Roisa Centro

google-logo4.1/5(258 Reviews)rating3 Star HotellocationPinMadrid, Community of Madrid
Terrace 1
Living Area 2
count287
    13,4759,886

    About hotel

    Experience the vibrant charm of Madrid at Roisa Centro, situated in the heart of the city. Our centrally located hotel offers the perfect blend of convenience, comfort, and proximity to the top attractions of Spain's bustling capital. Embrace the energy of Madrid and discover its hidden gems just minutes away from your doorstep. Roisa Centro's prime location puts you within easy access of must-see sights such as the Prado Museum and the iconic Gran Via Street. Immerse yourself in Madrid's rich history and culture, all while enjoying the modern comforts of our 17 thoughtfully designed rooms. Step into your room and feel right at home. Each air-conditioned room is designed with your comfort in mind, featuring a fully equipped kitchen with a full-sized refrigerator and oven. Our cozy memory foam beds, down comforters, and premium bedding ensure a good night's sleep after a day of sightseeing. Explore the city's popular attractions on foot, including Plaza de España-Princesa, Calle de la Princesa, Lope de Vega Theatre, and more. Shopaholics can indulge in Preciados Street and Fnac, while nature lovers can take a stroll to Sabatini Gardens, Plaza de Oriente, and Temple of Debod. At Roisa Centro, we understand the importance of convenience and comfort while traveling. That's why we offer various amenities to make your stay stress-free, including complimentary wireless internet, multilingual staff, and express check-out. Close your eyes and let Madrid's allure captivate you, knowing that at Roisa Centro, every detail is tailored to make your stay seamless. Book Roisa Centro online and discover Spain's capital with us at Calle San Bernardo 87, Madrid 28015, Spain. Your passport to an unforgettable experience awaits.
    Highlights
    • Centrally located hotel in Madrid's vibrant Madrid Centro area • Within a short drive of top attractions such as Gran Via Street and Prado Museum • Conveniently located just 14.6 km from Adolfo Suarez Madrid-Barajas Airport • Close proximity to Plaza de España and other popular tourist spots in the city • 17 modern, air-conditioned rooms with kitchens and complimentary WiFi • Memory foam beds with premium bedding for a comfortable stay • Budget-friendly option for both casual and business travelers • Complimentary tour/ticket assistance for easy exploration of the city • Express check-out, multilingual staff, and an elevator for convenience.
    Read More

    Quick Facts

    Check-In
    3:00 PM
    Check-Out
    11:00 AM
    Rooms
    18
    Floors
    6
    Popular Amenities
    Popular Amenities
      General Amenities

      Lift/ Elevator

      Multilingual Staff

      Smoke-free property

      Vending machines

      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

      The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

      Tax ID - VT685.

      This property accepts credit cards, debit cards, and cash.

      Safety features at this property include a fire extinguisher and a first aid kit.

      Professional property host/manager.

      Contactless check-out is available.

      Shield between guests and staff in main contact areas.

      Property confirms they are implementing guest safety measures.

      Temperature checks are available to guests.

      Social distancing measures are in place.

      Staff temperature checks are conducted regularly.

      Property confirms they are implementing enhanced cleaning measures.

      Guests are provided with free hand sanitizer.

      Property is cleaned with disinfectant.

      Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

      Staff wears personal protective equipment.

      Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

      Masks are available to guests.

      Contactless check-in is available.

      Protective clothing is available to guests.

      Essential workers only - NO.

      Gloves are available to guests.

      No rollaway/extra beds available.

      Commonly-touched surfaces are cleaned with disinfectant.

      Special check-in instructions

      You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: EUR 200 per stay.

      We have included all charges provided to us by the property..

      Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

      Only registered guests are allowed in the guestrooms..

      Contactless check-in and contactless check-out are available.

      The front desk is open daily from 10:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival. Guests are recommended to download the property's TESA mobile app before check-in.

      Pet Policy

      Pets not allowed.

      Property Rules
      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Property Rules
        Check-in instructions

        Extra-person charges may apply and vary depending on property policy.

        Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

        Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

        The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

        Tax ID - VT685.

