Royal Riverside Hoi An Hotel

4.5/5(552 Reviews) rating

4 Star Hotel locationPin

Hoi An, Quang Nam

1/69

About hotel

Featuring unparalleled luxury and convenience, Royal Riverside Hoi An Hotel offers affordable accommodations suitable for a variety of guests. Experience our 4-star resort, perfectly situated in the vibrant city of Hoi An. Our prime location puts you just a leisurely 7-minute stroll from the famous Song Hoai Square and a mere 11 minutes from the iconic Chua Cau bridge. Plus, we're conveniently located at 40 Nguyen Du street, Cam Pho Ward, Quang Nam, Vietnam, making it easy for our guests to reach us. Step into our world of opulence and discover our 45 exquisite rooms, each meticulously designed to ensure your utmost comfort. Indulge in the plush memory foam beds, dressed in luxurious Egyptian cotton sheets. And enjoy modern amenities such as mini bars, LCD televisions, and complimentary Wi-Fi and wired internet access. Admire breathtaking views of the Thu Bon River or the lively streets of this charming city from your room. Our premier location offers a plethora of attractions right at your fingertips. Explore the Old House of Phun Hung and the Hoi An Night Market, both located within 1km from our hotel. Or venture a bit further to discover the Reaching Out - Hoa Nhap Handicrafts and Riverside Hoi An, just 0.1km away. For the ultimate relaxation, indulge in our rejuvenating spa, offering a range of treatments from massages to facials. Take a dip in our outdoor pool or unwind in the sauna. We also provide a complimentary beach shuttle, concierge services, and upon request, babysitting services for your convenience. Business travelers will appreciate our business center, limo/town car service, and complimentary wired internet access. Plus, our roundtrip airport shuttle and cruise ship terminal shuttle are available for a surcharge. Satisfy your taste buds with delectable cuisine at our restaurant, or grab a quick bite at the coffee shop. In the evening, unwind at our bar/lounge with a refreshing drink. And to start your day off on the right foot, enjoy a daily buffet breakfast. For an unforgettable stay in the heart of this enchanting city, book Royal Riverside Hoi An Hotel online now and take advantage of our affordable room prices. We invite you to experience unparalleled luxury and convenience at our hotel.

Highlights

• 4-star centrally located resort in Hoi An • Walking distance (0.6km) from Chua Cau and Song Hoai Square • Spacious, air-conditioned rooms with complimentary WiFi and wired internet • Egyptian cotton sheets and down comforters on every memory foam bed • Close proximity (1.1km) to Reaching Out - Hoa Nhap Handicrafts for cultural immersion • Easy access to Thu Bon River and Hoi An Night Market (0.8km) • Outdoor pool, sauna, and spa services for relaxation • Convenient services such as complimentary beach shuttle and concierge services • Business amenities including complimentary wired internet, business center, and limo/town car service • Enjoy a meal at the on-site restaurant or room service (during limited hours)

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Snack bar

Bell staff/porter

On-Site parking

Designated Smoking Areas

Library

Terrace

Concierge desk

Sauna

Baby Sitting / Child Services

Breakfast available

Coffee/tea

Airport shuttle service

Train Station Pickup Service

Transportation

Beauty Shop/Salon

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Snack bar

Bell staff/porter

On-Site parking

Designated Smoking Areas

Library

Terrace

Concierge desk

Sauna

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Train Station Pickup Service

Transportation

Beauty Shop/Salon

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No elevators.

Property does not require health documentation at check-in.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No elevators.

Property does not require health documentation at check-in.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

₹3,231

₹9,232

65% OFF

+ ₹414 taxes / night

Earn 36 Reward Points

Select Rooms

OPTION 1

Refundable

₹3,231

₹9,232

65% OFF

+ ₹414 taxes / night

Update Price

Earn 36 Reward Points

Amenities

Location

C_m Ph_, Hoi An, Quang Nam

View on Maps

Ratings & Reviews

4.5/5

552 Ratings

Cathy Goss

5/5

9 Dec, 2023

The stay at this Hotel was the best of all my stays in Vietnam. The staff really take the time to care for all your needs. The place I booked originally (NOT the Royal Riverside) was absolutely terrible. I turned up at the Royal Riverside very stressed and hot. They helped me out so much, it was like turning up at a friend's home. Mr Hao the owner of the Hotel personally drove me to pick up my belongings and my partner. The manager Phi really looked after my partner as he had twisted his ankle. She bought him things to rub on it to help it heal. There were other staff members that were outstanding. I'm not sure if I have the spelling correct but they were Crau Na, Than and Suong. The Hotel was clean, the food was great, the pool was awesome and the staff were amazing. The free bike use was also very handy. We used these ever day. We stayed there in August 2023.

יואל ואן דר באום

5/5

3 Sep, 2023

I had an amazing stay at this hotel! The rooms were fantastic, and the food was delicious. What made the experience truly special was the exceptional staff, especially Manager Phi, who went above and beyond to ensure our comfort. And the pool was a refreshing bonus! Highly recommended.

Pat Boyd

5/5

17 Oct, 2023

Fantastic little hotel on the canal in Hoi An, close to the old town, market and many restaurants. Staff were exceptional in their service, rooms are very well set out and of a decent size, pool was magnificent and buffet breakfast was excellent. This was the best place we stayed in Vietnam, with the exception of our overnighter at Ha Long Bay. Give this place and Hoi An high priority if visiting Vietnam.

Stephen Marland

5/5

13 May, 2023

Enjoyed our stay here. Rooms were clean and so was the bathroom. These rooms had a bath in them, which unfortunately we did not get to use. Room service was excellent. We use in-house laundry to get some clothes washed and they were returned to our room the next day. It was about $7 AU per kilo of clothes. Well worth it. Breakfast was good. Large variety of food options. Eggs cooked right in front of you as desired. Fresh fruit too. Front of house staff helped us numerous times and seemed happy to do so. Location was ok except for the vacant lot next door that took away from the look of the place, but it was only a short walk to the old town. We had a great view of the river from our room. The pool area is small and quickly runs out of room if there are almost of people there, but it was a little oasis in the heat with a shallow end and a nice deep end for those who want to completely cool off.

Cathy Goss

5/5

9 Dec, 2023

יואל ואן דר באום

5/5

3 Sep, 2023

Pat Boyd

5/5

17 Oct, 2023

kelly

5/5

12 Dec, 2023

Good Service, The staffs will always have a smile on their faces. Polite and Friendly. Recommend Hotel 👍💯

Stephen Marland

5/5

13 May, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.