Royal Palace Hotel Baku

4/5(128 Reviews) rating

3 Star Hotel

187

1/187

About hotel

Location: A stay at Royal Palace Hotel Baku places you in the heart of Baku, steps from Nizami Street and Baku City Circuit. This hotel is 0.4 mi (0.7 km) from Fountain Square and 0.8 mi (1.3 km) from Sabir Park.Rooms: Make yourself at home in one of the 13 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Nizami Street - 0.2 km / 0.1 mi
Baku City Circuit - 0.2 km / 0.1 mi
Fountain Square - 0.4 km / 0.2 mi
Nizami Museum - 0.5 km / 0.3 mi
Sabir Park - 0.7 km / 0.4 mi
Dənizkənarı Milli Park - 0.9 km / 0.5 mi
Palace of the Shirvan Shahs - 1 km / 0.6 mi
Maiden's Tower - 1 km / 0.6 mi
Azerbaijan State Academic Opera and Ballet Theatre - 1.1 km / 0.7 mi
Philarmonia Garden - 1.1 km / 0.7 mi
Heydar Aliyev Palace - 1.2 km / 0.7 mi
Azerbaijan State Philharmonic Hall - 1.3 km / 0.8 mi
28 Mall - 1.4 km / 0.8 mi
Caspian Sea - 1.4 km / 0.8 mi
Park Bulvar Mall - 1.6 km / 1 mi

The preferred airport for Royal Palace Hotel Baku is Baku (GYD-Heydar Aliyev Intl.) - 25.3 km / 15.7 mi

Amenities: Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Business Amenities: Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Dining: Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Designated Smoking Areas

Terrace

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Designated Smoking Areas

Terrace

Food & Beverages

Breakfast available

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: AZN 1.10 per person, per night.

We have included all charges provided to us by the property..

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: AZN 1.10 per person, per night.

We have included all charges provided to us by the property..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Islam Safarli Street, Baku, AZ1005

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Ratings & Reviews

4/5

128 Ratings

Ibrahim Arab

1/5

14 Sep, 2023

The room literally is rotten and old CHECK THE PICTURES ATTACHED. The hotel pictures are too old and do not match the reality. I booked based on the previous review and the hotel is mentioned in Lonely Travel guide but there is no quality. I have booked deluxe room and when I arrived they will give me the family room because the hotel is full in return to pay cash. I didn’t have cash and I told them that I booked by card. After long negotiation they gave me the room and GUESS WHAT!!. They asked me to move to another room after 2 days and I refused and I told them that I am going to call the police and booking. I have more pictures but the app allows me only to post 4.

Mohammed Razi

4/5

17 Oct, 2023

Building is old but maintained. Reception guys are cooperative. Heartily breakfast. Nice location near Nizami street.

Cynthia Dcosta

4/5

29 Jun, 2023

Staff were helpful. The deluxe room was spacious n clean. The breakfast was amazing and so was the lady chef saveda.. very welcoming....had a good experience

Lucas Wall

4/5

5 Oct, 2022

Nice hotel in good location close to Fountain Square and pedestrian area with lots of restaurants. But the airport pick-up didn't work out. No driver met us and we had to take a taxi for more than double the price. When we arrived, the clerk gave us a free upgrade to a 2-room suite which is spacious and pretty nice, but no reading lamps and only a small amount of toilet paper provided. Suite has fridge and functioning AC, plus large bathroom.

Ahmed AL Siyabi

1/5

20 Jun, 2022

Unclean hotel. The reception is very bad. At first, he laughs with you, and after you live, their problems begin. Unclean towels. Everywhere we find hair. If you ask for something simple, they starts getting bored and annoyed (I just asked for a towel) I paid a larger amount than it was supposed to because there was no change and they did not accept to return it to me I advise everyone not to stay in this hotel. There are many excellent hotels at the same price and the best treatment with guests

Ibrahim Arab

1/5

14 Sep, 2023

Mohammed Razi

4/5

17 Oct, 2023

Building is old but maintained. Reception guys are cooperative. Heartily breakfast. Nice location near Nizami street.

Cynthia Dcosta

4/5

29 Jun, 2023

Staff were helpful. The deluxe room was spacious n clean. The breakfast was amazing and so was the lady chef saveda.. very welcoming....had a good experience

Lucas Wall

4/5

5 Oct, 2022

Ahmed AL Siyabi

1/5

20 Jun, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.