        This property accepts credit cards, debit cards, and cash.

        Safety features at this property include a fire extinguisher and a first aid kit.

        Professional property host/manager.

        Contactless check-out is available.

        Shield between guests and staff in main contact areas.

        Property confirms they are implementing guest safety measures.

        Temperature checks are available to guests.

        Social distancing measures are in place.

        Staff temperature checks are conducted regularly.

        Property confirms they are implementing enhanced cleaning measures.

        Guests are provided with free hand sanitizer.

        Property is cleaned with disinfectant.

        Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

        Staff wears personal protective equipment.

        Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

        Masks are available to guests.

        Contactless check-in is available.

        Protective clothing is available to guests.

        Essential workers only - NO.

        Gloves are available to guests.

        No rollaway/extra beds available.

        Commonly-touched surfaces are cleaned with disinfectant.

        Special check-in instructions

        You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: EUR 200 per stay.

        We have included all charges provided to us by the property..

        Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

        Only registered guests are allowed in the guestrooms..

        Contactless check-in and contactless check-out are available.

        The front desk is open daily from 10:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival. Guests are recommended to download the property's TESA mobile app before check-in.

        Pet Policy

        Pets not allowed.

        9,886

        13,475

        27% OFF

        + ₹894 taxes / night

        Earn 107 Reward Points
        offer_iconFlat ₹1,540.13 off included with coupon INTSTAY

        Select Rooms

        Studio, Balcony (4 pax)

        560 sq.ft (52.03 sq.mt)

        Smoking policy – non-smoking available

        TV

        Electric kettle

        Soundproof

        Desk

        Shower

        Free toiletries

        Dining table

        Dining area

        Coffee machine

        Stovetop

        Kitchen

        Microwave

        Oven

        Blackout Curtains

        Wardrobe/Closet

        Washing machine

        Sofa bed

        Shampoo

        Private bathroom

        Hairdryer

        Air conditioning

        Ironing Services/ board

        See All

        OPTION 1

        Partial Refundable
        Charges for cancellations done after 03:24 AM, 16 July (local time at the property) - 100.00% of the booking amount.

        9,886

        13,475

        27% OFF

        + ₹894 taxes / night

        Update Price
        Earn 107 Reward Points
        offer_iconFlat ₹1,540.13 off included with coupon INTSTAY

        Amenities

        Location
        San Bernardo, Madrid, Community of Madrid, 28015

        Ratings & Reviews

        4.1/5

        258 Ratings

        Hannah Del Monte
        google-logo
        1/5
        23 Aug, 2023

        To begin with, half of the building was undergoing construction, and no one had warned us about it. There was dust everywhere in the corridors, along with a strange smell. The corridors were filled with construction equipment, blocking the path, including a Stanley knife. The first room assigned to us had construction on all the surrounding walls. We woke up to the room shaking due to heavy machinery and the sound of a hammer banging against the wall right next to the bed. It's already problematic that we weren't informed about the construction, but to place us next to such loud noises was even worse. The room smelled like paint since they were painting the corridors, and dust seeped into the room from under the door. Fortunately, none of us had any breathing or lung problems, but this oversight posed a significant hazard that nobody warned us about. When we attempted to leave the room to escape the noise and smell, a person was working on a wall in the corridor, causing bits of wall to fly in our direction. Consequently, we had to wait in our room for a considerable amount of time as the reception only opened at 1 o'clock. When we explained the situation to the receptionist, he acknowledged that there had been ongoing construction in the building in recent days and mentioned that the workers were only painting the walls and fixing a door on that particular day. I must emphasize that the construction noise was exceptionally loud, causing the entire room to shake, and the dust was pervasive. This went on from 9 AM to 8 PM. We were subsequently relocated to a different room directly above our previous one. While the banging from the construction didn't shake the entire room, it was still deafening and managed to wake us up as soon as it commenced at 9 AM. Dust still managed to infiltrate the room, and they were also in the process of painting this corridor, resulting in a similar odor. In the new room, the hot water didn't function properly, fluctuating from extremely hot to extremely cold continuously. The bathroom emitted a faucet-like smell, and the fridge produced an irritating noise that made falling asleep difficult, compelling us to turn it off during the night. Additionally, the WiFi didn't work correctly, and when combined with the noise, it became impossible to accomplish even a small amount of remote work. On a positive note, the receptionist did make an effort to assist us promptly, the apartment was conveniently located with all necessary amenities nearby, and it was well-equipped with utensils. Considering all of the aforementioned issues, my partner and I are frequent travelers, and we can confidently assert that this was our most disappointing stay to date. We highly recommend avoiding this accommodation.

