Royal Orchid Sheraton Hotel & Towers

4.4/5(5.88K Reviews) rating

5 Star Hotel locationPin

Bangkok, Bangkok

Royal Orchid Sheraton Hotel & Towers facade

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About hotel

An unforgettable experience awaits you at the Royal Orchid Sheraton Hotel & Towers. Nestled in the vibrant heart of Bangkok, our 5-star hotel offers an unbeatable combination of lavishness and convenience. Located at 2 Charoen Krung Soi 30, Siphya, Bangkok10500, Thailand, our hotel is a stone's throw away from popular tourist spots like Si Phraya Pier and the River City Shopping Complex. With 726 elegantly furnished and well-equipped air-conditioned rooms, complete with modern amenities like Smart televisions and free Wi-Fi, our hotel offers the perfect blend of comfort and connectivity. Experience the spaciousness and elegance of our rooms, each equipped with a refrigerator and a personal bathroom featuring a separate bathtub and shower. Book Royal Orchid Sheraton Hotel & Towers Online and get access to our amazing facilities like two outdoor swimming pools, a 24-hour health club, and an outdoor tennis court. Our complimentary shuttle service can take you to any nearby destination within 1 kilometer. After a day of exploration, indulge your taste buds at one of our four restaurants or unwind with a drink at our bar or poolside. Whether you're on a business trip or a vacation, our hotel caters to all your needs. With our 30,000 square feet conference center and top-notch event facilities, we are the perfect choice for business travelers. Stay connected with free wired internet access and make use of our business center and limo/town car service for a seamless work experience. Worried about transportation? Our hotel is located near Suvarnabhumi and Don Mueang International Airports, and our roundtrip airport shuttle is available for a nominal fee. Book now and take advantage of our affordable Royal Orchid Sheraton Hotel & Towers room prices for a luxurious and centrally located stay in Bangkok.

Highlights

• Centrally located in Bangkok with easy access to Si Phraya Pier and River City Shopping Complex • Luxurious 5-star hotel with 726 air-conditioned rooms featuring Smart televisions and complimentary WiFi • Within walking distance from popular attractions such as Holy Rosary Church and Bangkokian Museum • Outdoor swimming pools, 24-hour health club, and outdoor tennis court for recreational activities • Business amenities including a business center and limo/town car service for business travelers • Airport shuttle services available for convenience, with Suvarnabhumi and Don Mueang airports within 36.4km and 30.6 km, respectively • Complimentary shuttle service within 1km for easy exploration of the city • On-site amenities include concierge services, gift shops, and newsstands • 4 restaurants and 2 bars, including an international cuisine option, Feast • Buffet breakfast available daily for a fee and room service during limited hours

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

726

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Swimming Pool

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Sauna

Shopping mall

Baby Sitting / Child Services

Children's Pool

Tennis on site

Tennis court

Breakfast available

Airport shuttle service

Transportation

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Swimming Pool

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Sauna

Shopping mall

Activities

Baby Sitting / Child Services

Children's Pool

Tennis on site

Tennis court

Food & Beverages

Breakfast available

Services

Airport shuttle service

Transportation

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property uses solar energy.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Safety and Health Administration (Thailand).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 7 AM to 7 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is not required for transportation to and from this property..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property uses solar energy.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Safety and Health Administration (Thailand).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 7 AM to 7 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is not required for transportation to and from this property..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹10,414

₹11,248

7% OFF

+ ₹1,823 taxes / night

Earn 122 Reward Points

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OPTION 1

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₹10,414

₹11,248

7% OFF

+ ₹1,823 taxes / night

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Earn 122 Reward Points

Amenities

Location

Bang Rak, Bangkok, Bangkok, 10500

View on Maps

Ratings & Reviews

4.4/5

5.88K Ratings

Paul Allen

5/5

19 Jan, 2024

Love this hotel. It is absolutely huge, so there's a risk that it could be industrialized and impersonal. However the staff are so helpful , polite and attentive that you always feel that you're in a home from home. The quality of the food in the Club Lounge is outstanding. The rooms are spacious and comfortable. Great location on the river. Look forward to returning many times.

Verene Richard

5/5

18 Dec, 2023

Great rooms with stunning river view. Facing Iconsiam, a new mall on the opposite side of the river easily accessible by shuttle boat. Just outside the hotel, you can have fresh and delicious Thai street food. We had our dinner there every night during our stay. The hotel surprised my husband with a lovely birthday cake. It was a nice touch, very much appreciated. Rooms are clean, hotel staff are friendly and helpful. Buffet breakfast is good. A place to come back to and to recommend to friends.

Rich P

4/5

4 Jan, 2024

Fantastic location across the river from Icon Siam. Though their river shuttle was down when we were visiting, so that was disappointing and the public ferries that serviced our hotel stopped at 7:00 PM. Service was top notch. Everyone spoke fluent English and everyone treated us with the utmost respect and kindness. Breakfast was very lackluster. I would suggest NOT paying for the breakfast option and just eating at Icon Siam. It will probably be cheaper, and it will definitely be more enjoyable. Rooms were alright. If you splurge a bit and get one of the suites, your room will be gorgeous. If you're just in a regular double room, the views are nice but the rooms are quite average. All in all, probably a 3.5/5 experience, but since half stars aren't an option, 4/5 is more or less fair.

Jagannathan Srinivasamurthy

5/5

21 Oct, 2023

I am pretty sure it is an old hotel after looking at the curtain style, bathroom style, reading light style... 😂 But the rooms are good, good mattress, clean rooms, safe lockers, iron box and ironing pad (some of the new hotels do not have them nowadays).. Got a nice river view room. Good and fast room service, food as well as cleaning. Overall, very nice and staying here for 10 days. This is third day and everything is consistent.

Girish Solanki

5/5

23 Jan, 2024

The hotel is beautifully situated at the shores of Chao Phraya river. It has its own quay and bout that takes you over to the new chopping centre ICONSIAM on the opposite side of the river and a little down the river to the sky train station. About one 100 meters from the hotel is the communal quay that is frequented by several boats and boat lines. This is also a small shopping centre with many antique and art dealers among others. All the rooms have a river view due to the very smart layout of the building with only the corridor windows heading to the city. The junior suits that are on the club levels, from 17 and up, are spacious with a living room and a bedroom and places to put your clothes and other stuff. The bathroom is also pretty large with a good shower area and also with a bathtub for traditionalists. They are probably a tiny number nowadays. However, the furniture and the carpet look old and not very attractive. This together with the carpets in corridors and other public areas devalue somewhat the impression of the hotel and should be updated. Otherwise the hotel looks good and lives up to its five-star level in the lobby, restaurants, the gym and pool area. The club levels have a own dining room at the 27th floor for breakfast and drinks in the late afternoon. When you also can get a lot of different snacks together with your drink. Very nice indeed, so I do recommend picking one of these rooms. One very important quality of this hotel is their staff. They are plentiful, competent, helpful and very nice.

Paul Allen

5/5

19 Jan, 2024

Verene Richard

5/5

18 Dec, 2023

Rich P

4/5

4 Jan, 2024

Jagannathan Srinivasamurthy

5/5

21 Oct, 2023

Girish Solanki

5/5

23 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.