main areas, but off the beaten path so you are also able to rest & relax. But the staff?! They are all incredibly kind & will go out of their way to help you with anything you should ask for. Special thank you to Lahoucine who always makes our stays at Flam so wonderful. Can’t recommend this place enough!

Jodie Thompson

5/5

18 Dec, 2023

Klaudia K.

5/5

16 Nov, 2023

Gretchen Devine

5/5

6 Feb, 2023

Aundaray Guess

5/5

2 Apr, 2023

Loved this hotel and the people who work here. They truly care about your experience and made it feel so welcoming. Also with my travels in Morocco, one of the few places with excellent wi-fi.

Sumaiya Khatun

5/5

7 Jan, 2023

Very beautiful hotel. Rooms are spacious and well decorated. Very unique styled riad I must say. They provide very delicious and tasty breakfast. Staffs are very welcoming and friendly. Definitely recommend this place.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.