Riverland Inn & Suites

google-logo3.6/5(713 Reviews)rating3 Star HotellocationPinKamloops, British Columbia
Facade 1
Room 2
count172
    5,4853,861

    About hotel

    For the ultimate experience in Kamloops, look no further than Riverland Inn & Suites. Our prime location in the heart of the city makes it easy to explore all the top attractions, dining spots, and entertainment options. With a 15-minute walk, you can reach Exhibition Park and Secwepemc Museum & Heritage Park, while Thompson Rivers University and Pioneer Park are just a quick drive away. Choose from our 58 thoughtfully designed guestrooms, each equipped with modern amenities to ensure your utmost comfort. Watch your favorite shows on the LCD television with cable programming, or stay connected with complimentary Wi-Fi. Our bathrooms feature shower/tub combinations and complimentary toiletries for a refreshing experience. Plus, every room comes with coffee/tea makers and ironing facilities for added convenience. Take in the tranquility of our hotel's terrace and garden, or stay connected with our complimentary wireless Internet as you plan your day. Our picnic area, barbecue grills, and reception hall make for a memorable stay. Business travelers will appreciate our express check-out, complimentary newspapers, and 24-hour front desk service. And with on-site parking, your arrival and departure will be a breeze. Satisfy your taste buds with delicious snacks and quick bites from our snack bar and deli, or explore the nearby dining options. Whether you're seeking a peaceful retreat or an adventure-filled vacation, Riverland Inn & Suites offers affordable accommodations suitable for a variety of visitors. And with the Kamloops, BC (YKA) airport just 13.5 km away, our hotel is easily accessible for all travelers. Experience the ultimate in comfort, convenience, and exceptional service at Riverland Inn & Suites in Kamloops. Book your stay with us online and take advantage of our affordable Riverland Inn & Suites room prices. Our address at 1530 River St, British ColumbiaV2C 1Y9, Canada makes it easy for you to reach us. Don't miss out on the true essence of luxury – book Riverland Inn & Suites online today.
    Highlights
    • Close to airport: 13.5 km | railway station: 2.7 km • Within walking distance of Exhibition Park and Secwepemc Museum & Heritage Park • Golf hotel with 58 guestrooms and LCD TVs • Complimentary Wi-Fi and cable programming • Multiple nearby attractions, including Sagebrush Theatre and Kamloops Heritage Railway • Terrace, garden, and picnic area for relaxation • Business amenities, including 24-hour front desk and free newspapers • Budget-friendly option with free local calls and parking • Snack bar/deli for convenient meals on-site
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    Quick Facts

    Check-In
    3:00 PM
    Check-Out
    11:00 AM
    Rooms
    58
    Floors
    3
    Popular Amenities
    Popular Amenities
      General Amenities

      24-hour front desk

      Newspaper

      Snack bar

      Vending machines

      Accessible parking

      Designated Smoking Areas

      Terrace

      Indoor pool

      Activities

      BBQ/Picnic area

      Hiking

      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card may be required at check-in for incidental charges.

      Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

      The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

      This property accepts credit cards; cash is not accepted.

      This property reserves the right to pre-authorize the guest's credit card prior to arrival.

      Cashless transactions are available.

      Long-term renters welcome.

      Safety features at this property include a fire extinguisher and window guards.

      Professional property host/manager.

      Property follows sanitization practices of Ecolab (3rd party expert - Global).

      Shield between guests and staff in main contact areas.

      Social distancing measures are in place.

      Staff temperature checks are conducted regularly.

      Guests are provided with free hand sanitizer.

      Property is cleaned with disinfectant.

      Cashless transactions are available.

      Staff wears personal protective equipment.

      Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

      Masks are available to guests.

      Contactless check-in is available.

      Protective clothing is available to guests.

      Essential workers only - NO.

      Property does not offer onsite COVID-19 testing.

      Masks are compulsory at the property.

      No cribs (infant beds) available.

      No rollaway/extra beds available.

      Property follows sanitization practices of COVID-19 Guidelines (CDC).

      No elevators.

      Property does not require health documentation at check-in.

      Contactless check-out is available.

      Property confirms they are implementing guest safety measures.

      Contactless food service / room service is available.

      Property confirms they are implementing enhanced cleaning measures.

      Reservation might be required for some facilities onsite.

      Commonly-touched surfaces are cleaned with disinfectant.

      Special check-in instructions

      You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: CAD 100 per stay.

      We have included all charges provided to us by the property..

      Pool access available from 8:30 AM to 10:30 PM.

      Up to 2 children 16 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding..

      The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

      Cashless payment methods are available for all transactions.

      Contactless check-in and contactless check-out are available.

      Front desk staff will greet guests on arrival.

      Pet Policy

      Pets not allowed.

      Service animals are exempt from fees/restrictions.

      Service animals are allowed.

      Property Rules
      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card may be required at check-in for incidental charges.

      Property Rules
        Check-in instructions

        Extra-person charges may apply and vary depending on property policy.