        Read More
        Abdennour Manssour
        google-logo
        1/5
        17 Jan, 2024

        UPDATE. We had spend a night in this apartments. It was nice. However the next day we found out that my daughter forgot her small bag with her phone. For over a week i have been contacting them about it, but they where telling me they have nit found anything. However i am able to track tge phone and it is being used. Place is nice, but if you forget something they will take it and pretend they did not find it. YOU ARE QUICK IN RESPONDING ON NY REVIEUW. HOWEVER I HAVE NOT SEEN YET ANY ACTION ON MY QWUIRY TGAT I HAVE BEEN CHASING FOR 3 WEEKS. SO IF YOU WANT ME TO CHANGE MY REVIEUW, PLEASE TAKE MY ISSUE AND RESOLVE IT. OTGER THAN THAT I HAVE ALREADY SUBMITTED A COMPLAINT WITH BOOKING.COM ABOUT THIS. IF YOUR STAFF TOOK SOMETHING AND DID NOT REPORT MY STATEMENT IS CORRECT. Just took picture of find my phone and it was active 30min ago.

        Read More
        chika s
        google-logo
        3/5
        11 Mar, 2023

        A good option if you don't care about neighbors' noise at night.The walls are very thin and you hear everything from the hallway. When I stayed there were groups of people, visiting each other's rooms in the building, while making a lot of noise late at night. I am not especially sensitive to noise but had to escape to the living room sofa to be far from the entrance door(you still hear it all)... :( The apartment itself is in a good location, spacious and old but fairly clean, simple check-in.

