Riad Shambala

4.5/5(119 Reviews) rating

3 Star Hotel

1/33

About hotel

Prepare to immerse yourself in the vibrant and captivating culture of Marrakech with a stay at Riad Shambala. Strategically located in the bustling Medina area, our charming riad provides easy access to popular attractions such as Jemaa el-Fnaa and Majorelle Gardens, along with key amenities like Marrakech Plaza. Lose yourself in the busy souks and discover treasures from local artisans - all just a 5-minute drive away. Each of our 5 guestrooms is thoughtfully adorned with traditional Moroccan elements, ensuring a comfortable and authentic stay. All rooms come equipped with complimentary Wi-Fi, allowing you to stay connected during your travels. Need to relax and rejuvenate? Take a dip in our indoor pool or treat yourself to a rejuvenating massage. Our attentive staff is dedicated to catering to your needs, offering extra services like concierge assistance to make your stay truly memorable. Uncover the rich history and alluring architecture of Marrakech with a visit to nearby attractions such as Dar el Bacha Palace and Ben Youssef Mosque. For those in need of some retail therapy, head to Ensemble Artisanal or Souk Cherifia. And for a truly local experience, join us at our daily complimentary reception where you can mingle and indulge in authentic Moroccan dishes. Start your day off right with a delicious full breakfast, available daily from 7 AM to noon. For lunch or dinner, our riad's restaurant serves up a mouthwatering menu, or you can enjoy the convenience of in-room dining with our room service. To ensure a hassle-free stay, we offer express check-out and laundry services, and can arrange airport shuttles for a fee. Don't miss your chance to experience the affordable and diverse accommodations of Riad Shambala - book your stay today and discover the enchanting wonders of Marrakech. Riad Shambala room prices are budget-friendly and suitable for all types of travelers. To book your stay with us, simply visit our website and Book Riad Shambala Online. Our address is DERB SIDI MESSAOUD 11140000, Morocco, making it easy for our guests to locate and reach us. So why wait? Reserve your stay at Riad Shambala and experience the charming city of Marrakech like never before.

Highlights

• Centrally located in Medina, within 5-minute drive to Jemaa el-Fnaa and Zaouia El Abassia • 1.5 km from Majorelle Gardens and 1.2 km from Marrakech Plaza • 5 individually decorated guestrooms with complimentary Wi-Fi and daily housekeeping • Onsite massages and indoor pool for relaxation • 24-hour airport shuttle and concierge services available • Within walking distance to popular attractions such as Dar el Bacha Palace and Yves Saint Laurent Museum • Menara Airport (RAK) is only 7.7 km away • Restaurant serving lunch and dinner, complimentary daily reception with drinks • Budget-friendly prices for luxury, boutique, and budget options • Perfect for both casual and business travelers seeking a prime location and top-notch amenities.

Quick Facts

Check-In

12:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Snack bar

Designated Smoking Areas

Library

Terrace

Concierge desk

Indoor pool

Game Room

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Snack bar

Designated Smoking Areas

Library

Terrace

Concierge desk

Indoor pool

Activities

Game Room

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

No elevators.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MAD 34.10 per person, per night. This tax does not apply to children under 12 years of age..

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the riad prior to arrival, using the contact information on the booking confirmation..

Alcohol is not served at this property..

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

No elevators.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the riad prior to arrival, using the contact information on the booking confirmation..

Alcohol is not served at this property..

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

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Amenities

Location

Derb Sidi Massoud, Marrakech, 40000

View on Maps

Ratings & Reviews

4.5/5

119 Ratings

Aya Hadidi

5/5

13 Dec, 2023

Very nice Riad and Rabie is very helpful and nice The rooms are clean and spacious. We really enjoyed our stay! I recommend it 😃 One thing to mention it is close to the main street so you can take your trips from there and carrefour and the new city

Van Parijs Lara

5/5

20 Nov, 2023

The stay at Riad Shambala gets a 5 star for the host. Rabiaa made us feel like home and he told use everything we needed to know whenever we had questions. Breakfast on the roof was also perfect. We loved the location. It's nice to walk to the city center true the narrow streets. So we discoverd a little bit the local life. Everything in the bathroom works but a revision might be nice. It was a little bit noisy but as soon we told the host, he took care of it. So lovely stay!!

Lara Moreno

5/5

21 Apr, 2023

I loved everything. Starting with the fact that i had to cancel reservation at short notice because of flight changes and they didn’t charge me for the cancellation and rebooked for the dates I wanted. When we got there Rabi explained a lot of things about the areas, the best places to visit and even about scams. The breakfast was very good and Rabi was very attentive. I didn’t feel unsafe in the area, yes there’s people that sit next to riad but they don’t even speak to you, they’re just there living among them. we could walk from the road to every place, without need to book taxis. 5 stars, will 100% recommend

Sarah O'Connor

5/5

24 Jun, 2022

Myself and my friend really enjoyed our stay here. We received a warm welcome from Redouane who provided a map of Marrakesh and made suggestions about things to see. The riad is extremely clean and cosy, the traditional Moroccan decor and use of incense added to the ambience. Our room and en-suite was very clean and there was air conditioning which helped cool us down during the heat. We made the mistake of not writing ahead to let the property know that we required two beds however, Redouane offered to change our room once other guests were gone and another room was available. We were ok with sharing so didn't move but this is a great example of how accommodating he was during our stay. The breakfast was lovely each morning and it was such a pleasant experience to have it in the tranquil and relaxing common area downstairs. We spent a good bit of time between the common area and the rooftop terraces in between our trips out exploring Marrakesh and it was such a lovely added bonus to have these areas to relax in. Our trip was definitely added to with Redouane’s welcoming and friendly nature. We have been afforded with many pleasant experiences during our travels but Redouane’s kind and welcoming nature will stay with us for a long time. We feel the location was good and that the property was well worth the price. We hope to return to Marrakesh in the future and wouldn’t hesitate to stay in Riad Shambala.

Clare Baker

5/5

20 Jun, 2022

If I could give it more stars I would. Our stay has been amazing. The room was clean and cosy with lovely air conditioning. The terraces are stunning! We see the riad being maintained daily by staff. Redouane is the best host we’ve ever had, lovely person who really made us feel like we were home and did everything he could to ensure we felt comfortable. The breakfast was divine and kept us full for the day during the hot walking through the city! All in all, we’re already planning our next trip here!

Aya Hadidi

5/5

13 Dec, 2023

Van Parijs Lara

5/5

20 Nov, 2023

Lara Moreno

5/5

21 Apr, 2023

Sarah O'Connor

5/5

24 Jun, 2022

Clare Baker

5/5

20 Jun, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.