        Government-issued photo identification and a credit card may be required at check-in for incidental charges.

        Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

        The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

        This property accepts credit cards; cash is not accepted.

        This property reserves the right to pre-authorize the guest's credit card prior to arrival.

        Cashless transactions are available.

        Long-term renters welcome.

        Safety features at this property include a fire extinguisher and window guards.

        Professional property host/manager.

        Property follows sanitization practices of Ecolab (3rd party expert - Global).

        Shield between guests and staff in main contact areas.

        Social distancing measures are in place.

        Staff temperature checks are conducted regularly.

        Guests are provided with free hand sanitizer.

        Property is cleaned with disinfectant.

        Cashless transactions are available.

        Staff wears personal protective equipment.

        Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

        Masks are available to guests.

        Contactless check-in is available.

        Protective clothing is available to guests.

        Essential workers only - NO.

        Property does not offer onsite COVID-19 testing.

        Masks are compulsory at the property.

        No cribs (infant beds) available.

        No rollaway/extra beds available.

        Property follows sanitization practices of COVID-19 Guidelines (CDC).

        No elevators.

        Property does not require health documentation at check-in.

        Contactless check-out is available.

        Property confirms they are implementing guest safety measures.

        Contactless food service / room service is available.

        Property confirms they are implementing enhanced cleaning measures.

        Reservation might be required for some facilities onsite.

        Commonly-touched surfaces are cleaned with disinfectant.

        Special check-in instructions

        You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: CAD 100 per stay.

        We have included all charges provided to us by the property..

        Pool access available from 8:30 AM to 10:30 PM.

        Up to 2 children 16 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding..

        The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

        Cashless payment methods are available for all transactions.

        Contactless check-in and contactless check-out are available.

        Front desk staff will greet guests on arrival.

        Pet Policy

        Pets not allowed.

        Service animals are exempt from fees/restrictions.

        Service animals are allowed.

        3,861

        5,485

        30% OFF

        + ₹815 taxes / night

        Earn 46 Reward Points
        offer_iconFlat ₹668.00 off included with coupon INTSTAY

        Select Rooms

        comingsoon

        OPTION 1

        Partial Refundable
        Charges for cancellations done after 08:31 PM, 01 December (local time at the property) - 100.00% of the booking amount.

        3,861

        5,485

        30% OFF

        + ₹815 taxes / night

        Update Price
        Earn 46 Reward Points
        offer_iconFlat ₹668.00 off included with coupon INTSTAY

        Amenities

        Location
        1530 River St, Kamloops, British Columbia, V2C 1Y9

        Ratings & Reviews

        3.6/5

        713 Ratings

        Linden Blake
        google-logo
        1/5
        11 Oct, 2023

        This hotel is the worst hotel me & my partner has ever stayed in. It is beyond me how they are still running the way they are. We pulled up and first impressions weren't too good, we decided to give it the benefit of the doubt. We checked in and wished we never entered the room. The owner reckons he gave up the 'upgraded room' which if that is the upgrade I would hate to see what their normal rooms look like. There were stains all over the carpets, sofas and bed. The toilet seat came loose when used with dried up urine on it. There was dust everywhere. The fridge was dirty. The room had a horrible smell which turned our stomachs. There were flies everywhere in the room. When we checked out (within an hour of checking in and booked a nicer hotel down the road) I told the lady behind the desk that we wanted to check out because the room is disgusting, she didn't blink an eye and didn't seem surprised at all. No apology either. I'm really not sure how anyone could stay there. If only 0 stars was an option. 1 star is being very generous. Absolutely disgraceful & disgusting.

        Read More
        June Wilde-Eremko
        google-logo
        4/5
        28 Dec, 2023

        We would give the Riverland Inn & Suites a full 5 stars. The service was wonderful! The location was perfect for us given the close proximity to the River Trail. The free breakfast was acceptable with eggs, toast, juice and coffee and an assortment of dried cereal. If the rooms were given a little more attention, I would definately give this facility a 5 star due to the size of the suite and the lovely river view.

        Read More
        Trevor Howes
        google-logo
        1/5
        6 Oct, 2023

        We booked a room in this facility months ago for a youth sporting event. I checked into a suite with kitchen to find it dirtier than any other hotel I have ever stayed at. The smell of cigarette smoke was strong enough to give me an instant headache. We had the doors open for hours, no change in the disgusting smell. I removed two full garbage cans of food, mostly meat, most unwrapped and loose from the fridge and freezer. My 14 year old son went to get into the pull out couch bed and found cigarette butts and narcotics under the cushions. When I called the manager I was told there is no house keeping. There were no rooms available to move us into until the following night. I insisted on the mess to be cleaned. The night manager came with a vacuum and no cleaning or disinfectant products. I ended up having to help clean the room. In doing so we found more cigarette butts, narcotics and food under the couch. This manager told me I would not be charged for the night. The next morning I requested the new room and wanted to ensure it would be ready when we returned later. The day manager told me I needed to understand that there are three levels of government involved in this type of issue and the previous guest suffered from mental health issues. (Social housing homeless contracts, construction crews and fire victims are how this facility likes to earn their money, families and non junkies beware) I stopped him and told him none of this matters as his staff did not clean the room and my minor child found narcotics in his bed. I was told I would be charged one night at the rate on the regular room. The next day at checkout I stated I felt there should be zero charge for the two nights. The manager said one night charge is all they would do. I told him to I would contact the management later. One week later is see a full charge for the suite and regular room. I called and the desk manager told me there would be no credits and I can call whomever I want to fight it, including legally. This facility clearly has no care for their guests safety. Next time, I would choose under the bridge next store over this absolutely filthy government housing project.