        Read More

        4.1/5

        258 Reviews

        Hannah Del Monte
        google-logo
        1/5
        23 Aug, 2023
        To begin with, half of the building was undergoing construction, and no one had warned us about it. There was dust everywhere in the corridors, along with a strange smell. The corridors were filled with construction equipment, blocking the path, including a Stanley knife. The first room assigned to us had construction on all the surrounding walls. We woke up to the room shaking due to heavy machinery and the sound of a hammer banging against the wall right next to the bed. It's already problematic that we weren't informed about the construction, but to place us next to such loud noises was even worse. The room smelled like paint since they were painting the corridors, and dust seeped into the room from under the door. Fortunately, none of us had any breathing or lung problems, but this oversight posed a significant hazard that nobody warned us about. When we attempted to leave the room to escape the noise and smell, a person was working on a wall in the corridor, causing bits of wall to fly in our direction. Consequently, we had to wait in our room for a considerable amount of time as the reception only opened at 1 o'clock. When we explained the situation to the receptionist, he acknowledged that there had been ongoing construction in the building in recent days and mentioned that the workers were only painting the walls and fixing a door on that particular day. I must emphasize that the construction noise was exceptionally loud, causing the entire room to shake, and the dust was pervasive. This went on from 9 AM to 8 PM. We were subsequently relocated to a different room directly above our previous one. While the banging from the construction didn't shake the entire room, it was still deafening and managed to wake us up as soon as it commenced at 9 AM. Dust still managed to infiltrate the room, and they were also in the process of painting this corridor, resulting in a similar odor. In the new room, the hot water didn't function properly, fluctuating from extremely hot to extremely cold continuously. The bathroom emitted a faucet-like smell, and the fridge produced an irritating noise that made falling asleep difficult, compelling us to turn it off during the night. Additionally, the WiFi didn't work correctly, and when combined with the noise, it became impossible to accomplish even a small amount of remote work. On a positive note, the receptionist did make an effort to assist us promptly, the apartment was conveniently located with all necessary amenities nearby, and it was well-equipped with utensils. Considering all of the aforementioned issues, my partner and I are frequent travelers, and we can confidently assert that this was our most disappointing stay to date. We highly recommend avoiding this accommodation.
        Abdennour Manssour
        google-logo
        1/5
        17 Jan, 2024
        UPDATE. We had spend a night in this apartments. It was nice. However the next day we found out that my daughter forgot her small bag with her phone. For over a week i have been contacting them about it, but they where telling me they have nit found anything. However i am able to track tge phone and it is being used. Place is nice, but if you forget something they will take it and pretend they did not find it. YOU ARE QUICK IN RESPONDING ON NY REVIEUW. HOWEVER I HAVE NOT SEEN YET ANY ACTION ON MY QWUIRY TGAT I HAVE BEEN CHASING FOR 3 WEEKS. SO IF YOU WANT ME TO CHANGE MY REVIEUW, PLEASE TAKE MY ISSUE AND RESOLVE IT. OTGER THAN THAT I HAVE ALREADY SUBMITTED A COMPLAINT WITH BOOKING.COM ABOUT THIS. IF YOUR STAFF TOOK SOMETHING AND DID NOT REPORT MY STATEMENT IS CORRECT. Just took picture of find my phone and it was active 30min ago.
        chika s
        google-logo
        3/5
        11 Mar, 2023
        A good option if you don't care about neighbors' noise at night.The walls are very thin and you hear everything from the hallway. When I stayed there were groups of people, visiting each other's rooms in the building, while making a lot of noise late at night. I am not especially sensitive to noise but had to escape to the living room sofa to be far from the entrance door(you still hear it all)... :( The apartment itself is in a good location, spacious and old but fairly clean, simple check-in.
        Ian Briggs
        google-logo
        4/5
        8 Jun, 2023
        Great place to stay if you want a more Madrid feel and not looking for a hotel room. Apartment style accomdation with more than sufficient space. Full fridge etc in all apartments. 15min walk from Gran Via but 1 min walk from groceries (2) and resturants... not very user friendly for people with disabilities but no atypical for apartment lodging in Madrid.
        Fabien Sant Fournier
        google-logo
        2/5
        8 Jan, 2023
        Ye arrived after 21:00 so we had to pic up the keys from a bar opposite the road which was fine. The room itself had good facilities but had a bad smell of mould. The general maintenance state of the room wasnt very good, and the walls are paper thin. We stayed on room 3D and could hear every time the neighbouring room opened the tap or flushed the toilet from our bed. There's also a lot of noise from people using the staircase as it's wooden. Communication with the reception wasnt great, at no point was the location of the reception explained and when we wanted to leave our bags with them after check out we were told we'd have to pick them by 17:00 as the reception would be closed after that. The location is great, but I would stay elsewhere due to all the other issues.

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

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          Roisa Centro Price Start at INR 9886/Night

          hotel_imagesmap

          40.428532

          2024-12-29

          2024-12-30

          Community of Madrid
          Community of Madrid
          28015
          ES

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          Roisa Centro - Madrid - Facade

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          Roisa Centro - Madrid - Terrace

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          Roisa Centro - Madrid - Living Area

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          Roisa Centro - Madrid - Terrace

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          Roisa Centro - Madrid - Living Area

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          Roisa Centro - Madrid - Living Area

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          Roisa Centro - Madrid - Terrace

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          Roisa Centro - Madrid - Living Area

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          Roisa Centro - Madrid - Primary image

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          Roisa Centro - Madrid - Terrace

          Room

          Roisa Centro - Madrid - Room

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          Roisa Centro - Madrid - Terrace

          In-Room Dining

          Roisa Centro - Madrid - In-Room Dining

          Terrace

          Roisa Centro - Madrid - Terrace

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          Roisa Centro - Madrid - Primary image

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          Roisa Centro - Madrid - Terrace

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          Roisa Centro - Madrid - Room

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          Roisa Centro - Madrid - Room

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          Roisa Centro - Madrid - In-Room Dining

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          Roisa Centro - Madrid - Room

          10

          4.1

          258

          Lift/ Elevator

          Multilingual Staff

          Smoke-free property

          Vending machines