Rixos The Palm Hotel & Suites

4.7/5(8.51K Reviews) rating

5 Star Hotel locationPin

Dubai, Dubai

Rixos The Palm Hotel & Suites exterior_detail

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About hotel

Step into a world of opulence and grandeur at Rixos The Palm Hotel & Suites, an exquisite haven of luxury nestled in the vibrant city of Dubai. Immerse yourself in an unforgettable experience that combines elegance, comfort, and convenience, all within reach of the city's most iconic attractions. With 230 exquisitely designed rooms, our accommodations offer a sanctuary of tranquility and sophistication. Each room is thoughtfully furnished with contemporary amenities, including minibars, plasma televisions, and complimentary wireless internet access. Indulge in the ultimate relaxation with our private bathrooms, featuring deep soaking bathtubs and invigorating rainfall showerheads that provide a truly lavish experience. At our hotel, we take pride in providing an array of attractions and facilities to enhance your stay. Unwind and rejuvenate at our luxurious spa, where you can indulge in revitalizing massages, invigorating body treatments, and rejuvenating facials. Dive into bliss at one of our two outdoor swimming pools or bask in the sun on our private beach. With complimentary shuttle services to nearby shops, we ensure that all your desires are just a stone's throw away. For our esteemed business travelers, we offer a fully equipped business center and state-of-the-art conference facilities, ensuring that productivity is never compromised. Our dedicated staff is always on hand to cater to your every need, and our concierge services are available to assist you in making the most of your time in Dubai. Savor a culinary journey like no other at our three exquisite restaurants, each offering a tantalizing array of gastronomic delights. Unwind with a refreshing drink at one of our bars, including a beach bar and a poolside bar, or indulge in the comfort of your own room with our 24-hour room service. Located at Palm Jumeirah, East Crescent18652, United Arab Emirates, Rixos The Palm Hotel & Suites is easily accessible for our guests. Embrace the allure of Dubai and book your stay with us to experience the pinnacle of luxury and hospitality. Discover the affordable accommodations suitable for a variety of people at Rixos The Palm Hotel & Suites. Don't miss out on our competitive Rixos The Palm Hotel & Suites room prices. Book Rixos The Palm Hotel & Suites Online now to secure your unforgettable stay.

Highlights

• 5-star hotel located in Dubai, with a stunning view of the Palm • 230 air-conditioned rooms with minibars and plasma televisions • Complimentary wireless internet access in all rooms • Deep soaking bathtubs and rainfall showerheads in private bathrooms • Close proximity to popular attractions such as Aquaventure and Skydive Dubai • Spa offering massages, body treatments, and facials • 2 outdoor swimming pools and a private beach • Complimentary shuttle to nearby shops • Business amenities including a business center and conference facilities • All-inclusive rates available with onsite dining options and 24-hour room service

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

230

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Sauna

Baby Sitting / Child Services

Children's Pool

Game Room

Nightclub

Tennis on site

Hiking

Tennis court

Breakfast available

Coffee/tea

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Sauna

Activities

Baby Sitting / Child Services

Children's Pool

Game Room

Nightclub

Tennis on site

Hiking

Tennis court

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AED 500.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Guests booked in All-Inclusive rates for 2 nights or more receive access to à la carte meals at L'Olivo and Toro Loco restaurants. Guests booked for 1 night in All-Inclusive rates receive meals at the buffet restaurant.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AED 500.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

East Crescent, Dubai, Dubai, 18652

View on Maps

Ratings & Reviews

4.7/5

8.51K Ratings

David Martin

5/5

24 Jan, 2024

We stayed at The Rixos on the Palm end of January 2024. The weather was perfect for us and our little 3 month old baby girl. The location is right on the top edge of the palm so therefore it’s super private with its own long beach, 4 pools (1 adult only, 2 kid friendly non-alcoholic and 1 with a swim up bar). The hotel in general is very quiet and relaxing. There is a separate kids club and pool, which looks a lot of fun for the kids and attentive staff. For us we chose the quiet pool near the seafood restaurant and a stand out for us was a secluded little section at the back (photo attached) and one of the staff members Nelson. We saw Nelson each day and he was very attentive, making sure we had plenty of refreshments and bringing a great energy and friendly personality. The staff definitely elevate the experience. The only room for improvement is in the hotel rooms themselves. They’re clean and well attended but could do with a revamp just to keep up with the rest of the hotel.

Paul Weston

5/5

15 Jan, 2024

Can't fault the place. For an all inclusive the food and drinks are excellent as are the staff who are very friendly and attentive. The food and service in the restaurants is excellent and the drinks selection is great, lots of cocktails to choose from and a good selection of premium spirits and multiple beers. The place is spotlessly clean and even our basic room was large with both a bath and shower. The beach area was clean and there was good service on the beach and by the pool. It's located at the far end of the palm so a bit of a distance to get off the palm but decent views and with the typical Dubai weather it's a great location for a break in the sun.

Simone De Boer

4/5

29 Dec, 2023

We had such a great experience. The staff is incredible, so nice and so sweet to our kids. You were perfect. We loved the food. The rooms were clean. We had a room that might need a little update. Some damage on the floor and walls, a rubber strip at the window that was a bit loose. Minor stuff, did not affect the stay for us but would have made it a 10

adlouisa

5/5

12 Dec, 2023

The resort is consistently exceeeding my expectations! Steakhouse is superb in service with Katherine attending to us she did not only introduced the dishes but made smart suggestions as well, and took time to take last minute requests! Such an asset to any fine dining restaurant. Will come back to this outlet and hoping to meet bubbly and service -oriented attendant. Food is amazing! And clearly exceptional!

David Martin

5/5

24 Jan, 2024

Paul Weston

5/5

15 Jan, 2024

Simone De Boer

4/5

29 Dec, 2023

Andrey Lagutin

5/5

30 Jan, 2024

I'm very pleased with the hotel. The food here is very good, the staff is friendly, there is great live music and I would like to clarify an important detail: I have a friend named Abadul who works here as housekeeping staff. I want to say that he is the most ideal employee I have ever met and I am glad that I met a person like him. EVERYTHING IS VERY COOL!!!

adlouisa

5/5

12 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.