        Read More

        3.6/5

        713 Reviews

        Linden Blake
        google-logo
        1/5
        11 Oct, 2023
        This hotel is the worst hotel me & my partner has ever stayed in. It is beyond me how they are still running the way they are. We pulled up and first impressions weren't too good, we decided to give it the benefit of the doubt. We checked in and wished we never entered the room. The owner reckons he gave up the 'upgraded room' which if that is the upgrade I would hate to see what their normal rooms look like. There were stains all over the carpets, sofas and bed. The toilet seat came loose when used with dried up urine on it. There was dust everywhere. The fridge was dirty. The room had a horrible smell which turned our stomachs. There were flies everywhere in the room. When we checked out (within an hour of checking in and booked a nicer hotel down the road) I told the lady behind the desk that we wanted to check out because the room is disgusting, she didn't blink an eye and didn't seem surprised at all. No apology either. I'm really not sure how anyone could stay there. If only 0 stars was an option. 1 star is being very generous. Absolutely disgraceful & disgusting.
        June Wilde-Eremko
        google-logo
        4/5
        28 Dec, 2023
        We would give the Riverland Inn & Suites a full 5 stars. The service was wonderful! The location was perfect for us given the close proximity to the River Trail. The free breakfast was acceptable with eggs, toast, juice and coffee and an assortment of dried cereal. If the rooms were given a little more attention, I would definately give this facility a 5 star due to the size of the suite and the lovely river view.
        Trevor Howes
        google-logo
        1/5
        6 Oct, 2023
        We booked a room in this facility months ago for a youth sporting event. I checked into a suite with kitchen to find it dirtier than any other hotel I have ever stayed at. The smell of cigarette smoke was strong enough to give me an instant headache. We had the doors open for hours, no change in the disgusting smell. I removed two full garbage cans of food, mostly meat, most unwrapped and loose from the fridge and freezer. My 14 year old son went to get into the pull out couch bed and found cigarette butts and narcotics under the cushions. When I called the manager I was told there is no house keeping. There were no rooms available to move us into until the following night. I insisted on the mess to be cleaned. The night manager came with a vacuum and no cleaning or disinfectant products. I ended up having to help clean the room. In doing so we found more cigarette butts, narcotics and food under the couch. This manager told me I would not be charged for the night. The next morning I requested the new room and wanted to ensure it would be ready when we returned later. The day manager told me I needed to understand that there are three levels of government involved in this type of issue and the previous guest suffered from mental health issues. (Social housing homeless contracts, construction crews and fire victims are how this facility likes to earn their money, families and non junkies beware) I stopped him and told him none of this matters as his staff did not clean the room and my minor child found narcotics in his bed. I was told I would be charged one night at the rate on the regular room. The next day at checkout I stated I felt there should be zero charge for the two nights. The manager said one night charge is all they would do. I told him to I would contact the management later. One week later is see a full charge for the suite and regular room. I called and the desk manager told me there would be no credits and I can call whomever I want to fight it, including legally. This facility clearly has no care for their guests safety. Next time, I would choose under the bridge next store over this absolutely filthy government housing project.
        Tara Pryce
        google-logo
        1/5
        30 Jan, 2024
        The one staffer is rude cold, overbearing and Actually quite rude almost bullying and it makes me feel like im lucky he's letting me stay here. There are absolutely no drinks of any sort or food other than mr.noodle being sold here and no vending machines. The continental breakfast was good . But i would never recommend this place or give it my business again. Its suppossed to be a pleasant experience staying at a inn. Not ome where im just waiting to be harrassed
        Landyn Klitch
        google-logo
        1/5
        25 Jan, 2024
        Would not stay here again, rooms are not very clean, ants crawling around everywhere (dead ones in every corner, on the counter), everywhere else you look it is dirty from previous guests. Not a great location either. Edit- I woke up this morning and there was a trail of ants going through the sink and into the back of the counter!

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

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          Riverland Inn & Suites Price Start at INR 3861/Night

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          50.674967

          2024-12-21

          2024-12-22

          British Columbia
          British Columbia
          V2C 1Y9
          CA

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          10

          3.6

          713

          24-hour front desk

          Newspaper

          Snack bar

          Vending machines

          Accessible parking

          Designated Smoking Areas

          Terrace

          Indoor pool

          BBQ/Picnic area

          Hiking